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December 2022 by Lanie B.
The pharmacy at this store is very good. They take the time to talk to you if you have a question or comment. Thank you for your great service.
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October 2022 by Skip B.
I have an awesome review for the photo department. Needed to copy some pictures for my sister and Mary was very helpful. I didn't feel like I was putting her out and it was nice to get her smile and good attitude.
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July 2022 by Max A.
Not surprising that this stores reviews are as bad as they are on Yelp because I literally just watched some old angry woman stall me out so that I couldn't get Western Union money from the Walgreens because she was assuming that I was doing something fraudulent yet I had all of the information that I needed to get this cash sent Western Union. It was cash, how could it be fraudulent? this person decided to instead pretend to use the phone until after 9 than processed it so it would fail. She's going to wish she hadn't
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June 2022 by Britney M.
Pretty good Walgreens. I came here for my medications when I needed refills etc. It is clean inside. Outside is a different story. You'll find rash and things in the parking lot and other stuff just left. Also, be on the look-out for transients in the parking lot. Because that's a thing. This Walgreens is located at 18296 Collier Ave Lake Elsinore, CA 92530 It was never really crowded when I went. I don't remember crazy long wait times or anything like that. I was usually able to run in and grab my medications and jet! Customer service was just so-so. Not bad in my experience, but nothing above average either. Pretty standard "what do you want? And here you go, bye" kind of stuff lol If you are looking for friendliness and more interaction, then this may not be the place for you lol
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May 2022 by Jinjar M.
Stella helped me. I just like to say thank you for always being kind not judging me like others..she is very pleasant. She never has a problem helping me find or open a case for me.
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August 2021 by Ted K.
This Walgreens has very bad customer service. They treated my wive like dirt trying to get her medicine. They yelled at her, and hung up on her. They are incompetent and very forgetful. They either don't remember instructions or to lazy to follow thru on what must be done to get a customers medicine. They constantly blame the customer on their screw up! I am tired of them miss treating my wife ! The manager needs to get fired ! Also some of his employees too. Don't go to this Walgreens!!!
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August 2021 by D K.
Save yourself from this pharmacy. They are unprofessional, incompetent and rude. Every prescription sent here by my physicians is met with resistance. They seem to think they have the right to override a doctors orders. They also pass the responsibility to either the patient or the doctors. There is ALWAYS a customer having some difficulty with the staff or the pharmacist while I wait. The Walgreens in Murrieta is far superior. If you want a professional and friendly pharmacy don't go to Walgreens in Lake Elsinore.
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July 2021 by Aubrey M.
I came to pick up my prescription at this location and the girl who helped me "Lupita" was over heard talking about private patient information.. like what meds a person is taking and they must "be effing psycho to be on this s***** Working in the medical field myself I know how inappropriate and ILLEGAL it is.. I hope Walgreens terminates this employee.
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May 2021 by Julie P.
Experience 1: Took passport pictures there for a certification test. I knew the requirements of the photo because I read the instructions, I knew that I was allowed to smile and I didn't have to have my hair tucked behind my ears. But the lady made me not smile and made me made sure I look awful for my photo and she got too close to me and I use to take passport pictures for my first job in 2013 and I didn't have to stand that close to the customer, I'm sure cameras have improved from then. I had no idea that this picture was going to end up on my certification card! Now I have this HORRIFIC photo of me and I can't change it. Even if I had to retake the photo and pay for the service again, that is none of her business and she shouldn't have made me do anything I didn't want to do for the photo. Experience 2: I got free photos for mother's day on an app I use and they happen to be for Walgreen's photos which is nice that the company does that. But this walgreens couldn't even manage to print 10 proper photos because one of them was suppose to be of me jumping on to someone and hugging them and all it is, is a cropped picture of my chest. Just check the photos before handing them to the customer, is it really that hard?
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May 2021 by Herwig B.
This is my fav Pharmacy since 2010. Doc and staff go well beyond what's expected. I drive from Temecula monthly to pick up my meds and say hi to the fabulous, overworked ladies!
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January 2021 by Lori C.
The customer service is awful. The checker who checked us out was rude and obnoxious. There was a customer that was BSing w the lady in Photo. He was laughing up a storm. Acting out etc and no mask was required. Normally I wouldn't say anything but the people I took there are high risk. Jonathan said " We can't enforce it, I personally don't wear one, you just touched the key board and I don't clean it. Your ears are open Etc etc. I will be going to the one on Diamond Drive from here on out. Including my photos.
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March 2020 by Sabrina A.
I made an honest mistake and the cashier with the long dark hair and glasses made a big deal in front of the whole store. And I apologized and she continued to make me feel bad like I'm the reason she works at Walgreens.
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February 2020 by Abraham Garcia
Great customer service :)
