Victra is a Verizon Authorized Retailer located in Lake Elsinore, CA, dedicated to providing an excellent experience for its customers. The store offers a wide selection of wireless devices, including phones, tablets, mobile broadband, and accessories. The knowledgeable staff aims to connect technology to everyday life in a reliable and enjoyable manner. Customers consistently praise a store consultant named Trinity for his outstanding service. He is described as courteous, professional, and knowledgeable. Many reviews highlight his ability to explain products clearly and guide customers through their purchases, making the process smooth and stress-free. Trinity's dedication to customer satisfaction is evident, as he stays late to assist customers and offers innovative solutions, such as contract-free service options. His calm demeanor and friendly approach help create a welcoming atmosphere, making customers feel valued and appreciated. Overall, Trinity is recognized as a significant asset to the Verizon team, leaving many customers happy and eager to recommend the store.
Andrea was excellent, was was very knowledgeable and nice.
May 2024
Trinity gave me excellent service and fully explained everything regards to my purchase of Apple iPhone 15 Pro Max. He was very courteous and knowledgeable. I will highly recommend him.
May 2024
Trinity was the best phone sales man very professional not lazy at all Verizon has a real winner that actually enjoys his job I have 10 stars for him but only allowed to put 5 because of him I have switched completely to Verizon
