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March 2024 by Kaojuice V.
amazing costumer service, older black woman was so sweet to me i wish i knew her name because she deserves a raise love herr she was very helpful and kind when i asked her to help me find an item :)
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October 2023 by ImJustSaying I.
Merchandise is incorrectly priced on the shelves. Bought pecans that were clearly marked on the shelf as $4.99, rang up $7.99. Same same with ramen single packages, shelf marked $.99/each, rang up $1.49.... clearly, merchandise is haphazardly thrown on shelves wherever space is available without price checking merch to shelf tag. Not a fan of Lake Forest 99cent store.
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October 2023 by Amoon A.
Zero stars for this place, the worse customer Service ever rude and mean and disrespectful, Jazmin the cashier rang me up wrong and over charged me I showed her the tab with the correct price but she kept arguing with me that she can't change the price and the price is higher then she lie and says manager is off but anther coworker told me no on lunch she knew she was in trouble then she tells me wait I'll call someone and ignores me and start rigging up other people and never called anyone I ask and ask and she pretended she can't hear me on top of it most produce is expired. Never going there again
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October 2023 by Donna W.
I ordered online some Halloween items online and sent the wrong items. I went to this 99-cent store because I was told I could return items for credit. When I came there, the employees and manager didn't know they had an online ordering. They would not take the items. Plus, they used a delivery company that charges over $10.00 to bring it to my house. I tried to talk to customer service , but he didn't speak English he is trying to give me the # of the delivery company. I had complained to them already. Don't use 99 cents online
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September 2023 by Sandra Elaine Hull
It's vGreat for drinks theyEven have car oil and really anything for not 99cents anymore now its 1.25Which kinda is the whole deal 99 cents store but the people are there and nice and thank you
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September 2023 by Trevor B
The best 99 cent store in Orange County. Love the people here.
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July 2023 by Antonio Neves
Good store. A lot of empty shelves. The staff is very kind.
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July 2023 by KIRK Krause
I go there all the time. Nice staff.
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July 2023 by Candy P.
Came here yesterday and an older gentleman helped me out and he was so sweet!! Will definitely come again!!(:
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May 2023 by Paul Holloway
In my shopping at this $99 cent store several days ago I noticed how Genuinely Clean and shelves fully stocked on selves and the vegetables and produce area you could see and smell freshly everything no over ripe merchandise.This compliments are for the entire team players and the exceptional Manager (Ms Female on site forgot her name) .I now will be shopping at this $99 cent store location.Thanks, Thee Counselor ??
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April 2023 by Mike Mir.
My store visit in April of 2023 proves a more realistic rate of inflation. Although this store used to have items that costed more before the pandemic, majority of items used to be sold for 99 Cents, hence the name of the store. Unfortunately, the same items are now being sold for $1.99 which shows the true inflation rate from the reported 7% to a crazy 100% or less. Now you think twice before buying stuff because they were "just a dollar".
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April 2023 by Marcia C.
The 3 stars is because I found pretty much everything I needed and it was cheaper than anywhere else. But the customer service was really lacking. When I came in, there were no carts. I waited until the only cashier was done ringing people up and asked her where the carts were. She said they were probably in the parking lot. I just kind of looked at her because I didn't know whether she was telling ME to go and get my own cart from the parking lot and she finally realized I wasn't going anywhere and called for someone to get me a cart. By the time I got help and followed the woman out the door who was getting me a cart, there was one cart in the racks. I told her it hadn't been there when I was out there before and she gave me a dirty look and walked away. When I went to check out, the cashier and the woman who had helped me with the cart were deep in conversation in Spanish. No one acknowledged me and they kept talking. I kept moving my food closer and closer to her and she finally she turned around. Without saying a word, she started ringing up my items. The only time she spoke to me was when she asked if I wanted bags. I don't need a full on conversations, but at least be somewhat cordial. Although this location is more convenient for me, I think I'll go up to the Foothill Ranch location from now on. It is a much nicer atmosphere up there. Maybe this is why I found a great parking place and the store was empty after work hours on a Friday night.
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February 2023 by Martin
The place is clean, some items have good prices. It's organized and easy to find things.
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February 2023 by Deena B.
The cashier Debbie is so nice and the store is clean and well stocked, so many cool items that I love to look at ... but
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January 2023 by Michael Ducacus
I have no complaints. I keep going back. Ok just one. They should display prices on popular items. I keep asking busy cashiers then most of the time I turn it away.
