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December 2023 by Dan Leibson
Terrible patient services, work with terrible vendors. Impossible to get a call back, medical records have awful portability, you have to message doctor through terrible Web 1.0 medical portal.But they will def repeatedly call text and email about a bill that they want you to pay but don’t clearly itemize so their owners can get paid while cheating you on service.
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December 2023 by Tony Stockfish
My doctor moved his office and joined this practice. He made a HUGE step backwards. I've never had issues until now. Good luck trying to reach them on phone. Every time I call I get the answering service. They encourage you to use their website. That is also horrible. This medical group is horrible in communication or care. They rely on technology to do their work the days of personal care is gone. I will be looking for another Doctor.UPDATE: It appears that the office is improving. I have been able to call in and schedule an appointment with no issues.
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November 2023 by Kei Colon
Love that they perform blood tests and ultrasounds in the same office!Dr. Bandukwala is the best endocrinologist that I’ve ever been to. Super great doctor and office.
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November 2023 by LaRee Hirsch
Best Drs you’ll ever have! Time, dedication, commitment to your health, and compassion thrives in this office! I applaud all the MAs for all their hard work!
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September 2023 by Katrina k
The staff is rude and hard to reach on the phone. It was my first time seeing an endocrinologist so I was excited for better recommendations and knowledge but instead Dr Lisa Markman had terrible bedside manner and told me at one point that nothing would get better or change. She spent maybe 2 minutes with me and I felt awful after. Then the staff taking my blood couldn’t find a vein and had to prick my in both arms multiple times. I almost passed out and I never do when regularly giving blood. Expect a big bill. I’m going to unfortunately have to keep looking for an endocrinologist.
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August 2023 by Victoria Rutledge
I see Dr. Brian Chavez for a thyroid issue. He and his office are excellent. I seldom have to wait and everybody is friendly. His assistant, Sabrina, is efficient, sweet, and informative. Dr. Chavez himself is kind, caring and never makes you feel rushed. I’m not wild about their patient portal but the “in office” experience is first rate!
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August 2023 by Claudette Barton
I have been going to Dr. Yacoob for 10+ years. Dr. Yacoob is an excellent family doctor. She is very knowledgeable, caring, and concerned about about her patients. She listens intently to whatever is ailing me. I never feel rushed when I see her. She always goes above and beyond to find the best possible solution. I feel blessed to call her my doctor!
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July 2023 by Max Wright
I received exceptional service from Jacquie at the front desk. My insurance changed recently and she helped me by calling the insurance company and even provided me a printed copy of my insurance card. ?She was super patient, pleasant and helpful. A 5 star experience! Our whole family comes to scke; Dr Chang is an amazing doctor who works with you to problem solve your health concerns.
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July 2023 by bernadette mora
Dr. Chavez is a great doctor to see. The office staff are very friendly and professional. Kayla has great customer service.
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June 2023 by Corrin Chammout
I have been going here for years for Dr. Yacoob. Everything was great until recently. They have messed up multiple prescriptions causing me SO many issues with withdrawals and side effects over the past few months. Their staff is so rude and not helpful every time I come in/call. They simply do not care about their patients and only care about making money like most doctors in OC. Very disappointed.
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May 2023 by Sandra Blanco
My primary Dr, Dr Ierardi is the best Family Doctor one can have. He is an excellent doctor. Very accurate in his prognosis and an excellent human being. The quality of his attention to my medical wellbeing is outstanding. His whole staff is amazing. Their priority is to make you be well as soon as possible and feel happy.Thank you very much!
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May 2023 by scott smith
Quick reception, check-in with good text and verbal communication. Dr. Ierardi is attentive, informative, and insightful.
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May 2023 by Kelsey Sonnenfeld
INSURANCE FRAUD!!!! My primary care doctor joined SCKE in May 2022. October 2022 I had a miscarriage. I was asked to come in for a post op appointment following my D&C. A very emotional visit. They had the audacity to bill my insurance for an "Annual Alcohol Misuse Screening" !!!! Are you kidding me! Alcohol was never mentioned in my visit. I work in the medical industry and do medical billing as well. It is illegal to bill for something never done/talked about in the visit. INSURANCE FRAUD!!! The notes from that date of service never even mention alcohol. I called and asked for the billing department to send a corrected claim and was told, "what does it matter, you didn't owe anything anyways." Not professional and not the point. It is the principal that you dare bill my insurance for something not talked about on a highly emotional visit. Where is your morality? I sent in an appeal to my insurance as well and they said only the medical facility can retract and send a corrected claim to remove that from my record. Disgraceful! I will be looking for a new primary. Sadly it wasn't even him, they made me see a PA. Nothing against him but against the practice he joined.
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April 2023 by Sunny Day
This place is always been really really good to me, especially for thyroid treatment. Also, big kudos to the phlebotomists. It's hard to be specific about why a doctor's office is very good but this place is... very good. :D only problem is it can takes months to get an appointment with the best doctors because they're in demand.
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March 2023 by Cait B.
This location is actually in a beautiful facility. The wait time is average for a doctors office. I love Dr. Mehta, she's swift, accurate and on point with making sure we get everything taken care of.
