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September 2023 by Anamika Singh
I recently had a truly horrendous customer service experience at the store. I had purchased a jumpsuit that didn't quite meet my expectations and decided to return it. Little did I know that this simple transaction would turn into a frustrating ordeal.First and foremost, they didn't give me any paper receipts. Instead, they insisted that I should check my phone for a text message containing the receipt. However, I had never received any such text. This immediately set off alarm bells about their communication and record-keeping practices.To make matters worse, when I explained that I hadn't received a receipt, the staff informed me that it was irrelevant anyway because the jumpsuit was a final sale item. I was baffled by this response because at the time of purchase, there was no indication that this item was non-returnable. There were no signs in the store or any verbal communication from the staff to suggest that this was a final sale item.This inconsistency between the store's policy and their actual practices is highly problematic. As a customer, I expect transparency and clear communication regarding return policies, especially when it comes to final sale items. It's not only frustrating but also unfair to be denied a return on a purchase due to unclear or undisclosed policies.I left the store feeling frustrated and deceived by their lack of transparency and their refusal to accommodate a simple return request. A business's success is often determined by its customer service, and in this case, it failed miserably. I will certainly think twice before shopping there again, and I urge others to consider their experiences before choosing to patronize this store. It's a shame that such a basic customer service transaction turned into a nightmare.
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September 2023 by Google user
I recently had a truly horrendous customer service experience at the store. I had purchased a jumpsuit that didn't quite meet my expectations and decided to return it. Little did I know that this simple transaction would turn into a frustrating ordeal. First and foremost, they didn't give me any paper receipts. Instead, they insisted that I should check my phone for a text message containing the receipt. However, I had never received any such text. This immediately set off alarm bells about their communication and record-keeping practices. To make matters worse, when I explained that I hadn't received a receipt, the staff informed me that it was irrelevant anyway because the jumpsuit was a final sale item. I was baffled by this response because at the time of purchase, there was no indication that this item was non-returnable. There were no signs in the store or any verbal communication from the staff to suggest that this was a final sale item. This inconsistency between the store's policy and their actual practices is highly problematic. As a customer, I expect transparency and clear communication regarding return policies, especially when it comes to final sale items. It's not only frustrating but also unfair to be denied a return on a purchase due to unclear or undisclosed policies. I left the store feeling frustrated and deceived by their lack of transparency and their refusal to accommodate a simple return request. A business's success is often determined by its customer service, and in this case, it failed miserably. I will certainly think twice before shopping there again, and I urge others to consider their experiences before choosing to patronize this store. It's a shame that such a basic customer service transaction turned into a nightmare.
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August 2023 by Ashley Janel
I love this boutique! It has amazing quality clothing and the store owner is so sweet. I highly recommend checking this place out for dressy and/or casual outfits.
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January 2023 by Shannon S.
I've shopped in this boutique several times since it opened, I love it!! The staff has always been so helpful and friendly, especially Natasha! They always have a nice selection of cute hats, sweaters, jackets, dresses, shoes and more. I always look forward to seeing what's new when I'm in town.
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December 2022 by sommer
This place is pretty cool! The ladies who work here helped me pick out a beautiful dress. Only gave it 4 instead of 5 stars because it’s a little pricey but it is a tourist destination after all!
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November 2022 by Jessica M.
I've never felt so disrespected and violated in a shop before. Very disappointed in my experience at Honey Habits. Natasha, an employee, was extremely condescending to my boyfriend and I. A nice employee, I wish I knew her name, helped me by starting a dressing room for me so I could continue shopping. Once I had all my items I went into the dressing room with my boyfriend to try on 2 jackets and yoga pants. When I got inside the dressing room there was a black skirt already inside that I figured the last person left. All was going fine when in a rude tone Natasha said "who took the large black skirt" I replied saying it was in my room and opened the curtain. She sees my boyfriend and with a death glare says "you can't be in here, men aren't allowed in the dressing room" my boyfriend apologized and left right when she asked. This is when it gets bad. Once he left Natasha starts s*** talking about him to other customers saying he made it an "unsafe place for women". I've brought my boyfriend into MANY dressing rooms to get a second opinion as I'm sure many women have and have never has any issues before. Then she is crude enough to accuse me of STEALING the black skirt. First she s*** talks my boyfriend, then me seconds later when I am STILL IN THE DRESSING ROOM. She was telling the other customers that I stole the ladies skirt when she wasn't looking. She had the customers all chatting about me. I felt attacked and like a criminal. It's a shame Natasha had to be so nasty and gang up on me and my boyfriend. I was going to make a purchase but won't support a business with such a disrespectful employee.
