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“Some construction next door at the property adjoining my unit caused a rain leak. Brought to Lisa’s attention. She jumped on the issue. A consummate pro! TY Lisa!!”
“I moved recently and needed to rent a van on two days in December - the 23rd and 26th. I was pleasantly surprised by the service that I received and the convenience scheduling they had so close to the holiday. This is a small local business and I'm very happy that I was able to support it.I met three people and all three we're outgoing, kind, and helpful. I was met at the road when I returned the vehicle and didn't even have to go inside. I received my receipt via email in a very short period of time. The billing was spot on and I really appreciate that they didn't waste the paper of printing everything out.I also want to point out that other reviews have a lot of hyperbole around the fact that there is a dog at this location. Bella (the dog) is probably one of the best trained canines I have met. She's a sweetheart. She's running around with a tennis ball in her mouth and trots up for a pet. I really can't State strongly enough that there is nothing frightening about this dog.Now with regards to parking, this business is located in an urban area and there is limited parking on the street. It's very limited. My opinion is that this is normal for this type of area. The other shops in the area also have limited parking and I have never had a U-Haul place that had unlimited free parking. So to put it simply, plan ahead.I want to thank the staff for making my two days of hauling and renting the pleasant experience. Anytime I need to rent a truck, this will be the place that I go.”
“The best part of renting from this location is the excellent customer service! They have a great selection of equipment and supplies to make moving anything a breeze, but they go WAY above and beyond to make your rental experience exceptional. So much appreciation for you! Will be back again and again.”
“Erica, Mario, another gentleman whose name I didn't get, and Joshua were great.They made a very hectic morning less hectic. Renting the box truck with a hydraulic lift was the easiest thing to handle for the time sensitive schedule I had gotten myself into.Thank you, guys.”
8:30AM - 5:30PM
34295 Doheny Park Rd, Capistrano Beach
Truck Rentals
“Very impressed! I was mistakenly charged for multiple days and I made one phone call to the store. Within 24hrs the management sent me a Zelle to compensate me! Friendly, polite, organized and respectful. Finally a place with customer service! Thank you guys.”
9:30AM - 5PM
22762 Aspan St Ste 202, Lake Forest
Truck Rentals
8:30AM - 5:30PM
34295 Doheny Park Rd, Capistrano Beach
Truck Rentals
“My husband and I needed a small Uhaul to get back to Denver. They were sold out of the size we needed, so they upgraded us to a larger size, free of charge. When my mother and I went to pick it up, Nelson helped us and he was such a gem. We were greeted with a warm smile, and good music. He was very helpful throughout the process and made it very easy for us. Thank you, Nelson!”
“Esteban is very helpful and awesome, he cleaned my truck up for me and got me the keys instantly no hassle at all. I highly recommend U-Haul San Juan Capistrano.”
7AM - 7PM
310 Avenida Pico, San Clemente
Truck Rentals
“Everyone at this location was friendly and helpful. Special thanks to Mike for not only doing a great job installing a hitch on my car but then providing added assistance getting my bike rack on the hitch! I highly recommend U-Haul Moving & Storage of San Clemente!”
7AM - 7PM
25290 Jeronimo Rd, Lake Forest
Truck Rentals
“Working with this facility was a great experience. The guy who checked us in, joshua, was very friendly efficient, and got us in and out very quickly. We were returning a trailer that we hauled, and he got his unhooked and the paperwork done in no time. It was a pretty busy facility, but it look like all the workers were plugged in and helped everyone pretty quickly.”
“We received a call from the manager addressing our concern. He reached out within 24 hours aside from the tire issue we were able to rent out the equipment and got to our destination okay! Really appreciate how promptly our roadside assistance was and how quickly the issue was handled!”
“I rented a 22 ft box truck from this location to drive to Texas and I have nothing but positive things to say about my experience. Very friendly and knowledgeable staff that went the extra mile to make sure that I was taken care of. I highly recommend this location.”
8AM - 7PM
25290 Jeronimo Rd, Lake Forest
Truck Rentals
“The staff here has been incredibly helpful and kind. I wish I could remember his name - David, maybe?, gentleman with a beard - he has especially been helpful as I continue to use their storage facility. Thanks guys!”
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“Absolutely life savers,Daniel has helped.my twice now on different occasions and he is an absolute master,their cars are clean, well maintained and the office ppl are helpful and just nice humans shout out to Daniel from the trucks department”