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“This is a woman owned local business that does everything from shipping to anything you can think of with paper or online needs. The owner is named Tara and she is the most caring, generous, thoughtful, helpful, understanding person I’ve ever met. She anticipates your needs before you even know what they and meets them, she has the most wonderful customer service that I have come across in any business and I just cannot speak about her and praise what she’s done with this business, enough
I highly recommend this business and Taraand just hope everybody comes to know her and give her your business
July 2024. Just went there and it’s been closed. I’m so sad and feel awful for Tara. How to get a hold of her I would just like to say that I’m very sorry her business was so great”
“GREAT service and amazing employees. I was unsure what size box to ship my belongings in and PJ was so kind and helpful, she offered a slightly larger box to make sure something specific did not get smashed or bent. PJ was wonderful!! She made shipping a package extremely easy and was extra thoughtful with offering something to make sure the receivers belongings stayed perfect! 10/10 service and will definitely be back :)”
“This is what I call excellent customer service. Having been an HR executive for years and also a customer service manager for a few years, I recognize the importance of great staff. A few days ago I asked for everyone's name because they are all outstanding: Lesley, Jennifer, Rachel, Ali, and Joseph. PS The store is well stocked and they have notaries. In fact Ali helped us with several documents. And, the plant in the store makes it so pleasant.”
“You will receive expert and sincere service here! Needed to send a very important legal document quickly and found here.The woman helping me couldn’t have been more kind and efficient. I will drive farther to frequent this establishment because of her kind professionalism.Additionally, it’s a full service location with PO Boxes for rent, a cute area for last minute gifts or cards and of course packing/shipping/mail.Don’t hesitate to use this business for your mailing/faxing needs!”
“This stores staff is the absolute greatest. I’ve been out of the area for quite some time now with other stores near me but I choose to stick with Mike and staff at this particular location.”
“Dhiren is very nice and was helping everyone that came in as I waited with extremely patient and detailed instructions. We had a fun chat while he helped me with finger print scan 10/0 service!”
“Great customer service! I have been here twice- once to get TSA PreCheck and once to get my passport renewed. Staff here is courteous and professional and they know what they're doing. The staff is a pleasure to work with and got my business done quickly and efficiently.”
“I just somehow visited the place, Lake forest, for the sake of shipping, It was like smooth with any rough work, I was impressed and would definitely Use again and would suggest everyone to just give a visit and enjoy the company of Ibrahim, the nice and humble guy, will direct your problems towards solutions regarding shipping.”
“Friendly service. I had tons of stuff and one rep helped me bring my stuff in and get it all up on the counter. Another gave me a couple of options for my shipping. Very helpful!”
“I frequently ship expensive collectibles from this location, and every single time im helped by the same delightful lady named kiley. She always does an exemplary job, and goes above and beyond the typical customer service experience. An absolute gem of a person, she needs a raise! 10/10 will continue to go to this location as long as she's there!”
“Called before I drove there. On the phone the staff were courteous and professional. I needed a Notary and would have been happy to schedule an appointment in the next day or two. On another line I could hear the staff ask a notary if she could come in, she agreed and said she was on her way from Lake Forest. Wow, I don't expect that. Before she arrived I got to chat with the staff and see how they treated customers. They were great. Beyond great. They treated me and everyone with respect and professionalism no matter how big or small the request. The notary was great. she to was professional, efficient courteous and just plain nice to talk to like everyone there. I was charged $15.00 dollars. I would have paid a lot more and I definitely recommend this business.”
“What a joy and a pleasure to do business here! I just needed to do an Amazon. The are no longer The UPS Store but they still do the returns. Thank you for making it so easy and doing all the work for me! You are a blessing!”
“I always have such an easy transaction when coming to this store. The manager Kristen is fantastic, always gets the job gone and never makes you feel rushed even if the store is busy. She takes the time to make sure I get what I need and because of her I drive out of my way to come to this location. I know I’ll receive the best customer service if I come to her.”