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November 2022 by Jared D.
This review is for YOU Natasha. If you're going to talk s*** about your customers at least do it when they're not there. You made my girlfriend and I feel terrible. I'm not going to get into it because my girlfriend posted the review about our experience. Work on your people skills. You're a grown a** woman so act like it. You have no self awareness! Pathetic.
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November 2022 by Allison S.
10/10 store for your clothing/crystal needs! found the perfect crystal necklace and bracelet here & Natasha was such a joy to chat with, amazing energy & vibe, cannot say enough great things about her! also the decor is so fab
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November 2022 by Court Sanchez
Came in over the Halloween Weekend, The store overall has very beautiful clothing items but one of the workers (did not catch her name, she had brown hair) was wearing an incredibly offensive Halloween “costume”. She was wearing a Native American headdress (paired with a white tanktop). Native American culture is not a costume, nor should cultural appropriation be taken lightly especially in recent times. Headdresses are sacred items worn by important and influential members of tribes, typically only chiefs or warriors would wear one. It’s very disappointing to see that costume as indigenous people have fought years to fight stereotypes, and to just disregard and have 0 knowledge or respect to their culture for a “fun halloween costume” is peak cultural appropriation. Sacred Native American customs and traditions are not your costume!!!!!
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May 2022 by sommer basham
This place is pretty cool! The ladies who work here helped me pick out a beautiful dress. Only gave it 4 instead of 5 stars because it’s a little pricey but it is a tourist destination after all!
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February 2022 by Lisa R.
Locals support locals ?? I think NOT AT ALL I have supported this business ALL through the pandemic and have been extremely loyal. I have gotten so many women up here on the "honey train" for the most part, aside from the occasional shrinkage or small holes I haven't had issues. You get what you pay for and this isn't an expensive shop. But when I pay for a sweater that I plan on wearing at least once and it snags 4 times before I even get out of the house I expect the owner to at the very least exchange it for another and deal with the poor manufacturer that they decided to do business with. I had tags, receipts, original bag, poorly made sweater , everything BUT since I intended to WEAR the sweater ( I know, crazy of me) and took the tags off it was THEN non returnable I'm not sorry. This is very shotty business practice. Especially when your business is mostly seasonal. Guess she only cares about ripping off the tourists that aren't going to drive back up the hill to return their less than sub par merchandise.
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January 2022 by Catherine F.
I've always loved this store as a local. Always cute stuff and friendly! Sad to say I got my mom a sweater there for a birthday, it was too big so very next day she went to exchange it. They have VERY strict policy. 10 days and has to have receipt and tag for store credit only (which is fine we were aware) - the tag and sticker with barcode was on there but we crossed out the price (per normal when it's a gift) and they wouldn't accept it, give any credit or be of any help. Not one to review but this did bum us out especially when we support this story all the time.
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December 2021 by Rachel Gameros-Perez
The girl working at the cashier was extremely rude. She stood on her phone the entire time we were inside. Did not look up or greet us at all. 2 stars for cute attire. Owner should really consider finding a replacement. We would have bought more items but we're put off by her negligence and lack of customer service. Feb 2nd 2021.
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December 2021 by Robert G.
Long overdue post. Walked in during Octoberfest to get out of the rain with my "honey" who has a clothing "habit". Everything they had was catching my ladies eye. Ended up buying a full outfit off a manikin! Also, the lady there gave some positive feedback when she was trying to pick between to hats. She was honest with the ribbing on one and so she ended up buying the other, and loved it. She still wears her tan flower sweater and her puffy green jackets every week. Just wish you were closer. Hoping for an online shop soon. We'll be back. Thanks!
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November 2021 by Picnic Together
The Cutest Shop I've Ever Been To! If your in the area I highly recommend stoping by this shop. I was fortunate enough to go in when the owner was in and what a nice lady so kind and genuine she is so passionate about creating a space that makes women feel good and she does all the buying for the store and she has really good taste. Me and my daughter (15) were both able to find some really amazing pieces. This store definitely has something for everyone. Hope to see more locations in the future.
