CVS is a well-regarded store located in Lake Forest, California, known for its helpful and professional staff. Customers appreciate the store manager, who is praised for her ability to handle difficult situations effectively, including dealing with shoplifters. The pharmacy team is also recognized for their kindness and efficiency, especially during busy times, such as holidays. Although the pharmacy lines can get long due to the local community, the staff works hard to ensure customers receive their medications quickly, even going the extra mile to find discounts for those in need. The store is well-stocked and organized, making it easy for customers to find what they need. Staff members are always available to assist, ensuring a pleasant shopping experience. However, there is a strong request from customers for updates to the store's facilities, particularly the restrooms. Overall, CVS is valued for its dedicated employees, including a standout associate, who has consistently provided excellent service over the years.