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August 2024 by Derrick Wright
These guys are awesome! Pleasant, professional and just outstanding quality products. I was hesitant about taking my SUV, but they made us feel confident about there services, and they were on point! We'll be taking all our vehicles there from now on! Thank you!
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May 2024 by Matthew Rios
Always friendly, honest and quick. Highly recommend
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March 2024 by JOSEPH SALMON
Everyone was helpful and managed to get alignment and front brakes replaced with no notice on a Saturday afternoon. Car is driving great and prices were more than reasonable. Thanks and will be back.
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January 2024 by Natalie LeBaron
brake masters has great customer service! They did a wonderful job and had my car in and out. Very timely.
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January 2024 by Veronica Martinez
Overall great experience. I went in to get a wheel alignment and the price was extremely reasonable. Customer service was ?? and waiting room is spacious and comfortable with a working restroom ? The lobby was decorated nicely and had Christmas music on. I wouldn't have minded waiting more than the 40 minutes it took to get my service done.As I was waiting a man approached the counter to boast about their services and offered to buy everyone there lunch the next day. I took that as a good sign ⭐My car feels great. I'll be going back for sure.
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November 2023 by Morgan Rowley
Had to replace my front breaks/rotors. They did an amazing job and my car is breaking exactly how it should be now. Also, there seemed to be some miscommunication on the total cost of the job between myself and the tech who called me on the phone to confirm the work to be done on my car. The front desk manager (I believe he was the manager) was very helpful and took care of me. I’ll be coming back again because of that. Thank you sir!
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November 2023 by Doug Norfolk
I had a small problem after repair. Turned out to not be related to repair. They covered it anyway.
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October 2023 by Ali H.
Came here for an oil change, and it was substantially cheaper than other places. The staff are super friendly and very personable. The only down side is that they take a long time but that's because they're extremely busy.
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September 2023 by Alexander Brooks
Customer service was great!
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September 2023 by Evan Silversun
Great!
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September 2023 by Donna Davis
Great service ,fast, clean place
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September 2023 by Scott Rowley
Did the job I needed.
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September 2023 by Lynn E.
Had the brakes done on our 2007 Toyota Tundra. I am very pleased with the fast service. I will be coming back.
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August 2023 by Brad N.
Angel and the team are hands down amazing! We've had an engine swapped, AC repaired, wheel alignment, and regular maintenance. We were even offered a loaner for the engine swap. What auto repair shop offers a car loaner besides a dealership! We don't even go to the dealership anymore for car repairs or maintenance. Brake Masters is our one stop shop for car maintenance. Even for simple oil changes, we can chillax in the lobby using the free Wi-Fi!
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July 2023 by David E
I had appointment with shop next door and went here by mistake and said I have appointment and they didn’t say there is no appointment with them in my name and took the car for repair. Car issue was that it was heating up and service person said they work on smart cars . Later called me that it cost $1000 to change the fan! After doing that , said that also an electronic module needs to be replaced and programmed or car will still heat up and this time costs additional $2100. Note that the 2014 car is only valued at about $6000. I then checked with Mercedes Benz dealer and realized that prices charged and quoted are higher than what Mercedes would have charged . The service person at BrakeMasters then said they don’t even have specialist to program if SAM module is changed and this is despite taking the car for repair to begin with . After all that was not their specialty.I even asked them to take the fan out and they wanted to charge me additional 4 hours of labor !Car is still heating up and I am out of $1000 and still have to take to dealer
