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October 2023 by Farrokh Boghraty
Today I had an appointment with Dr. Shiva Akhavan for my hearing problem at Laguna Woods office. She was so gentle and nice person. and of course she does a good job so professional. She explained everything in detail about my problem. I received the best care ever and that means a lot to me.
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October 2023 by Norma E Medina
I bought my hearing aid in June of this year after a bad experience with my prior one.I’m so happy and please with the equipment but even more with the attention and customer service I received special from Shiva and AJ. I visited the office several times and ever visit was great, they are knowledgeable, pleasant and want to make sure everything is working to my satisfaction. Thanks so much for your patience.
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October 2023 by Sam
I had a wonderful experience bringing my mother to take a hearing test. Ms. Shiva is very professional and kind, and Mr. AJ was very helpful. I recommend this office over other ones.
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October 2023 by Jack Recla
Shiva and A.J. did a wonderful job rectifying an ongoing problem in getting my wife Becky's hearing aid repaired and refitted for her use. Shiva and A.J. definitely love to work with people and make them feel comfortable when it comes to resolving their hearing needs. Thank you, Shiva, and A.J. for caring so much.
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October 2023 by Mansour Fereidouni
on 9/8/23 i went to your store in laguna wood ,orange county california to fix one of my device and also clean a both hearing aid i have.they treated me very professionally and respectfully i like that.and i suggests any body need hearing aid miracle ear is a best.specialy that particular store. i believe the name of technician was AJ and shiva.
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October 2023 by SAMAN SADEGHI
I had the best customer service experience given by their instrument specialist Shiva Akhavan, I recommend this center to everyone .
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September 2023 by Rosalie Boehn
AJ and Marc are both the best providers.While in on going group meeting Marc excuse himself and took care my disabled hearing aid with out trying to sell me a new one.AJ despite being a new provider his able to adjust the best volume of my hearing.
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July 2023 by Jeff H.
First, at each of several visits over a period of several years , the staff has always been courteous, patiently answered all of my questions and provided excellent service. When I first realized I had a hearing problem, I visited the Miracle Ear office on Paseo de Valencia to have my hearing evaluated . The evaluation results were printed out and the staff carefully explained the results to me. Lisa (who has since retired) explained the pros and cons of the various hearing aid models that were available. I subsequently purchased quality hearing aids that I have been very happy with. Since that time I have made follow-up appointments to make certain the hearing aids were working correctly. Also, the staff would check my ears for the possible buildup of ear wax. At my most recent visit (about two weeks ago), a substantial buildup of wax was observed, explaining why it seemed like my hearing aids weren't working well. A state of the art fiber optic device was used to examine my inner ears. It enabled me to see for myself the wax buildup on a laptop screen. Granted, I had to go to an Urgent Care facility to have the wax removed. It made a huge difference. But-talk about being diligent! I unconditionally recommend this Miracle Ear office.
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July 2023 by barbara goldstein
if you want caring and compassion come to this Miracle Ear! You will find they help greatly with your hearing Thank you so much! I love my ears!
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June 2023 by al m.
I definitely recommend miracle ear in Laguna hills , Staff are friendly and knowledgeable, Megan is friendly, helpful and will get you best possible price .Lisa will take her time to explain to you everything you need to know about the hearing aid and will help to program the hearing aid to fit your life style .Make sure you ask Megan to set you up with Lisa .
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February 2023 by Rebecca McDaniel
I am very happy with the service I am receiving from Mosoud and Nichole. They are both very friendly and accommodating. I was recommended to this store by a friend who has been coming to them for years and he was very happy with his service as well. It's always nice to get a good referral from a friend.
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February 2023 by Sara Savells
Masoud did an excellent job taking care of my ears this morning I can now hear much better thank you so much Sara Savells
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January 2023 by Taylor Shockley
Nicole and Masoud are very friendly and communicate very well. It was a pleasure to be around them!!!
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January 2023 by John MC Mahon
I have purchased two new pairs of Miracle hearing aids and find the product to be excellent. Since Darlene and Sheryl have been in charge of the San Jaun store it's , in my opinion , improved from 3.5 stars to 5 stars. Miracle Ear can be proud , Darlene and Sheryl are a pleasure to do business with.
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January 2023 by Paula Rouselle
I’ve had two sets of hearing aides that never quite cut it for me. In fact, my last set I had gone without one ear for 6 months because I was so disappointed in their performance and my inability to hear clearly. Then my daughter took me to Miracle-Ear and I finally had a pair that worked flawlessly. And MiracleEar’s service was unparalleled…Kashmir Lessani and Olivia treated me like family! They went above and beyond to make my experience the best I’ve ever had…and after 2 other hearing aid centers I can truly say Miracle Ear and Kash and Olivia are the BEST! They gave me the best Christmas present ever, I got a miracle for Christmas, the miracle of hearing. I love Miracle-Ear. Thank you so much…With Love!!!
