8:30AM - 5:30PM
15195 Lincoln St, Lake Elsinore
Apartments
“I had an outstanding experience with Alma during a recent phone conversation regarding an apartment viewing. From the very start, she exhibited incredible warmth and professionalism that immediately put me at ease. Alma took the time to listen to my preferences and answered all my questions with thoroughness and clarity.
Her knowledge about the property was impressive, and she provided helpful insights that went beyond the basics, making it clear she genuinely cares about finding the right fit for her clients. Alma’s enthusiasm was contagious, and I could tell she was passionate about helping me find the perfect apartment.
What truly stood out was her hospitality over the phone; she made me feel valued as a potential tenant. Alma was patient, never rushed the conversation, and ensured that I had all the information I needed. She even offered to assist with the application process should I decide to proceed, which showcased her commitment to exceptional service.
Overall, my interaction with Alma was nothing short of excellent. If you are looking for a representative who combines expertise with fantastic customer service, I highly recommend reaching out to her. Thank you, Alma, for making the apartment search process so enjoyable and welcoming!”
“The Apartment is amazing and calming, the manager Genesis was so sweet! It's too bad she's gone but the new manager is nice too! I hope maybe those two can work together they're both nice and professional! The one thing I don't like, which keeps me from giving a 5 star is the guy who fixes stuff. When you have a broken kitchen, ceiling, or something the Sierra Vista Apartment repair guy doesn't really fix it well. Also, I keep seeing trash and poop on the grass.”
“Hello everyone I want to start by saying that most of the people that left bad reviews hear are probably holding a grudge because let me say I been living hear for almost two years now and nothing but grate help is what I have got from all staff specifically from the maitnence side if I have any problems it's addressed the same day and professionalism Albert is the head of maitnence and very nice person and as is alex he even helps me wen he sees me in the parking with my groceries so dont fall in to the false negativity thank you riversedge team”
“I wanted to take a moment to recognize Mohamad for his exceptional service. He recently completed two work orders for us, one for our fridge and one for our dryer. He was great from start to finish.
He is incredibly responsive, respectful, and efficient. He communicates clearly, explains what he’s doing, and makes sure everything is fully resolved before he leaves. I was on a work meeting while he finished the repairs, and he was so patient and considerate the entire time. He made the process easy, and I really appreciate that.
Thank you again Mohamad, for your professionalism and quality of work!”
“I recently rented my first apartment, and I couldn't have asked for a better experience, all thanks to Yolanda and Coco.
As someone who had never gone through the renting process before, I had a lot of questions and wasn't always sure what to ask. From the very beginning, they were both incredibly patient and took the time to explain everything in detail, making sure I felt comfortable at each step. They were always available to answer any questions I had, whether it was over the phone or via email. I especially appreciated that my calls were promptly returned. the entire process was smooth and stress-free.”