Verizon, a leading provider of mobile, 5G home internet, and business services, offers a convenient shopping experience at their Laguna Niguel location. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. The store's knowledgeable and friendly team, including Sean, Joey, Morgan, and Victor, have consistently provided excellent customer service. Customers have praised the staff's patience, helpfulness, and ability to find the best plans and deals to meet their needs. Whether it's switching from another provider, upgrading a phone, or troubleshooting an issue, the Verizon team at Laguna Niguel ensures a smooth and satisfactory experience. Customers have highlighted the store's impressive level of customer service, with staff taking the time to answer questions, explain options, and find the most affordable and suitable solutions. The store's manager, Victor, has also been commended for his leadership and for building a strong team committed to providing exceptional service. Overall, Verizon's Laguna Niguel location offers a reliable and customer-focused experience, making it a go-to destination for mobile, internet, and business needs.
amazing experience! i definitely felt like an appreciated customer, the team let me know of all promotions i qualified for and help me adjust my bill to take advantage. definitely recommend!!
October 2025
Had a pleasant interaction with Giancarlo, truly one of the best customer service I ever had. If you need help, ask for him
May 2025
I am very happy with this shop ! I chose back to Verizon because of them. An issue has been bothering me for 6 months was solved by Steven in 15 minutes. I wish I came to this location months ago.
