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August 2024 by Hedy Dembowski
Thank you, Cindy and Jared, for helping me with Live Scan.
I appreciate your patience.
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July 2024 by Tess Ruh
This is for management. You need more workers. Your understaffing and its reprehensible. Even the us postal service has at least at least 2 people on a Saturday for busy offices.
Otherwise the worker was great. Handled the rush of multiple customers at once with grace, in the half hour period we were there. It was crowded. Just because this worker is awesome and has good attitude in such circumstances doesn't mean that justifies understaffing. Its not right.
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July 2024 by sharkar lermanur
Sidney is the best. I had 2 packages, one to send to Hawaii and one to Tonga. She took her time to go over the different prices with me, helped me picked the best options. I didn’t have any envelopes or boxes, she kindly packed up everything nicely for me. Excellent customer service, very kind and helpful, she’s the best. I will definitely be going back. Thank you Sidney!!
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July 2024 by Joanna Phelix
I sent out 25 graduation invitations using their USPS slot/ box, thinking this has to be better than using my mailbox. Come to find out a little over a week, no one received the invitations. I thought that was strange, so I decided to stop by and ask what happened. They said they dont know and for me to check with the post office
I thought that was bizarre! I mean, they choose to be the middle man, and i get screwed. So I had to go buy 25 more invitations, labels, and postage. This time, i decided to mail them from the post office themself, and guess what?! They all received the imvitations. I dont believe in coincidence. i believe postal annex lost my invitations. I won't be using them for any of my shipping needs
Since i cant reply to that response. Your employess said there has been a lot of theft going for some time at your location. So i think it would be best if you told that to your customers that rely on your business. No I will not give your business another opportunity to take care of my shipping needs nor supplies. Post office luckily is just two miles away as well as the UPS store. Ill go directly to the source for the future.
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April 2024 by Ajmal Sherzai
Great service!!!!
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December 2023 by melanie FLORES
I called a day before to ask what the fee would be to print out a label. I was told $3.00 and .50 cents for any additional pages.I go in today and I was told it's $4.00. I politely questioned it and said I was told $3.00 and .50 for any additional pages...the person helping me was extremely rude and was pretty much challenging me and speaking to me with a horrible attitude. The other worker stepped in and in the end they billed me $5.00. I guess they now make up their fees as they please?Whatever happened to customer service. Not only was he rude, but also aggressive. When the other worker was helping me, he opened a door behind me with such force almost to the point of trying to intimidate me. When I asked what the owners name was he stood behind me staring me down.Someone like that does not belong in customer service. Last time I take my business there! I rather drive further than to have to deal with such pettiness.
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December 2023 by McNesheye Reed
They are always so wonderful, kind & accommodating. I would them 100% of the time!!! Excellent service!!
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November 2023 by Abel B.
Slow service, Does not open on time, only 1 employee to help multiple customers. Would not recommend this place
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November 2023 by Mau M.
I am thankful that I have PostalAnnex nearby my house and the staff are nice and helpful especially Mr.Adrian. He helps me step by step with the renewal of my passport by mail. Thank you, Mr.Adrian, and god bless you.
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November 2023 by Muriel Fluhr
Staff not nice
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November 2023 by cat jo
Super helpful. They recently changed their hours to close at 530pm on weekdays
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July 2023 by Brian M.
Manager was very rude and made discriminary comments to my wife trying to turn in an application for employment.THE BBB WILL BE HEARING ABOUT THIS
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July 2023 by Kevin B.
great staff each one of them are so gld to help friendly and knolwegable very fast and efficient always friendly
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July 2023 by Stephanie R.
This store never opens when they say they do AND ITS SO ANNOYING for a busy business owner who doesn't have time to sit in front of the building waiting for someone to get there MULTIPLE TIMES. I have to drive down the hill and go to UPS because no one shows up at 9.
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May 2023 by Maureen Malilay
I am thankful that I have PostalAnnex nearby my house and the staff are nice and helpful especially Mr.Adrian. He helps me step by step with the renewal of my passport by mail. Thank you, Mr.Adrian, and god bless you.