“I want to deeply thank anthony, the store manager at the town center location. When my package was lost, he acted with professionalism and courtesy and went over and above to help locate my package or help me get compensated for it. I sire wish all business could take a lesson from his high level of customer service and attention to detail in this matter. Fantastic job anthony, thank you again!”
“Sometimes I need assistance in printing, shipping or weighing items for shredding. Each and every one of the employees goes over and beyond helping me. I can always tell a new employee. Within a week or so they relax ? most of the businesses around here should take a lesson in what good customer service is. Owner does a good job.”
“Great place to get boxes. Fantastic service, best place for service in the area! They located my package that I lost months ago, super unexpected and helpful. Super happy with everything, and can't beat the prices!”
“I actually enjoy going to this location. Everyone is so sweet and friendly ...and eager to help. It's nice to have that. So many companies seem to lack in customer service tgese days. Another thing I love is that they have a variety of people of all ages working there and they are all equally happy to help. I love it.”
“This review is long overdue. I saw a HUGE change since the new owners took over. All employees are very polite and go above and beyond. The previous owners/employees were not that great, but the new owners truly care. It makes a big difference!”
“Every time I visit, I can't shake the feeling that something is missing in this store. It is so clean, the staff are so nice and professional...oh right, that what's missing, dust and dirt, rude personnel, and an overall low standard of service.This store should be seen as a high watermark for how UPS stores should be across the country. A big kudos to the staff working here and going above and beyond to serve its clientele.”
“Small mail shop run by a sweet old man named Terry. Shares the same plaza with Peter's Gourmade Burgers and a couple other businesses so parking might be a hit or miss. Came right before closing to do a Western Union pickup and Terry got the job done in less than a couple of minutes. Was very kind and a pleasure to talk to. The shop itself has a variety of services to offer and is very clean and organized. Would definitely come back and highly recommend!”
“I absolutely love this place. Family business. Susan and Curt are absolutely amazing. I won't go anywhere else. This people help everybody they can. I love supporting the family business. THANKS FOR SUPPORTING THE DREAM CAT RESCUE”
“This is one of the best ups stores I’ve been to , the guys helping especially Sean were very kind and helpful. I came here for a live scan and the experience was a 10/10 they had good music playing. Very friendly to all the customers coming in they even seemed to have good relationships with their returning customers ! Would definitely come again”
“I should have written this review years ago...this is my go to store for shipping. The owner is awesome and always PRESENT. His staff represent his business well and they are very helpful, and respectful, especially now with all the Amazon returns and e-commerce they handle. The business is an asset to our little community of Dana Point.”
“This place has really turned around from the previous ownership. Lauren is very helpful, pleasant and is very knowledgeable. I stop here whenever I need to office services. The place looks great!”
“I absolutely love this place. They provide Great customer service and are always so friendly. Tino is always so helpful. Forget any other corporate shipping store.. Mission wrap and mail is the best!!!”
“The staff at this mailbox office is top-notch! Always friendly, helpful, and quick to assist. Their excellent customer service makes managing my business mail a stress-free experience”
10AM - 4PM
2618 San Miguel Dr, Newport Beach
Mailbox Centers
“Joesph and his team are absolutely fantastic. I have been a customer for years. Their personalized service and attention to detail are exceptional. The team has always been reliable when there was something I needed to get done. I cannot recommend Jospeh and Newport Beach Mailboxes & More any more highly!”
“Best notary, best mailing services, best passport photos. Is there anything they can't do? If you want efficient no nonsense helpful service come here... If you want nonsenses go elsewhere.”
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“TSA was super quick and easy I was a walk-in and was taken care of immediately. It was a little hard to find but I walked into the AIM mail center to ask for directions and what do you know, the tsa enrollment center is in there. If you’re going to get your tsa, it’s next to the subway near the staterbros and home depot.”