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October 2023 by Joshua Bazan
Not sure what I did, but I always get dirty looks and rude treatment from staff here. The front desk woman is super nice, so is the person that does the repairs. I get uncomfortable when I am at this location.
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June 2021 by S G.
More genius than Harry Potter! This company is great. Adam assisted me. My repair was minor but I suspect they can do pretty much anything regardless of how much there is to it. I broke my laptop cover / hinge. They had to order the part. They day they got it I took my computer in and they had it done in an hour! Again, more troublesome issues probably take longer. Adam (and a couple of other I'd spoken to on the phone) was so helpful, polite and profession. I wouldn't hesitate to use them again!
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February 2020 by Christy's Piano Instruction
Extremely competant service department. They can fix anything. They fix it right. Friendly staff and extremely knowledgeable. You should go in and see the specials they have. They had exclusive rights to an amazing Star Wars drone over the holidays. They had four different versions. I highly recommend this place to get your computer fixed where to buy a laptop. Great prices, great staff.
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December 2019 by Vlad S.
Excellent, just amazing service. I had an issue with keyboard on my older, but reliable Lenovo X1 Carbon laptop -- a few keys were loose and needed to be fixed. CompuDirect's team went on and beyond helping me to address this issue. They tried to replace problem keys first, but as this laptop's model had special types of keyboard not compatible with other generations of this laptop, they ordered a whole keyboard and replaced it perfectly on a short note. Now I have at least several years to go on my current laptop instead of buying a new one for some $1,300 of the same model. CompuDirect 3000 will be my go-to place for any future repairs on my hardware: working with such people and professionals is a real treat.
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March 2019 by J Merrill
Good work
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March 2019 by Christy
Extremely competant service department. They can fix anything. They fix it right. Friendly staff and extremely knowledgeable. You should go in and see the specials they have. They had exclusive rights to an amazing Star Wars drone over the holidays. They had four different versions. I highly recommend this place to get your computer fixed where to buy a laptop. Great prices, great staff.
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March 2019 by c d
Jason has saved my computer several times . Thank you man. Good computer prices. Maybe I’ll get a new one one day!
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May 2018 by Cassie D'Orazio
Jason has saved my computer several times . Thank you man. Good computer prices. Maybe I'll get a new one one day!
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September 2017 by Gabe P.
Stopped here on my way to Fry's to get a part that I didn't think they would carry, but I gave it a chance anyway. Well. I was surprised how big this place is inside and how much stuff they have and services they offer! They had the part but since it's an odd, rarely asked for thing - they didn't have a price for it. So the owner/Manager guy said - it's free. it would take us too long to set it up in the system and charge you for it! Well my friend, you lost some $3 but you got a customer for life!
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August 2017 by Kieta F.
Customer service cannot be beat! We took my computer in after dropping it and getting the blue screen of death. We were in despair and thought it was done for! We took it to CD3K and in about 10 minutes they told me it was a lose cable and returned it FIXED! No charge!!!! This company is beyond awesome. They were friendly, caring and fast. No run around or story about having to keep it or being too busy to help. This is the only place I will ever go. They also have great prices on new computers ( I checked in case mine could not be repaired) Hard to find honest helpful people today but this place is customer focused and fabulous!!!!!
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April 2017 by Paul Gadebusch
Generally sell in bulk but amazing how much time they will spend with an end user. They tend to be a little geeky so it helps if you know what you are looking for spec wise. Then see what they have that day. I have sent a dozen people over and they have all been pleased.
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October 2016 by Leslie Casey
Fantastic people. Upfront with prices and honest if worth fixing or not. Grateful for having my computer fixed. Thank You !!!
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October 2016 by Jeanne L.
I can't say enough good things about Jason Bordeaux at CompuDirect 3000!! His customer service skills are impeccable. He helped resolve our computer problem so quickly that we will forever be grateful!! He replied to his texts quickly and offered solutions. I would have given him 10 stars if it was possible!!!!
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August 2016 by Farhad Joan A.
My son's laptop lost some screws, so I called one place where they said there is damage to the back and it will cost almost $130.00 to fix it. The computer cost $350 and we have had it for three years going to the fourth year,so it was not worth it to pay $130 to repair it. I went to another computer place where they said it will cost $30 to diagnose, but I only needed some screws. I did not mind to pay $30 to fix it, but the repair cost was more than $30.00 because there was damage to the back. The gentleman was nice to tell me about CD3K, and I went there. The repair department was excellent where Mr.Dhaval Ray, the service technician, was very knowledgeable and he put five screws in my laptop. Most of the screws were same size, except the two on the front were slightly longer. I then asked how much i need to pay and he said that I don't need to pay a penny. I need to buy a Toshiba computer for my son and the price they have is 20% lower than other places. When they have a sale, Mr. Ray said he would email me in order to let me know. I was 100% satisfied with honesty and integrity of CD3K and Mr. Dhaval and I will definitely recommend to all friend and family members.
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March 2016 by Jazeel G.
CD3K is awesome! Good prices all across the board and the staff is very welcoming! The company has been in business for 20 years talk about a reputation!