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July 2024 by Wendy Olugbodi
I understand they don’t have a public toilet, but isn’t it cruel customers who purchase and show receipts ain’t allowed to use the toilet. I felt discriminated, as the staff literally yelled at me continuously like a broken record even after pleading with her and showing her receipt of my purchase, despite allowing someone of her race to enter the toilet right in our presence. She spoke to us condescendingly, slammed the door on me and my mom, and my baby. I even offered to buy more items incase items on my receipt wasn’t enough to bag a toilet use. In a neighborhood like this, I didn’t expect a ghetto Skidrow attitude.
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July 2024 by Vanesa Sandoval Martinez
The cashier I had was really nice. I'm not sure of her name, (Erlene)? but she was super friendly and upbeat. That really helped me feel better, since I've been having a tough week with my mom in the hospital and a long, hard day at work. Ralph's is my favorite grocery store, and that employee made my visit even better.
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May 2024 by Jason Bensen
Great bakery with a great selection!
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May 2024 by farooq rashid
Clean store, busy place, lot's to choose from, good selection.
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May 2024 by Michael Tellez
There are never enough cashiers, so the 2 or 3 lines that are open are long. Self check out is convenient, but you can't buy alcohol .
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May 2024 by Scott Ricks
Helpful staff
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May 2024 by Game Cake
They have a large assortment of merchandise, the prices are a little higher than in other stores
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May 2024 by Joseph Doria
Great place to buy food stuff, good prices better than other stores...
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April 2024 by Amy S.
We are all too quick to write negative reviews and should take the same time and effort to thank and support businesses too and give recognition to amazing employees who do little things that most don't notice but it's them taking true pride in their work. Tonight I stopped by to get treats for movie night and snagged some awesome clearance yogurt that are our favorites. Joann was my cashier and she definitely went the extra mile to bag my items to fit in one bag....I would have just thrown it in lol 4 bags later. Joann bless your heart for going to extra mile and making sure my experience at Ralphs was above and beyond. You are gem and should be recognized for your quality of work. Thank you very much and I hope everyone is appreciative of you
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March 2024 by carlton stacks
Big store, no wait at checkout.
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March 2024 by Deb L.
Ralph's grocery market has changed considerably in the last two years. It has become one giant junk store, with so many displays packed on every aisle that it makes me nervous walking around. There's nothing peaceful about grocery shopping any longer, some thing I enjoy doing in a nice grocery store. Unfortunately, it is a gross closest grocery store to my home, so I choose to drive an extra distance to shop elsewhere. However, I choose not to walk in there, unless I am in a rush, and have to stop in for something. But I go to Albertsons or Stater Bros. rather than Ralphs. I heard that Ralphs is trying to buy Albertsons. If that crap up Albertsons like they do Ralph's, I will shop only at Stater brothers. The store has become a nightmare. There is a Waldorf area where you have to pay separately for health and beauty, supplies and laundry detergent within the store. And you have to pay for all your other groceries elsewhere. It's insulting and a place I choose not to do business with anymore.
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February 2024 by Sarah R.
I grew up next to this Ralphs so have been here many, many, MANY times. I've always had good experiences but felt compelled to write a review because at a recent visit, the check out staff was SO incredible. Friendly, funny, and best of all, helpful - they told me about a deal on one of my items so I went back to grab another and it was basically free! Sometimes it's the little things that stick with you because every time I stop by now I think of that interaction. There is always plenty of parking, the shelves are well stocked, and, of course, great service!
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February 2024 by Blanca F
I found all my groceries there.
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January 2024 by Blanca Frs
I found all my groceries there.
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January 2024 by Martha J.
RE: Ralphs @ Alicia & PD Valencia) I literally had the WORST customer service experience ever in my 55+ years of living. I wish that I could give this store a "negative 3-stars". HORRENDOUS. It was 9:30 A.M., during a weekday, and not ONE (not ONE) cashier was available. Let's back up: I'm not familiar with this Ralphs and was, unfortunately, in a bit of a hurry because my doctor's office called when I was in the middle of shopping and asked if I could just come in about 15 minutes early. I said, "Okay" thinking that it wouldn't take so long to check out. I asked an older woman (grey/white hair) with bangs if she knew what direction the water was in...to save me a bit of time! Her reply was that I was clearly bothering her and she said "Aisle nmbr X or Y (whatever the nmbrs, not important) where it says 'water' on the sign." (Sarcastic tone.) Gee, sorry to have bothered you!!! The problem was is that I had a LOT of produce in my cart that could've been quickly scanned by a cashier, but when I went to ck-out not one register was open and two of the self-ck out machines were closed...but I still was able to walk straight up to a self check-out. I mentioned to the (older) blonde haired lady, with the dark-rimmed glasses, who was overseeing the self ck-out, AND was the ONLY employee up front, at the time that I've noticed that Ralphs, just over the past month or so, has "really increased their prices (compared to other stores), but yet Kroger does this and makes the customer's do the check-out work". She only replied, "I've worked here for 16 years." I then mentioned, as I was clearly feeling frustrated, that I'm going to (now) be late for my doctor's appt. She stood, shiftlessly, next to me and only replied with sarcasm, "Maybe you should've gone to your doctor appt first." I said, while still looking up a bunch of produce to scan, "I can't because they just called me to have me come in 15 minutes." I understand that her job was to watch for any shoplifters at the self-ck out, but I got the strong feeling that even if there was a spare employee standing next to her that she would not have "dived in" to help me out. Unbelievable...you've got people with a torn rotator cuff (me), plus elderly people, pple who have lifting restrictions and/or lifting compromised and they would have to wait IF an employee were even nearby to do this for them. KROGER: I've had it with Ralphs and their absolutely ridiculously INFLATED prices, total LACK of customer service...and when you do get it, they're "inconvenienced". I used to (PAST TENSE) like Ralphs and made a point of shopping at Ralphs so that Walmart wouldn't continue to hurt them with pricing. I was even willing to pay more to see the cashiers, when we lived in LA county, be able to keep their jobs. I had a bad experience at another one, nearby this location, in self ck-out just three days ago...but not terrible like at this particular location. Effective today it is 100% Stater Brothers and Trader Joe's for me and the family!
