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“Peter was above and beyond knowledgeable and excellent. I came in to get a new phone for my birthday. He made the process so smooth and easy and has such a great personality. Truly an asset to your team!”
“We recently bought a phone in this store, the employee Chris explained everything very well and helped us choose. Despite our poor English, Chris was very patient and helped us as best he could. Thank you Chris. I recommend.”
“Joshua and his team deserve more than 5 stars. Not only did they cut my phone bill more than $200 from my previous carrier, but they treated my family and I as people and not numbers. I highly recommend Joshua and his team for anyone that needs to switch to a better network and save money with the most updated devices.”
“Liquipel's customer service is top-tier. The team is not only knowledgeable but is also dedicated to providing a user experience that is as seamless as their product. They ensure you are guided through the process, keeping you informed at each step, and are always ready to address your queries and concerns.”
11AM - 6PM
27901 La Paz Rd I, Laguna Niguel
Mobile Phones
“I shattered my phone screen and CPR replaced it within one hour. I brought my phone in two hours before appointment time and task was completed promptly at the promised time. The gentleman recommended a Zag screen protector to protect my Samsung screen. Was very pleased with service provided at this location.”
10:30AM - 6:30PM
31921 Camino Capistrano Ste 18, San Juan Capistrano
Mobile Phones
“I changed from Metro to Cricket on the recommendation of my sister, she is a customer here and she told me that she would look for Ara, she was very patient and kind and helped me change all my information from one phone to the other.”
“There were only two employees and they were doing there best to make sure people were acknowledged and served as quickly as possible. There was a very dissatisfied person that they handled with great patience”
“Adan is a genius! And if that's not enough hes also honest, friendly, reliable and works fast to ensure customer satisfaction. I have used several cellphone repair and electronics repair services but Adan is by far the best. Hands down!Thanks again.”
10AM - 6:30PM
2710 Alton Pkwy, Irvine
Mobile Phones
“Fantastic experience with Sam. My wife ran over her iPhone and cracked the case. I called him first and Sam said it would take 15 min and the price was about $120 service included. He warned me the screen would be slightly different in color than the original, and offered a higher model for a higher price. It’s an older phone so I said no. I dropped off the phone and shopped for about 13 min and came back and he was already done. That was about 6 months ago and the screen is still working great. My wife did notice the slight difference in color (I couldn’t tell but I’m sure if it was my phone I would), but she has no complaints. I had a great experience and would definitely come back if I ever needed more iPhone help.”
“I love this store. Briana and Rasam were knowledgeable about their products. They clearly explained differences in plans to help me make an educated decision for me. I highly recommend the store on Alton and Jeffrey in Irvine.”
“Went to here for get a new phone, the sales person Louis is very knowledgeable and helpful. His friendly smile make me feel very comfortable. Definitely nice experience.”
“Mr. JAY's service is very good, the experience is very good, there are many Chinese customer service, in short, the experience is perfect, the explanation is very detailed”
“The gentleman working the stand was amazing very helpful & prompt with his service. Had a issue with my last replacement and he replaced it no questions asked. I highly recommend this place.”
“Jack the sales rep made the experience quick, easy, and pleasant. He helped me navigate getting a new phone and new line for my teen.The location was not overly busy. And my young child was entertained by the phones.”
“I had great service a this location anais went out of her way for me she is very pleasent great customer service I highly recommend to ome to this location if you want great service! ???”
“Claudia was fantastic, absolutely fantastic. She help me unwind some horrendous mistakes made by Verizon's outsourced customer service from overseas. Claudia was not only a life saver, but was a life saver under pressure, with grace, with ease and speed. Verizon should give her a promotion, then AI-clone her and dispense with the outsourcing. . . just sayin.”
“About a week ago I went here to get my dad an iPhone 14, finally upgrading him from a brick-phone from what I assume the early 2000s lol. Jazmine (hope I’m spelling it correctly) was an absolute pleasure to work with. Very knowledgeable and friendly. Thank you”
“Trinity helped me twice at this location and she is amazing. She provided me with efficient and excellent customer service even with a line full of people. She is attentive, polite, calm and professional. I am so grateful she was able to help me quickly with a new number and issues with my work phone texts. She deserves a raise because she’s an expert at what she does and is great with people. I will be recommending her to all friends & family. AT&T is very lucky to have Trinity working here! Thanks again!!”
“I worked with Shasha R to purchase a usb-c plug in. He was honest, direct, and showed his authentic personality. He knew the business and showed pride in his work. In fact, a lady originally ignored me, but he greeted me with a smile and was genuine. He’s a great representation of the Verizon brand and Victra. you should seek out his guidance whether it’s for Verizon options or for development within the company.”
“I came to see why my phone was acting up , turnd out its a new update and i left all the appa open in the bck ground , the lady here has a lot of patience by helping someone like me who really isnt tech savvy ... she gave me an umbrella”
“Had a great experience with Esdras. He went above and beyond on transferring our files from 2 phones to 1. He also was able to help create a new icloud for my elderly mom. Super glad he worked with us. He's extremely patient and friendly. Thank you! Can't wait for our next upgrade.”
“Great people work here. I’ve been dealing with the Asurion reps (who are a nightmare to deal with) and the people here at Verizon are fantastic. Justin deserves a raise and a promotion.”
“Great customer service, went in for a sim card and the gentleman that helped me was super helpful and more than happy to help. Im mow upgrading my phone next week when I get back from vacation. Thanks again for the support!!”
“The people working there have been nothing but kind and helpful, and I'm thoroughly impressed with their customer service! They're completely transparent and super friendly, I wholeheartedly recommend talking to them :)”
“My phone is my lifeline for my career, and sometimes the smallest bugs can cause huge inconvenience. I went to this location after weeks of frustration and Zion was so helpful and kind. He was genuine, light hearted, and patiently took time to help me out. The gentleman working with him (Ciro?) was also gave very friendly service, helping Zion out as this was a unique situation. I’ve been with T-Mobile for about 8 years now and this is the first time I left an experience that was 100% positive. I’m not one to leave reviews but Zion and (Ciro?) really made an impression. Thank you!”
“Myle Kim,
Superb at her job! Friendly knowledgeable, VERY patient (had added process of credit unfreeze, which I did not realize would be an issue ?). Offered me water and reassured me, so I wouldn’t feel rushed. Bought cell service, home internet service and cell phone face protective cover. Her manager, Gabriel, also helped with quirk in the process that was not Myle’s fault. He too, did everything with courtesy to both of us. Good team work is a pleasure to see! Most grateful! SJM”
“Came into the AT&T store and worked with “Sara.” She was very knowledgeable and helped us greatly with our account. She was so pleasant, kind and courteous. What a great experience.
Truly an asset to the AT&T team.
Thank you ”Sara””
“I brought my daughter in for her first cell phone. She wanted an iPhone but I was hesitant about costs. The store representative, Sara showed us all of our options including a great deal on a year older model. It was perfect for my daughters needs and didn't break the bank. The store rep, Sara was very honest and upfront about costs and fees. She even helped my daughter set up the phone and made sure it was ready to use before we left. Sara was great.”
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“It was excellent service, Alex and Daniel explained it well, Laguna Hills branch, I came from Utah, they helped me change companies, they are one of the best, they know how to help and serve exc”