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December 2023 by michael grossman
Wow - what a stellar outfit. Every time I've called with a question or needed help, these folks jump to it. If only we could send them to Washington to run Congress. They are friendly, knowledgeable, responsive and professional. I'm so glad I learned of them on youtube and purchased from them.
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November 2023 by John Payne
This is a great company. They're antenna for T-Mobile modems is excellent, and their support after they sell you the antenna is even better. Thanks for all your help Abed!
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November 2023 by Jerry Thompson
We live in a remote area with very few options for internet let alone high speed internet. We were using a T-mobile home setup and getting around 2-10mbps, after installing a 4x4 setup and getting it dialed in we consistently get 150-200mbps! This is more than double of anything available in the area even to businesses. They were extremely quick to respond to a question as well. All around amazing product and support!!!
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October 2023 by Capt G
I have purchased an antenna from them I was having trouble with a yr old antenna they helped me trouble shoot the problem then sent me a new one. Working great now. Thanks again Anthony for your professionalism and concern for the customer after purchase!
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October 2023 by George Lemoine
I've done business with Waveform for several years. As a retired electrical engineer and a radio amateur for many decades I've developed a pretty finely tuned sense of a company's technical support strengths and I can say without hesitation that I have never, either in professional life or as a "civilian" come across better technical support than I've experienced with Waveform. I don't know if it's proper, but I will name two support specialists, Abed and Romario, who REALLY know their stuff! There was a third, years ago that has been promoted - can't recall his name - who was as good. As far as I know, they are all top notch and extremely knowledgeable, helpful and courteous. It's been educational and a genuine pleasure working with this company as a result.
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October 2023 by Zachary Jennings
Highly recommended!! They know their stuff and are super easy to work with. The 4x4 Mimo panel antenna was a huge improvement to my internet bandwidth and latency.
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September 2023 by Tim W.
It took some work with settings and such but Wayne stuck with me and saw me through with various trials until now I have been getting full bars consistently for weeks! Great product. Incredible people!
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August 2023 by Ken Bo
One of the J-mount j-bolts was damaged by a nut with faulty threads. Abed replaced it swiftly and without question. Great support! Thank you Abed!
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August 2023 by Alexander Hay
I have to say, very impressed with the antennas I have set up so far! Kit was easy to use and set up! We are getting really decent service now in most of the office. Our phones used to say SOS on them most of the time. The team over at Waveform is excellent. Sales and support process was super easy! Larger companies should take note! The same person helped with everything the whole way through this project! This is great, and you guys have made me the hero of my office!
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July 2023 by Mary Schaeffer
I can't say enough positive things about this company. Their customer service is top notch and their priority is making sure the customer is happy. They are extremely knowledgeable, responsive and helpful with tips or questions you might have.
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May 2023 by Larry Wolfgang
Waveform took the time to listen to my complaint about poor cellular service and recommended their Cel-Fi Go X antenna and booster. I went from having dropped calls, download speeds of 2-4Mbps, and the inability to stream media, to 4 bars and the ability to stream Netflix. Here’s a shout-out to John Farag who answered every question with competence and understanding of wireless communication. He helped me test my location and recommended the solution that now gives our family 4 bars and download speeds of 39Mbps. Thanks Waveform. Respectfully, Larry Wolfgang
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May 2023 by Sergio NAVARRO
Awesome experience with Wayne Greyling. You just don’t experience service and patience like this anymore. He walked me through everything I needed and was extremely patient the whole time. Results were impeccable. Highly recommend working with Waveform as a result!
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April 2023 by Derrik W
Waveform has excellent customer service. I thought that installing a cell phone booster would be daunting, but they have written clear instructions for non-technical types that guide you through every step of the process. I went from dropped calls to four-bars throughout my house. And when extra parts had a delivery problem, the customer service representatives made sure I received the exact parts I needed. It's a relief to work with a company committed to customer satisfaction
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January 2023 by Nexodus LLC
Waveform is amazing! Our TMobile 5G gateway went from lousy performance to amazing speed increases! Now we can remain rural and run our day-to-day operations without worrying about connectivity! Support answered all our questions fast! Highly recommended for anyone wanting better performance from their 5G gateways!
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January 2023 by Dan Koerner
Amazing customer support from Wayne Greyling at Waveform! He walked me through what he thought would work best in my location. After reading the instructions, I found the ideal location for the Waveform MIMO antenna. It increased my internet speed on TMobile from 4-5mbps down/ .75 mbps up to 50-65mbps down/10-20mbps up on the cellular router I purchased. Outstanding! These speeds are comparable to Starlink, at my remote location in Western MT.
