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March 2024 by Burrito Burrito
Lost my package many times and they refuse to help
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February 2024 by Gregory Quarles Sr
I'm not comfortable sending mail out here, since picking up my mail, I had several people's mail going to utilitie companies.with mine
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December 2023 by Iyanna Orphe
I think the workers are stealing packages if not they aren't tracking them or properly sending them out because they lost 3 of my packages in one month. First they told me my packages were brought back to the post office because I took too long to get it out of the master box. Then when I showed upIn person again to retrieve my packages they told me my mailbox was broken into and they gave me a reference number(which was no help). I'm gonna file a police report because I think they're doing shiesty business and it's causing ppl to lose money!
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October 2023 by Liber Skull
After many back and forth calls the manager at this location confirmed that they lost my insured package that required a signature.After I called the number on the pink slip to reschedule the delivery and the package never came they took almost 2 weeks “looking” for the package before they called back and said that they indeed did lost the package, and that it was up the the sender to file a case about a lost package and to get a new one.After a few more weeks the sender shows me confirmation that the package was signed for and picked up at the post office and can not send another package.So now I’m out of $500 because this location acknowledges and let’s their workers steal people packages even when they require a signature.
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July 2023 by Roger R
They keep mailing my packages to the house in front of ours!!! I ordered a new phone, those neighbors are not the best people... goodbye new phone see you money! How do you keep mistaking a 1 for a 4?!?!
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June 2023 by Bernice C.
I have been going to the Lake Elsinore Post Office for over 17 hrs and never had a problem, until now.June 14, 2023 I went in to mail a $1000 lottery scratcher and claim form. I handed my envelope to the clerk and she gave me a receipt with tracking. Mail was to arrive in Sacramento by 6/16/23. It didn't get there. I checked tracing daily and it always said, Received by Lake Elsinore PO. My envelope never traveled. Now, it's missing. Yet it never left the Post Office.Needless to say, the USPS will not be responsible for losing, damaging, or in anyway mishandling your mail. That is the sad part. I am offered $100 for their poor service. The California Lottery will not be responsible for the POactions. This leaves the customer totally out of luck.FYI: For your own protection, USE Registered Mail for very important letters and packages...and anything of value. Always check your tracking number to check on your traveling mail. Lesson learned!Thing is, my letter Never left the Lake Elsinore Post Office. At least not by USPS vehicle! Extremely disappointed in the service and the result.
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June 2023 by keithfr1
The mail boxes on my street have been broken for 2 months and they still haven't been repaired, I can only drive to the office once a week to pickup my mail.
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April 2023 by Private Private
It's more like an old "crack house." This is not a post office. Scary location. You can ask for anyone's mail without any I.D. this is just another way for Lake Elsinore pretend they aren't ghetto fabulous!
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March 2023 by Lily A.
Supervisor is great. Very helpful, and helps as much as he can. I always have issues getting mail that needs to be signed off or just a package, and when I call they always have answers. And are able to get me what I need.
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March 2023 by ANGELICA ESTRADA
Extremely upsetting. I ordered a package before a certain date to arrive at a certain date. ( special occasion/date/gift) Unfortunately the mail person was too lazy to get out of the truck and walk 2ft! Because a car was parked infront of my mail box. They marked it undeliverable. Now sitting home just to make sure they do their job!
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February 2023 by S K
In the past 2 months I have mailed approximately 20 6"x9" envelopes from this post office, and so far 3 of those 20 have not made it to their nationwide destinations. I am out the cost of the goods, the postage, the time, and my seller quality has been dinged by eBay. Counter employees there shrugged and said sometimes things show up 6 weeks later or not at all!?! I've never in the past found the USPS so unreliable. Where is the problem? The common denominator is this post office.
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February 2023 by MJ Morver
Worst postal office lost my package and some of my mail. This is not just once lots of time.
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January 2023 by Andrew S.
This office does not offer service to mail packages. It is a drop off facility only Recommend to change the business info
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January 2023 by Michael Jorgensen
These useless government workers all need to be fired!!! They stuff packages into the mail box and could care less how much they crush it. The postal worker gets in from the rear but I have to retrieve it from the front. The front opening is smaller Than the rear so I can never get the packages out. The mail person is aware just extremely lazy. I’ve complained but the response Is we don’t care we are government workers and we are entitled to be trash. We are entitled to ruin your goods. Shame on you. For 3 years now I’ve had nothing but issues with the lazy post office. FedEx or ups would never treat packages like a piece of trash.
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December 2022 by Jay Frederick
Not only did they send my package I've waited 3 weeks for back to Kansas only for it to be sent back here to Cali....I have Ring footage of the delivery driver leaving the slip on my doorstep and not even ringing or knocking... didnt even have the package in hand... I will be talking to higher ups about this.... my bedroom is literally right next to the front door and I was home....BUSTED..