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July 2024 by Nicole Hall
I usually go to the one in Sun City but needed a specific day and time and this location was the only one available. It’s the closest to my house but the reviews are always so bad I’ve always decided to pass on this place. I’m so glad I didn’t this time. My appt was at 8:40 and I was done and on my way home at 8:46. It was super clean and the girl who took my blood was so nice! I’ll definitely be back.
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June 2024 by James Mendoza
Call ahead if you have an appointment! They let people make appointmentsonline, but they were closed!
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June 2024 by marisela santos
It is temporarily closed, don't even think about going like me ?
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May 2024 by Robert Genovese
Did not honor appointment time. Made reservation day before with multiple slots around time I choose. Quest labs usually is good with appointments, not this location.
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May 2024 by Suzann G
Brenda was professional, polite she was able to find my vein to draw blood I didn't feel anything. I hope I get her next time I have blood drawn.
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April 2024 by alorrah82
They should really state that they don’t actually take walk ins. Checked in at 8am. It’s 3 hours and I can’t believe that it’s possible they haven’t had a chance to fit me in. They have zero since of urgency and work very slowly. It’s a shame.
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April 2024 by Kjazzy Johnson
I had appointment at 3:10 and I was out of there at 3:11 which mean they took me earlier b/c they are getting people in and out and getting the job done and I must say that Daniza which is DANI for short was the BEST phlebotomist I have ever encounter cuz i don’t like needles and she was so gentle,kind and we spent a few minutes conversing about being a phlebotomist which she love her job and got the job done before i knew it or felt it…JOB WELL DONE DANI???
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March 2024 by Therese Cordell
The ladies that work here are helpful, sweet, respectful and polite. They are very eager to help everyone and do a great job. You all need a raise.
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March 2024 by Richard Grant
Impossible to make a appointment. The most rediculous appointment process I have ever encountered.
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March 2024 by Paris N.
Walk in without opts are also open but opt is highly recommend location 11180 Warner #159 good service of all staffs. With one exception to one Vietnamese skinny lab tech I did not get her name was not helpful when clients need help with Kios or have questions she kept said I don't know I am busy when it is just a simple answer would help everyone waiting. I wish I could get her name I ask the Phillipino lab tech she didn't give me that Vietnamese lady tech.Vietnamese of this only one Vietnamese tech I changed my rating from 5 stars to 4 stars.
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January 2024 by Patti Gottowski
I have been to quest before. Sadly this last time I tried many times to make an appt. By phone & on line. The staff at Dr. Jackson’s had difficulty too finally one of the staff members made an appt. For me & printed my appointment out for today for me & I was fasting. Went to check in & check in stand said there was no appt. for me. Left 3 messages with Dr. office. Finally got a call back & front office girl said she could not help & only offered to walk in. I told her I do not have that luxury since I am full time caregiver for my disabled veteran. I know it was time for her to go home. I am very disappointed I feel they could care less.
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January 2024 by Penny Lane
I made an appointment and was seen in a timely fashion on the same day.Thank you Ashley for making a stressful situation a lot easier with your amazing and reassuring manner.
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January 2024 by Rachel P.
Last week I posted a bad review on the Murrieta location (Medical Center Drive) so it only seems fair to write a great review for this location in LE. Firstly, they had a staff member present to help folks with the kiosk checkin. Secondly, their blood pressure equipment was working (unlike Murrieta), and thirdly, the phlebotomist was friendly and efficient. Facility was clean, and staff friendly. We got to go to Annie's for breakfast which is right next door too! We will always go to this location from now on!
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January 2024 by loucas daniels
Place is a joke got here at around 8:10 am checked in just to pee in a cup and I didn't know you can cut in line by putting yourself on a standbye list even tho my scheduled walk-in appointment is 10:40 am and they called all these other walk-ins before me even tho they came minutes and hours after me. So remember people with appointments get seen first line cutters get seen 2nd and you sit there for hours when it takes only 3 minutes to pee in a cup.
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January 2024 by Steven Harms
I felt the nurses here were rude and choosing people out of turn iwas a walk in .they were choosing people early before trying to do any walk ins iwaited 3.5 hrseven after i inquired, they made me feel like i was being punished for not haveing a appt.
