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February 2024 by Marlene Akeroyd
Kind and personable
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December 2023 by Lina Strip
The worst service ever. You NEED a P.O. Box, if you don’t have it and your package is there even though the address says “LAKE ARROWHEAD” they will returned the same day in the next 30 min. After it arrive. So when you go for your package at 8:30AM just when they open, YOUR PACKAGE WONT BE THERE.
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December 2023 by Garth Wynne-Jones
Always excellent, friendly service. Minimal wait times in line in fact there usually isn’t a line at all.
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February 2023 by aeilea
The staff are all very friendly, fast and helpful.
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July 2022 by Kirsten Grotz
I went in at least 4 times with admittedly some pretty d*** questions, as someone who is new to using PO Boxes and mail forwarding. I never had to wait in line for help, and if I did, it was no longer than 3-5 minutes. The woman working there was so kind and patient, and took her time to help me figure out how to set up the new mailing address online and went over everything I asked.
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July 2021 by Sad Panda
Numerous times our packages have been returned due to undeliverable addresses. I’m shipping to my paid postal box! Wth!
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February 2021 by Lakearrowheadtruth ..
Ok- the two girls I've seen at the counter (one of them has been there since I've been living here) are great. The scrawny dude that works at the counter...man, if he moved any slower he would be dead- and I can promise you that everyone waiting in line when he works already IS dead from watching with utter disbelief at how someone could possibly be so slow (this critic would question whether or not there's a driver behind the wheel). Sorry, everyone is thinking it (most are talking about it in line) so I needed to say it.
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January 2021 by India M. Clamp
Staffed and a charming location with P.O. boxes available for rental. Thanks for the service and mailed two letters from here which were placed by hand and mailed for me, thank you.This location is less busy that the main post office in the village and offers General Delivery boxes. Another location is in Cedar Glen for small, customized and consistent service for residents of Lake Arrowhead.USPS performs well down below and up high here in the San Bernardino Mountains. Many new neighbors in town and Lake Arrowhead is becoming a well connected community. Thanks for service.
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January 2021 by Currie Dobson
None of the other post offices in the area are run as poorly as this one. I heard this from multiple locals but actually experienced it myself today. At 11 am I had to wait in line for almost an hour to pick up packages at the Blue Jay location. I went over to the Lake Arrowhead location directly after because we just opened a PO Box with them. I waited in line for about 3 minutes. The Blue Jay locations didn't used to be like this they operated just fine before a few months ago. I think they are short on employees and that's why they are backed up. I'm very happy to be switching post offices because I don't know when Blue Jay PO is going to to back to normal. This isn't just covid or Christmas there is a systemic issue going on with that location. I'm not receiving my mail there any longer.
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January 2021 by Tati Vogt
It got better, considering how much their volume has increased. The new employees are doing great job, they are very patient.
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December 2020 by Adam N.
5 times in a row that the Blue Jay Post office cannot find my packages. The workers then put it back on you and tell you that you need to get a tracking number, because they can't find it. Total incompetence.
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December 2020 by Robbin N.
Bless their hearts....there is always ONE guy working the counter. For the past week, there has been a line all the way to the back of the post office and no one is there to assist but this one young man. We just waited 45 MINUTES TO MAIL A PACKAGE!!! If this were just seasonal, it would be one thing, but it's all the time! They need help!!!! Postmaster general, send them some help PLEASE!!!!
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October 2020 by Cathie Ingham
Our post office used to be great, friendly and efficient. Not anymore. It’s slow, lines wait forever, and unfriendly ness.
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July 2020 by Sterling S.
Complete incompetence! 2 weeks ago I received a "blue slip" for a package.....they said "nope, no package here, it must have been a mistake ". Now this week I have a package that says it's delivered, I have the tracking number but no package in my box. Mark, the "supervisor " said oh well, it says it was delivered. Refused to give me a letter to give to the shipper saying it was lost, stated he was short staffed. Sorry.....that's not an excuse! I'm constantly getting other people's mail in my box- super easy to just match the correct number to the correct box!!!
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July 2020 by Sissy S.
They have given my packages away a few times. They don't ask who you are they just hand out packages. Today my package was torn open and one item was removed.
