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September 2023 by Alex Kim
Nice quality items, not exactly cheap, but you definitely feel that you are paying for decent blankets and clothing. Located inside the Lakewood Arrowhead Village, free parking.
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July 2023 by Elsa G.
Excellent place to shop. Sandra is awesome always willing to help. I've been going shopping at this store for about 4 years and yet no disappointment. Thank you Sandra
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June 2023 by Chef M.
I've been a fan of Pendleton for some time now and this one is by far my favorite location. Now that the Pendleton in Laughlin, NV closed their location, Lake Arrowhead is where I'll drive. The staff here is TOP NOTCH! One of the employee's Sandra even remembered me coming last year because I had the same problem at the register.... I was only so much away from getting a $50 gift card! LOL Sierra flagged me down when I had already left the store reminding me I didn't get my Perks card stamped! These girls are SOO amazing! CAN'T forget the STAMP!!! Juliet was the one that helped me in the store as I was browsing, always make sure if there was anything I needed or if she could hold stuff up at the front for me. My first experience last year was great, I was in the store for a loooong time LOL Sandra helped me so much during that time as well. These girls know how to make the experience pleasant! Who's in charge of this store? Give these girls a raise! I love EVERYTHING in this store, I could buy it all! I've always loved the Native designs since I could remember. The colors and the shapes are aesthetically pleasing to the eye. The quality of their products have stood the test of time and I'm a huge fan for this brand. I love when they have sales and mark downs, who doesn't?! When I wear majority of their clothing whether it's a shirt, a jacket their shoes, backpack or purse, I ALWAYS get compliments on them where ever I go. I was literally at the airport a few weeks ago and someone complimented on my Pendleton Backpack. Anyway, thank you to all the staff at this location for always being so helpful, friendly and amazing!!! I come here once a year and always look forward to it. It is a nice getaway in this area as well.
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June 2023 by Celly Rubio
Outstanding customer service! I received just now by the sales team at Lake Arrowhead. One special team leader truly made a difference in my shopping experience today, Yesenia. She demonstrated so much knowledge of the brand and truly goes the extra mile for the clients who shop there. Thanks Yesenia for putting the shopper first!
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March 2023 by Catarino C.
Pendleton's products are very good quality, made to last years and very stylish. This store was kept very clean and organized and I simply enjoy the fact that the employees let me do my shopping and help when I ask for it, and that's wheat these employees did. Prices are on point for what you get. They have men's and women's as well as home items such as blankets, towels etc. Parking for the entire Lake Arrowhead Village can be tough depending on time of season, day of the week. I will continue being a customer here when in Lake Arrowhead and will recommend to friends and family and fellow yelpers.
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March 2023 by Sharon Garcia
Service here was on point. I love Pendleton's clothes but I'm always hesitant to get their shirts online cuz I'm a curvy girl and they don't always fit the way I'd like. Sooo I drove up here to spoil myself with a shirt sweater and jackets and I'm so not disappointed. Sandra and her coworkers helped me from the get go! 10/10 would recommend if you're looking for a "treat yourself" moment.
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February 2023 by Jamie F.
Disrespectful manager or cashier worker. Took my two middle school boys as we were looking around. Predictably the boys were being goofy and laughing. She came aggressively telling us that if we continue to make noise she's "going to ask us to leave". We made no additional noise and no more than 10 seconds later she asked us to leave. Rude but seemingly nice to other customers for some reason but I guess they pick and choose who they'll be nice to. She should be fired.
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February 2023 by Ronald B.
Was okay when I entered, me and my mates walked around the store for not even 5 minutes, then the manager asked me and my mates to keep it down. We agreed, and as she walked off we started talking in a low voice, keep in mind, not saying anything bad, then harassed us and demanded we left. As we were confused, we walked off. Terrible customer service, would not recommend.
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February 2023 by Avery M.
Bad experience. We where in the store and the person came up and said that we need to be quiet and if we don't stop talking we will have to leave the store. So we stopped talking and she came and said " you know what you guys need to leave now" and we didn't even do anything except talk. Don't recommend this store. Everything is over price also and bad service.
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January 2023 by Eric S.
Updated review: I called the store yesterday and again spoke to Iris. She again took my order over the phone (the shirt was still in stock). She said this time she'd make sure my order did not get routed online, instead she'd pack the shirt and have it shipped out from her store. She was also able to match the price I had originally paid on the first order which was canceled. Before we even hung up the phone, I received an email receipt. 10 minutes after we ended the call, I received a notification from UPS that a tracking label had been created for my order. As i type this review, it's only been about 28 hours since I placed that order, and the UPS tracking information already shows my package is out for delivery to my home today. That was faster than I thought or expected. In conclusion, although this experience started out unfavorable, Iris made it right and I commend her for getting it done so fast. Thank you to all the workers at the Pendleton Lake Arrowhead store.
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August 2022 by Christina Waters
Great selections of clothing and home goods. Definitely expensive.
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July 2022 by Joe Vasquez
One of my favorite stores to shop
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February 2022 by Bonnie Rico
Such a nice store. Customer service was great too.this is my favorite store in lake Arrowhead . They have a big selection of all things Pendleton. They even have sales so I definitely recommend giving this place a visit.
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December 2021 by Sandee Wills
Nice store in a great location for views of Lake Arrowhead
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October 2021 by ben ciceron
Price of good quality :)
