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April 2024 by Sheryl R.
Went to backyards expressions, looking for patio furniture and found exactly what we wanted. Thanks to our sales person. Rob he helped us find the perfect set to match our backyard. Very knowledgeable and very helpful. Highly recommend this place.
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April 2024 by Ginger G.
We received top-notch service & support from Connie in our recent visit to Backyard Expressions in Laguna Hills. We had shopped various locations for new patio cushions and were impressed not only with the warm, family-centered approach, but by the value & timelines of our order. Thanks for making our visit so positive.
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April 2024 by Russ G.
Excellent service. Friendly, knowledgeable, and went the extra mile to find the prduct we were looking for. Highly recommend.
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April 2024 by Katie J.
Connie Sutorius at Backyard Expressions is amazing! She is friendly, smart and resourceful! Connie greeted us warmly and walked us through the showroom. She didn't pressure us at all. We weren't planning on purchasing furniture that day but with her expertise we found exactly what we needed. Connie educated us on the best outdoor furniture material to withstand the weather, made sure the dimensions of the sofa and tables would fit in our outdoor room, and listened to exactly what we wanted and when we would need it! She made sure we would receive our new outdoor furniture within 3 weeks in time for my husband's retirement party. And she delivered! We could not be happier with the beautiful furniture and the fantastic service we received! Five + stars!!!!
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April 2024 by Angela T.
Great products, great quality and Connie was amazing to work with. Positive energy, patient and attentive to understand what we were looking for and offered the best options for our needs.
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April 2024 by Kris H.
Great spot to buy any of your outdoor need! Helpful friendly staff!!! Fair prices for quality items! Go!
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January 2024 by Robert L.
My wife and I stopped in at backyard expressions to check out what they may have to offer for our new backyard. We were greeted by Sean who pretty much went through their entire inventory and all the options that had available. He help us compare the items and told us the pros and cons of each He even gave us some personal opinions on things that he liked and why. He spent a lot of time with us and we appreciated the details and clarity he offered. However, we did have one issue with the table we selected that we discovered after it was delivered. Wasn't a big deal but it was kind of a bummer. Sean continue to work with us to make it right and in the end things turned out better than we originally thought. If you're in the market for some top-end patio furniture, this is the place to go. I also really appreciate that it's family owned and I can't really remember when I receive such great customer service. Something that seems to be very rare in the world lately.
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November 2023 by Don Francis
Great customer service and sales support. Knowledgeable team, Rob and Tom are Amazing !
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November 2023 by Rosalyn R.
My husband and I had the pleasure of working with Connie in the Laguna Hills location and bought the perfect new outdoor dinning set for our new home. The materials of the table and chairs are superior and the in store service and delivery and set up were exceptional. I highly recommend this store for your outdoor furniture needs.
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August 2023 by Michelle W.
Very pleased with my new patio set from Backyard Expressions. Love that I could support a family owned business and get such a high level of service, with a vast selection of styles and price points. Tom was so great to work with, and when there was an issue with my chair selection not being in stock, he resolved the issue going above and beyond in communicated with me. I'm a happy customer getting my new furniture delivered within a week. Highly recommend you shop with these guys- they know how to earn your business! Support local small business!!!
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June 2023 by Jennifer M.
I cannot say enough good things about our experience with Backyard Expressions!!! Our salesperson Connie Sutorious went above & beyond to help us find our dream bbq. She helped us look at many different options & was extremely knowledgeable. We ended up purchasing a Mont Alpi bbq island & we couldn't be happier with our decision. She helped us every step of the way & put no pressure on us to purchase. She also made sure the delivery process went smoothly as we bought it for our home in AZ. We highly recommend Backyard Expressions & Connie Sutorious for all of your backyard needs.
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June 2023 by Lisette G.
Wow what a experience!We were in the market to redo our entire backyard and had the absolute pleasure of being helped by Tom!They truly care about your needs and not just upsell!! Highly recommend!
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April 2023 by Rachel M.
Went based on yelp reviews and I wasn't disappointed. Connie was excellent every step of the way. We have a small yard and we're working with some specific dimensions our landscape designer suggested. Connie was well versed on everything in the showroom and took time to also look at what could be ordered. She made sure we got exactly what we needed. She was informative, and extremely pleasant to work with. We ran into some unexpected delays with the project and Backyard Expressions graciously held our set while we worked through all of the set backs. When we were ready, Connie set up delivery for just a day or so later. The delivery team was timely and communicative. They wiped everything down and placed it where we requested. I wouldn't hesitate to use them again. If you go, ask for Connie!
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April 2023 by Heather U.
My husband and I had been talking about getting a custom kitchen in our backyard that would match our current look. We stepped into backyard expressions on a whim and boy were we surprised at all the amazing samples in their store. They really have something for everybody and the staff was incredibly knowledgeable and helpful. It didn't take us long to know this was the place we were going to order from. Tom came out to our house a few days later to measure, give design advise and have samples for us to choose from. 3 weeks later we had our outdoor kitchen. We love it. It turned out even better than we imagined. The design is beautiful and craftsmanship perfect. My husband and I have a motto when we do a project. We do it right or not at all. We don't look for the cheapest but the most knowledgeable and responsive. If you are looking for a backyard kitchen or anything yard related, you have to check out their store. Costco stuff is nice but does not compare to the quality you will get at this store.
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March 2023 by Ernie M.
We just had a gas insert with logs installed in our existing fireplace. It comes with a remote control as well. Cool stuff. Sean our sales rep, Mike the owner, the on-site installers all did a great job. We are very pleased with the outcome. And, we still get to enjoy it, with all of this cold rainy weather we're having, before the warm weather months kick in. Thanks B.E. team.