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October 2023 by Ron Calame
Both Paul and Joe worked as a team to help me with the purchase of a new dining room set. They were very knowledgable and extremely personable making this purchase experience fun and easy! Beautiful store with lots of inventory for review!!
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October 2023 by Gigi Costales
I love shopping at Jerome’s for all my home decor. Great finds at even better prices! Everyone is so helpful and they have a “No Pressure” sales policy. I can’t tell you how refreshing that is. I enjoy speaking with the associates without having to worry about them pushing things on me just to make a quota.
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October 2023 by Randi Clarke
Salesman -George greeted us as soon as we walked in the door asking if we were looking for anything in particular, which I was. He was very helpful explaining the difference in adjustable bases and I was needing a recliner for my mom. He was patient with her needs and helped us find the best fit for her. Our check out was quick and simple, he explained our options for financing. Our purchase should be delivered in 2 days. Overall very happy with George and Laguna Hills Jerome's. I've bought furniture here before and will continue to come back for future purchases
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October 2023 by Jennifer Melad
We have been in and out of Jerome’s over the past week looking at different leather sectionals, we first worked with Ginger who was very sweet and attentive to our needs, we came back in when she told us she was working and unfortunately she called out, but to our surprise the sales associate George was there and he spent a lot of time with us going over different sectionals and really listened to us and he helped us settle on a sectional that we initially said No to. He was friendly, helpful, kind and patient with us. He never made us feel rushed even though he was the only sales associate in the store. He was also attentive to other customers that came in he assisted them and us simultaneously. I can confidently recommend Jerome’s and highly recommend George for an outstanding job.
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October 2023 by Amy B.
In store with George helping was a breeze, we were able to go over dimensions for the couch options that fit best, be was able to locate parts for the bed frame I ordered so it could be delivered asap, and the delivery was painless. I paid for expert installation so they set everything up, called ahead of time so I could meet them, and were in and out in a flash. Great experience, great quality in furniture that I bought, overall very happy!
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October 2023 by Karl Standish
"NO COMFORT GUARANTEE," they said when I called to report the horrible mattress we bought from here. 30 days they said it would take to break in. 90 days we gave it, but my back pain is worse than ever and my wife's hip pain from pregnancy got even worse. The fact that this store doesn't have a "comfort guarantee" when they sell furniture and mattresses is the dumbest business model I have ever come across. Your whole business model is selling people things THAT SHOULD PROVIDE COMFORT!! Avoid this place like the plague. There is a nice Sit n Sleep on the next block. These people are awful. Watch them reply to this review with some platitude about "being sorry" instead of helping us get our money back for the POS they sold us...
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August 2023 by Kaylah P
Amazing service! Inside the store, on the phone and delivery was all a 10/10. Would recommend!Also their product is quality!!! No cheap stuff here! If you want it to last, buy from Jerome’s
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August 2023 by Chris Cavaliere
Shopping experience was great. The salesman listened to what our needs were and provided fantastic assistance in helping us pick the right furniture. The delivery was on time and the Manual Vazquez and his team did a great job in setting up the lift chair and showing us all the features. 5 stars to all the Jerome's team. Highly recommend them!
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August 2023 by Ann Oliver
I love dealing with Shelia because she is so knowledgeable and does a great job of explaining everything while really really making you feel that Jerome’s is offering high quality at reasonable prices. Makes you feel good about choosing Jerome’s.
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August 2023 by David Christensen
The furniture is of superior quality, the staff is amazing, and super knowledgeable! They gave us five-year, no interest financing, which is unbelievable! Then the guys who delivered the furniture brought it in and up several flights of stairs, assembled it and we're so quiet we hardly knew they were there! No scratched walls, no trash left behind, none of that! I just can't say enough about how great Jerome's is! We will be back for more furniture for sure!!!
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August 2023 by Linda Allison
I Impress with my first visit to Jerome's furniture period. The quality and style was much better than I had expected.I was Pleasantly greeted, I'm shown exactly what I had asked for. I was given a couple of options stayed within my price range provided me with exactly what I wanted I left so happy. Delivery was scheduled right on the day. Every detal was handeled .I definitely will come back.
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August 2023 by Kimia Akhavan
Zach is amazing! He was able to answering all of my moms questions with patience and kindness. It made her whole day and relieved her of any anxiety she was having. Nadir was also nice.
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August 2023 by Jina Smith
Great quality furniture at a very competitive price. We were concerned with comfort and quality since the prices were so competitive but we are very happy with our furniture. We worked with Sam to purchase and he was so kind and patient to work with, and very helpful as we were trying to decide. We had Pedro and Eduardo deliver our items with so much care and attention. The best delivery and set up services we have experienced. We had a chair arrive with a scratch and customer service was so easy and helpful and the exchange was made the very next day. Highly recommend JEROME’S.
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June 2023 by Tamara Gold
Our salesman Joe was fantastic, not only informative but knew when to step back giving us privacy. He was on point, checked on us & an answered all of our questions.
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June 2023 by Adam Traxler
Every aspect of the furniture shopping experience was great with Jerome's. They were extremely helpful and understanding. Will purchase from them again if needed
