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December 2023 by Cecilia Z.
Amazing customer service! They are such a wonderful team at the Laguna Hills location. They go out of their way to help you out.
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December 2023 by Ray H.
I got an ad for a $25 gift card to get a hearing test. They did a good job on the test, but never received the gift card. And the prices that they quoted for the Phonak hearing aids were very high - much cheaper on line.
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December 2023 by Vivian Cotten
So happy with my hearing aids! Connect Hearing did a good job to give the best option for my need. Impressive features are useful. Kristin Dennis is the best! Very knowledgeable.
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December 2023 by carmela price
I've been working with connect hearing and Kristin for 8 years, first for my husband, and now for myself. Kristin is personable, takes all the time necessary to explain the test results, the best aids recommended for my hearing problem, and payment options. Everyone in the office is very kind and helpful. I give them my highest recommendation.I went today (12/7/2023) for help with care of my recently purchased hearing aids. Again, Kristen was personable, efficient, on time, and easily solved my problem. I was totally satisfied.
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December 2023 by Sandi Greene
When my husband and I went to Connect Hearing for the first time, we assumed we'd get a feeling for the people and place and then try another place, but we were pleasantly suprised. The office is small and cozy feeling. The receptionist, Patty was so nice and inviting. Then Kristin Dennis, Senior Hearing Care Professional, came out and introduce herself. She made me feel very comfortable and explained what she could do for me and my hearing loss. We spent the better part of an hour; she tested my hearing and explained about the the different hearing products. Well, eventually, much to our surprise we were so impressed with both Kristine and Connect Hearing that I got a pair of new style, great looking, rose gold hearing aids and they have been terrific. I sometimes I'm don't remember I'm wearing them.Thank you Kristin, Patty and Connect Hearing Lag.HillsSandi Greene
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December 2023 by Bill Alvarez
I've been going here for years and always experienced Professional and Reliable service. The last set of hearing aids I bought have been a game changer. They are water proof and powerful enough to accommodate my profound hearing loss. Highly recommended
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December 2023 by Bruce Skinner
Outstanding service by the Connect Hearing Specialist, Kristin Dennis and her team. All my concerns were addressed and questions answered during my appointment. I'm very happy with the devices I chose. I highly recommend Connect Hearing to anyone who is struggling with hearing loss.
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October 2023 by Kate M.
Strange, I cannot find the yelp page for the San Juan Capistrano location. I am giving a review to the location based on my experience at the San Juan connect hearing. I had a wonderful experience. Everyone I interacted with was professional and organized. I found the process to be very smooth with fast results. I recommend this location for anyone looking to have a hearing exam. Thank you for a quality exam and experience!
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October 2023 by Bob Winter
Very professional staff. Kristen is a pleasure to work with. She listens to your needs and makes you feel comfortable about wearing hearing aid. I have been wearing the for about two weeks now and got use to them and hardly feel them in my ears. I can hear my wife and I don't have to say what anymore LOL. Love watching TV much better now. Thank you!!!1
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September 2023 by Jonathan Moore
The service and response time was excellent. My only complaint is the fact that my hearing aids need to be repaired repeatedly after several years.
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July 2023 by Nelda Wong
I recently went to Connect Hearing for a hearing evaluation. I found Kristin very informative, caring and very pleasant. She explained the test results very clearly, and gave me solid advice regarding my insurance questions. Her office staff was excellent too. Would highly recommend.
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July 2023 by Patricia Fischer
Kristin was very professional and helpful. She spent a lot of time answering all my questions patiently. I am already enjoying using these aides, especially the enhanced ability to hear well in a variety of settings. I would wholeheartedly recommend Kristin and the phonak hearing aides.
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May 2023 by James Davis
Kristin Dennis was so knowledgeable and helpful. Patty was also very courteous. They made my experience such a pleasure. I’m very happy with the service and attention that I received and to being able to hear things a lot better!
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April 2023 by steve harley
After visiting 3 other hearing aid providers I discovered Connect Hearing in Laguna Hills. Kirstin was more informative and caring than the other providers and better yet, she found I had some insurance coverage when every else said I didn't. I couldn't be more pleased with my first hearing aids and Kristin.P.S. Patty also provided great service.
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February 2023 by Richard Fried
Like you I was looking for a new hearing aid audiologist. I had been wearing a pair of five year old battery driven hearing aid and was investigating new hearing aid technology. Again like you I read some of the reviews from various hearing aid audiologists and I became impressed with the reviews relative to Connect Hearing and especially the audiologist named Kristen Dennis. During my first session with Kristen I was given a thorough hearing test and thorough review of the results. Kristen in her professional manner explained the results in a layman's understandable language. All this was three years ago. Today I had my first review of my recent purchase of a new pair of Phonak Lumity rechargeable hearing aids. They're dynamite aids and Kristen was her dynamite professional audiologist self. Nuff said!! Call Patty, Kristen's assistant, and make an appointment.
