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September 2024 by Dominique Orozco
MY REVIEW IS SOLEY BASED OFF OF PHONE INTERACTION.
My experience with calling was an absolute nightmare. I work at a Medical Facility, and I called to try and verify information of a previous patient but it seems as though they all work under a different system. No one had the information I needed. If patient was there in their facility regardless of what section or level or wing they were in you would think the same info would come up. No one was able to transfer me to the correct department to verify the information I needed. There are way too many departments there. Medical records didn't have the information for the patient but is it because they're only Medical Records for the Hospital, Swing, Skilled nursing facility? Makes no sense.
I will say every person I spoke to were very nice which is why I'm not leaving a one star review. I hope they can soon get a system that will work for all departments there to give the same and correct info.
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August 2024 by Zelda
Only good part about this hospital is the nurses. Doctors all rude and don’t care about you. Billing is disorganized and takes forever to deal with insurance.
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August 2024 by Ashly Wisely
Always act like nothing is wrong, won't actually look for what's wrong. The long haired doctor guys, is so rude to females and the girls. Super nice to men though. He was telling a baby how painful it would be and the shot would be worse, essentially terrifying her, she was crying the whole time, then when a man came in and needed stitches he was so nice, numbed it with no issues. I will not be back unless I'm dieing and have no way down the mountain. I thought victor valley hospital was bad but this is ten times worse, clean yes, a few nice nurses, yet the male nurses are rude and kept saying we are not giving you pain meds I all I wanted was meds to stop throwing up. Absolutely rude and horrible bed side manner.
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August 2024 by April Acosta
The best hospital on the mountain
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August 2024 by J H
Care is good but there's just an air of grumpiness from Reception all the way to your destination. I felt like I did something wrong the entire time.
Maybe it's not a fun place to work. That would explain the overall tardiness for the 0800 shift.
I suppose it could just be the morning.
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June 2024 by Powerstrike Shot
Such poor service. It took me forever to be seen, wrapped my broken ankle poorly, and waited a MONTH for X-rays to come to me! By then I had already had everything taken care of by a different hospital.
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June 2024 by Sabrina Sepulveda
I just wanted to say thank you to the ER staff for taking such amazing care of my 80 yr old father last night. 5/29/2024. ER Nurse Kasaundra and ER Dr Teacher… my Dad gave me a good scare when he hurt himself and I thank you guys for patching him up. You all are amazing!!!❤️ Thank you from the bottom of my heart!!!
~Sabrina Sepulveda
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April 2024 by Monster Moy
This has to be by far, One of the best, If not thee best Hospital ever, From every person who works, In the intake, ER and Dr. Where fantastic, Nice polite and caring I wish I can give them more than 5 stars. TERRIFIC JOB TO ALL THANK YOU.
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March 2024 by Gabrielle Garcia
By far the BEST hospital I’ve ever been to. and I say that as someone who’s a frequent flyer at bigger “flashier” hospitals like University of Utah and Loma Linda University. We went out on a limb and chose Mountains Community Hospital because of its good reviews and its smaller size. I find small hospitals to be more personal, intimate and focused on you as a patient. And that’s the exact experience I had! My nurse, Carmen, was amazingly diligent, attentive, and kind. She is the perfect example of what a nurse should be. She took my health history and listened to my concerns. Carmen did an amazing job placing an IV despite my difficult veins and made sure I was comfortable the entire time. Every single staff I encountered today was awesome and quick! Dr. Beaird was welcoming, really heard my complaints of pain, and he was an overall compassionate doctor who showed great interest in my unique health history. Thank you Mountains Community staff!
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March 2024 by Jacques Boulud
It's way better than it used to be
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January 2024 by Yajaira Alcantar-Batts
Mountains Community ER staff has always been productive, friendly and hard working when I have had to go in. ER Nurse Liz Chesneye was a huge blessing and immensely wonderful asset to the team. She handled the situation with grace and urgency while being attentive to emotional needs. 10/10 would recommend this hospital
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September 2023 by william kenton
About eleven twelve days ago I fell upon a stroke of bad luck and found myself homeless. Not having a car or couch to crash on I decided to camp out in the woods. No big deal right, or so I thought. However I was not aware of the storm coming in, it literally rained for 48 hours straight. With no place to go I became drenched, cold and shivering. I decided to hike to a local business and called 911. I was rushed to a local hospital with a core temp. Of less then 90°. The staff here was absolutely amazing, and went over and above their job duties. Very polite, courteous and professional . Meeting my every need and more. They spent time with me and listening to every one of my crazy stories. Checking in on me constantly and offering me food and drinks and asking if I needed anything. Having worked in emergency medicine myself, I realize how stressful and challenging the job can be. And in my opinion they went over and above, doing their jib and more. They even referred me to a local organization that has secured permanent housing and changing my living situation. I can not tell you how much I appreciate them. I can't name them all. But personally want to thank Alex, Lori, Karen, Monica and each and everyone I can't remember all the names. But you are all Angels. God bless you .
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September 2023 by Kyle knoblauch
took my dad here cause he fell on wednesday, they didnt know why he was there. They released him wednesday night without checking if he could walk or not. They took some tests and never called us with the results, we found out it was a stroke on monday, if it was life threatening we would have never known. im just glad he's ok. for more serious things go down the hill to be safer if you can.
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September 2023 by shawn stewart
Was born here in 1972. Still alive. Good job!!!!
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September 2023 by titasaccnt
This doctor had a system. He was fast
