-
December 2023 by Nancy Cohee
Raising five grandchildren, house burnt down January 2023!! So paying for Phone not gotten back!! So the account has been overcharged for at least 10 months, can’t seem to get anybody to help me!! So we’re talking hundreds of dollars for a teenage kid who has no phone, I’ve had to buy another one. They even gave out her phone number to another customer but still has not refunded or discounted my bill!! Such bad service, don’t care about their customers !! Go somewhere else, I would, if I could they’ve got me hooked my grandkids won’t give up what little they have breaks my heart.?NC
-
October 2023 by Larry Cruz jr
Great service
-
March 2023 by Polee Kamilah Polee
Both gentlemen was calm and polite and was able to help me Thursday night. Thanks you
-
February 2023 by RICK BUTTKE
ONE EMPLOYEE EXPLAINED THE SMART PAY CONTRACT TOTAL WRONG...
-
November 2022 by David Adrian Morales Martínez
Excellent customer service
-
October 2022 by MC Ballistics Ent
This is the worst experience and the first with a phone company. I purchased a phone from this place 10days ago the phone stopped charging last night. I took it for a replacement or to get it fixed. The unprofessional staff were very rude and telling me they can’t help me because I broke the phone. The phone does not have a single scratch. The funny thing is the employee that used to work at Burger King couple months ago and now work for metro pcs is all of a sudden the expert on phones. they have no professional technicians to look at the phones they just want you out of the store.
-
October 2022 by Miguel Sistos
Great Place ?! Highly recommend
-
September 2022 by Jazmyn Z.
Worst store ever ! manger there is very rude! I would recommend going to the one in main st very friendly employees
-
July 2022 by Carolina D
ANDREW was great he was very professional and had a great attitude. Thanks!
-
May 2022 by Marina Suazo
I'm so happy for all the programs they offered to got a big big discounts
-
April 2022 by Mayte arceo
They need to have 2 cashiers everytime so they can help customers faster otherwise excellent customer service
-
February 2022 by Tamara Finnikin
Thank you Margie and Kat, you are very helpful, Margie thanks for making me keep a smile and for perfect customer service!!!
-
January 2022 by Jerry Foster
Rude customer service and wont do returns when your still in the store and the phone they sold you is broken
-
August 2021 by Ashley A.
Horrible customer services I just call to ask for a phone a ask for help with someone in Spanish this lady answered the phone her name Stephanie was rude and hang up the call it is crazy how rude people is
-
March 2021 by Alexis M.
do not go to this store unless you want to be disrespected, talked down to and lied to. The female manager with the short boy hair cut is nasty to customers. She also sports around a lanyard from "Stizzy" Stizzy is the brand name for marijuana. This store should be shut down. I hope the owner, district manager or whoever is above her sees this review. Your manager not only uses weed but advertises while wearing the Metro Pcs uniform.
