-
May 2024 by Pat D
Not terrible, pretty standard
-
May 2024 by Matthew VanHoozer
Disappointing Stay at quality inn.
This review is for my recent stay at quality inn. While the location was convenient and the staff I interacted with were friendly, the overall experience fell short of expectations due to cleanliness issues.
Upon entering the room, there was a noticeable stale odor that lingered throughout my stay. More concerning, however, was the condition of the bedding. The sheets appeared stained and had an unpleasant smell, suggesting they were not freshly laundered.
A clean and comfortable sleeping environment is essential for any hotel stay, and unfortunately, quality inn fell short in this crucial aspect. Given the price point, I expected a higher standard of cleanliness.
I would advise potential guests to carefully consider these factors before booking with quality inn.
-
May 2024 by Candy Hernandez
It was a very nice room and clean.
-
April 2024 by Alexus Robles
DO NOT STAY HERE
I will be reporting them all across the board.
I have called corporate, will call tomorrow for Department of Consumer Affairs. I have yet to hear back from the supervisor, constant excuses of her not in, that she will be in later today etc. Called yesterday for corporates number and your front desk was saying it was his first day and he doesn’t know corporates number. I believe you should be providing your new hires with more adequate training in situations like this.. The conditions are horrific. My worst nightmare occurred during a difficult time/ loss in the family.
Checked in and left the same day!
Room 214 had horrible bed staining I get it if it’s been cleaned but this stuff was still all crusty hard!!
Room 216 had beg bugs in the blankets (4-5 bed bugs) were found. While gathering our stuff to leave cockroaches come out from under the microwave.
I am still waiting for a call from Mina ( or whatever her name is) the manger regarding our refunds! If she refuses refund I will be reporting fraud with my bank!
Manager if you’re reading this do a freaking better job!
-
April 2024 by Bob Wilson
Ok for the money. Showers were not hot, just warm
-
March 2024 by andy couch
Staff was very rude they're not pet friendly. In the 5 days that I stayed at this Motel not once did they come and ask if I needed any new towels or change the sheets. Breakfast is included but they clean up for breakfast at 8:39 in the morning
Nearby activities: Lake Elsinore Storm baseball and a bowling alley movie theater within walking distance
-
March 2024 by Meg Car
I stayed here with my two small children while visiting family,after developing the flu and suffering a fever I needed some rest within 20 min of being in the room Someone kept knocking on The door, and touching the door knob I looked outside the door to see several people walking back and fourth. during the day the area seemed ok or safe but when night came it was pretty sketchy area. I ended up leaving that same night because I was scared for mine and my childrens life. The manager was horrible when I explained to her she called me a liar and cursed at me very unprofessional.Also the place was pretty dingy and dirty carpet was sticky, walls had marks on them, beds had hair and stains on sheets needless to say i didn’t get refunded for the stay. They got my money. They hold a 100 deposit for 2 days after you check out before they release it on there end. I do not recommend anyone stay here.
-
February 2024 by Israel Rodriguez
Clean rooms, but all linens smell like cigarettes, even non smoking rooms smell.
-
February 2024 by Cool Play
Not bad
-
February 2024 by pennydee1969
Owner dont care if you stay in nastiness, look at Glens post 10 months ago! First off false advertisement is display at lobby desk, Stay 1, Stay 2, Stay free! Second off almost a $100 a night and completely NASTY! I wish I could post the pictures, there is no option! Put it this way it was on the walls, carpet and bed skirt(we all no what I'm referring too! Microwave was nasty, sitting chair and desk chair both dirty. Refrigerator had tape all in it, sink was clogged. But hey they got my money! Definitely not worth the price. Luckily no bed bugs
Rooms: Dirty
-
January 2024 by Ooo M.
Booked 2 nights here with my year old son, thinking it would be ok to have him crawl around the room. Sadly mistaken. Room was never vacuumed. There was chips, a old piece of pizza, and trash in the room along with drywall screws, staples and Lego pieces scattered over the room. When I called to see if they could vacuum the room they said no we don't have a vacuum. Will not be booking with Quality Inn again.
-
December 2023 by Shawna Thompson
Very clean fast service in a short period of time and they were very
-
December 2023 by Dee Serr
We were bitten by bed bugs. I have not reviewed a call back. We could stay the night. Room 122DO NOT STAY HERE!!!!
-
December 2023 by Emilia Rutledge
I didn't have coffee in my room but it was quiet and easy to find.
-
December 2023 by Rick K
Cracked sink terrible bed. Breakfast included cereal and waffles only. For $200 a night you expect better. Oh, and there was a sheriffs corner sticker on on one of the doors.
