ATMs in Laguna Niguel, CA

“I recently visited this bank. It wasn't crowded and a banker assisted me right away. Les was friendly and kind and helped me solve a small silly problem. He did so with patience and understanding and did not make me feel stupid for not figuring it out myself:-)”

“I don't usually give banks reviews because it's not fair for the bankers to get bad reviews because of Wells. Fargo's past law suits. It should be separate. I love this branch because even under construction they are still operating full speed.I love the greeting and the tellers are very very attending.The bankers are on top of their toes at all times. I've been there quite a few times.Thanks for hiring the best.”

“I came in today with quite a bit on my plate. Having lost my wallet last week, I needed to cancel and replace a few credit/debit cards, make a deposit, as well as make an appointment to set up a business bank account. Diego Garcia got me all squared away and even helped me print copies of the documents i needed for my appointment tomorrow in an extremely efficient and friendly manner. He went above and beyond to get me taken care of and i was out the door in under ten minutes. I am extremely grateful to him and whoever hired him, thank you!”

“We had some questions regarding the bank account. Niousha did a great job explaining everything patiently, and in detail. She was persistent about what she was doing. After observing her reaction to all her clients it appeared that she did the same thing with all her clients! Thank you for your great attitude Niousha!”

“If I could give this branch a ten star review, I would. Here's why. Last week on Thursday December 2nd, I went to this branch of Wells Fargo to seek help understanding the process of a levy which was served against my account. This levy was also served against another account I own in a different financial institution (Credit union). Upon arriving at this location I was immediately greeted by a gentleman named Frank McGovern. Frank asked me to take a seat in his office so he could assist me with my issue. Without getting into the details of my situation, I have to say Frank is the epithomy of a caring professional. Frank took the time to look at my paperwork, explain to me the process, and even made phone calls on my behalf to other departments. Needles to say, I was so impressed with his level of empathy and professionalism. Unlike my Credit Union, which treated me extremely poorly when I attempted to get their assistance on my matter, Frank went above and beyond representing my interests as a Wells Fargo, long time customer. Oftentimes people only focus on poor customer service and even write negative reviews. I want to take this opportunity to give Mr. Frank McGovern kudos for his professionalism and excellent customer service performance. Wells Fargo is very fortunate to have individuals such as Mr. McGovern working for them.”

“My brother and I needed to close our deceased mother's account. Pinar Etienne jumped through hoops for us, making phone calls to enable us to do so. It isn't easy to close such an account, but she persevered. Very grateful for her help.”