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November 2023 by Steve
Exceptional service from Joey at the Costco Tire Center! His dedication to customer care is unmatched. Joey's understanding and genuine care for customers make every visit a delight. He goes above and beyond, ensuring top-notch service. I highly recommend Joey for his professionalism and customer-oriented approach!
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November 2023 by steve klapproth
Exceptional service from Joey at the Costco Tire Center! His dedication to customer care is unmatched. Joey's understanding and genuine care for customers make every visit a delight. He goes above and beyond, ensuring top-notch service. I highly recommend Joey for his professionalism and customer-oriented approach!
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November 2023 by tristan mollet
9/26 Ordered 4 new tires, were installed 9/28 including balance warranty. 10/10 one tire is flat, one foreign is found very similar to the weight they glue to the Rim, Same day I have found 4 lose weights on my garage floor. Costco accepts to replace the tire under warranty, it takes a week (13 days to receive a new tire). Cannot use my car, Costco ask $300 to put back previous wheels with old tires in mean time + argue when I drive a sport car I can pay for, I refused so I was on foot for 2 weeks. 10/23 they replace the flat tire. Went back three days later as 3 lose weights were again missing, to be added and glued back. Bad service, rude attitude, price might be low but i t is for low value.
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November 2023 by Steve K.
"Exceptional service from Joey at the Costco Tire Center! His dedication to customer care is unmatched. Joey's understanding and genuine care for customers make every visit a delight. He goes above and beyond, ensuring top-notch service. I highly recommend Joey for his professionalism and customer-oriented approach!"
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October 2023 by Te Che
Great service. I'm hoping in the near future they will updste their service and perform car repairs. Thanks!
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September 2023 by Uddhab K C
Costco always lies about tire warranty. I had 70k miles warranty but 30k miles 2 tires were already bad. They refused to give me warranty for replacement. I believe them but not anymore.
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August 2023 by S J (Sparta)
After waiting a while to get my call answered, she tells me that I need to stop in. She can not give me any suggestions or price on the phone because prices can change daily! So I drove to Costco and talked to her in person.She was not helpful! Then I called the Costco on Crown Valley and they were able to me all the information I needed over the phone!
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July 2023 by Jordan Bennett S.
I was just quoted over $1,200 for tires & tpms sensors for my 2010 Toyota Prius! Seriously? New tires for my Mercedes suv cost less! What the actual fuck?
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July 2023 by Nick G.
Attention Costco shoppers, lol These people have no business being in the tire business. What a bunch of HACKS and it's hilarious reading people's reviews whining about all their misfortunes. Couldn't happen to a bigger bunch of cheapskate's. You get what you pay for and it's only an illusion that it's a better deal.
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June 2023 by Brittan S.
I got my tires installed a couple weeks ago and my tire pressure sensor continued to go off in my car. I walked in and Jenn went above and beyond to ensure my tires were okay & remedy the problem. She took the time to explain what she was doing, potential explanations & how to move forward. Grateful for her help & thoroughness.
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May 2023 by Steffani S.
I had a tire that couldn't be repaired and a dog with GI issues in the back seat Unfortunately, Costco didn't carry the brand I needed. The guys were super helpful and put on my spare quickly us get us on our way. Thank you!
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March 2023 by B J.
They need to fire all of this tire center staff.They are incompetent. You have been warned!We had huge problems here consistently with their incompetence and lack of common sense on top of that, they are always ANGRY and rude. Why? Not sure. Simple solution is to fire them all and rebuilt with a whole new team. We went to a different Costco and suddenly everything's easy and cheerful and all our issues solved with a pleasant eagerness of the other location.
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March 2023 by Ashkan Zahabi
Horrible customer service. A lot of people in the line, and no one is coming to help.
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February 2023 by Adam A.
I blew a tire and tried to stop by before they opened to see I could get on a list or something. A rude bald man told me I needed to schedule an appointment 12 days in advance or come back in 15 minutes and "wait for hours". I called Big O and they were 100% more accommodating and friendly. DON'T COME HERE IF YOU VALUE YOUR TIME.
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February 2023 by Andrew Burke
Nice people, but I was told 1-2 hours. Almost 4 hours later I’m still sitting on the red plastic bench. Severely understaffed here.
