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August 2024 by Grey Fuentes
I liked how they treated me because I went to other Well Fargo banks and they told me that I needed an appointment and I asked for it and when I went to the appointment they told me that there was no person who spoke Spanish. But Mr. Shuntaro treated me very well even though He did not speak Spanish, he was able to help me. I am very grateful to him for helping me.
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June 2024 by Stanislav Kovalov
Good service.
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May 2024 by Vandana Gyanani
worst service
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October 2023 by james blackburn
The branch manager and front associate went out of their way to assist and accommodate me today. Thank you again, exceeded my expectations!
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October 2023 by Torrey Moltesanti
Very friendly and helpful. Till you need that extra favor...
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September 2023 by Love Art
THE WORST customer service in the entire USANever seen anything like this before.To the owner: hire more bankers.
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August 2023 by R. G.
Terrible service. Long slow line with two tellers and a trainee. At least four managers staring at customers or talking to each other. My Credit Union is so much better. In and out faster with great service. Teller couldn't be courteous if she tried. I got a little lecture about not having my debit card and told exactly how much money I could access. I was only making a deposit and have a large amount of money in the account- so I resent being told how much I can take out of my account. I will not return and should probably close the account I've had since 1980.
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May 2023 by June K.
I did exchange my money today. I don't think I counted it wrong but there is no proof. It's $60 missing. She didn't give the receipt at first like others location , I went back to ask for it. Then I feel like there is still something wrong I went back to ask her again. She refused it. I did exchange with other locations many times, never have any problem. I don't mean to accuse anybody. However I don't want to take the chance again with this branch.
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April 2023 by Tony Russell
I wanted to have a living trust notarized, and they told me that I had to make an appointment on line. It was free if you had a account. I couldn’t make a an appointment on line because it was stating that I didn’t need have the right Pin, or password. The person that spoke to me told me sorry! I went to schools First and I paid ten dollars. Wells Fargo needs to take better care of their customers..
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February 2023 by TImmy J.
This bank has the worst customer service out of any service, institution, company, or industry... ever. Followed very closely by Cox.The managers in almost every branch I've been to lies to your face. Just straight up lies.A while back I had an issue where their customer service dropped the ball in sending me replacement debit cards. I was going out of town and they assured me it would be mailed on time. But it was not. That wasn't the problem...I went to a local branch because I knew they issued temporary debit cards. But I got off work late and got there near closing time. The manager told me they didn't issue temp cards there and sent me to THIS branch... so I did.Upon arriving the manager here told me they didn't do that either... and I realized that the previous manager just wanted me to leave so they can close the bank. Obviously I was angry.It gets worse... the manager at THIS branch doesn't know what the previous manager did, he thought I just came here on my own. And guess what HE did.Yup... he told me to go to the other branch because "They can do it there."It's almost like their reputation is SO shot they don't even care to preserve it anymore.I switched banks less than a week later.
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January 2023 by Sweet Flower
Ashton her customer service was excellent. She was fast helpful and friendly. I would give her 10 or more star.
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November 2022 by Stephen Leary
The lack of professionalism here is appalling. They have no respect for your time and lie straight to your face. Don't use this branch for anything but a glorified ATM that's all they are capable of. Drive a few min up the road go to another branch you will thank me later
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September 2022 by Lorissa M.
Overall rude and very unhelpful staff. Avoid this location. I haven't been spoken to so rudely in a while.
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September 2022 by Shohre Douzali
They never have banker’s available…!Horrible service…Don’t waist your time to this bank…
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September 2022 by Alireza Gheidi
Don’t come to this bank…Horrible service…Nobody doesn’t care….
