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September 2024 by Luke Varner
Helpfull ,nice and they dont mine taking the time to help you out
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August 2024 by Wes Lobo
Lousy customer service. Once you leave your car for service you'll never get to speak to a person again until you return. They only text. No one answers the phone or calls back. Ever.
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August 2024 by Juliet
Sebastian sold me my dream car!
I bought a new FORD SUV that I saw on the lot and I just knew it was the one! Car buying can be so stressful and I was finally in the financial place to make the purchase. I did months of research comparing used cars to new. New was the best option for me and it is worth it to purchase a car that you love because when it comes time to make the monthly payment you can be proud of the purchase! They were also able to set me up with KATZKIN leather interior and it looks amazing ! Sebastian was a very good member of the sales team and it was the best first timer new car buying experience because he had the patience to explain how financing works, he was able to work with me to find the right financing plan, he was patient when I felt overwhelmed and needed to take step back and walk around the lot to clear my mind! I appreciated that they took the time to explain everything to me so that I could make an informed decision. In this case buying a new car was the way to go to fit my lifestyle needs and I recommend buying your dream car new because again when it comes time to make the payments I just have a lot of pride with my purchase because I love my car. Good customer service is everything and please give Sebastian a raise- he deserves it! thanks!
I love the ford points system and managers are great to address any concerns.
I'm glad I went with a ford suv.
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August 2024 by Kenneth Dimke
Received excellent service and outstanding customer care.
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August 2024 by Mary Reid
Kim, was very helpful getting all the issues my car had resolved. She kept us informed of what they would be doing to fix the issues. She was awesome! I wanted to let her supervisor know how pleased we were with her assistance, but had some unforeseen issues come up and never got a chance to do so.
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August 2024 by Carlos Ferla
I waited 3 HOURS and 10 MINUTES for a simple oil change with Acabin and air filter change. Being a certified mechanic, I can tell you this is an extremely long time to keep someone waiting for a job soo quick. I'm forced to bring it to the dealer as this is a company vehicle (fleet). In the past I used quick oil change shops and I would be in and out in MAX an hour. I was told it was finished and was asked to wait on the curb (in 104 degree heat) as they brought my van to me. 12 minutes in the heat later, I find out they're washing my van!! THAT'S NOT A VEHICLE THAT'S READY! Their is no sense of urgency in this place! I right less then a star if I could.
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August 2024 by Chickennuggie_YT
Great people
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August 2024 by Greg Oliver
Geoff Clements was a big help. He answered all my questions and I was in and out in no time.
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August 2024 by Larry Mermingez
This was the first time using Aaron‘s Ford in Lake Elsinore, and it has been a great new experience from the previous owners.Geoff was great with providing me with insight on my vehicle that the past owners never did. Very helpfull and communication was great!
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August 2024 by Kevin Torres
Geoff Clement’s great service advisor made sure parts in hand always gave me confident answer with facts backing up and double checking and always called to updated me
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August 2024 by Hugo Gaspar
Fabian and geoff were really helpful and they work really fast and the got my truck in to service real quick they make sure that my truck got done on time.
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August 2024 by Jeremy Graham
Christian did a great job! Thank you
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August 2024 by laurie acosta
Thank you Geoff for making sure I left happy! I am glad I made the change to Aaron Ford Lake Elsinore & glad you are my advisor!
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August 2024 by Laz Peterson
The pick up and delivery service is a lifesaver. Punctual arrival and delivery, excellent customer service. Thank you.
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August 2024 by Gregg Sjoerdsma
I called at 7:45 this morning for "the works" service, got a 9:00 appointment and was out of the dealership by 10:15. They were quick and efficient!!
