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February 2024 by Ladan S.
5 Stars in every aspect! We purchased a sofa from MSF after 3 months of searching for a comfortable and beautiful sofa all over Orange County and Los angles, literally going to every furniture showroom that there is. Heather (owner) was helpful, very detail oriented and very accommodating to our needs. She has a beautiful selection of sofas. Price is reasonable, lead time is relatively short, and furniture is made in LA. I would highly recommend this store.
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October 2023 by Ernesto
We worked with Heather ordering a custom piece of furniture. Heather was incredibly helpful and diligent. She even contacted the manufacturer with several questions that we had. Communication with her was outstanding. We definitely recommend Modern Furnishings!
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October 2023 by Cliff Marano
I cannot express how delighted we are with our experience shopping at Modern Furniture! From the moment we visited their website to the exceptional after-sales support we received, our journey with Modern Furniture has been nothing short of fantastic.One of the standout features of Modern Furniture is undoubtedly the exquisite range of stylish, high-quality furniture they offer. It's not every day that you come across a company that provides such a perfect blend of aesthetics and functionality, all at very fair prices. Whether you're looking to revamp your living room, update your bedroom, or spruce up your dining area, Modern Furniture has a piece to cater to every taste and requirement.What truly sets Modern Furniture apart, though, is their customer service. It's not an exaggeration to say that their customer service is second to none. When we encountered a manufacturing defect several months after making our purchase, we weren't sure what to expect in terms of resolution. However, John from Modern Furniture went above and beyond to address our concerns and ensure that we were completely satisfied. His professionalism, dedication, and prompt response left us deeply impressed.The after-sale support provided by Modern Furniture is top-notch and truly reflective of their commitment to customer satisfaction. They stand behind their products and are willing to go the extra mile to make things right. In today's world, where customer service can often be lacking, Modern Furniture's approach is a breath of fresh air.We can't thank Modern Furniture enough for turning what could have been a frustrating experience into a positive one. Our home now boasts beautiful, durable furniture that not only complements our decor but also stands the test of time. If you're in the market for furniture that combines style, quality, and affordability, we wholeheartedly recommend Modern Furniture. Their products and their team exemplify excellence, and we're grateful to have discovered them.
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August 2023 by Customer X.
Introduction I am disappointed with the uneven customer service I received from Modern Studio Furnishings. Also, my interactions with this merchant, which included placing an order online and downloading their recommended app for tracking my order, might have facilitated attempted credit card fraud. The Crux of the Matter After starting to place my order online, I decided to confirm the item was in stock and could be delivered by a certain date. Because the item was in my online shopping cart, Modern Studio Furnishings emailed me, encouraging me to complete the purchase. I called the merchant. An employee emailed me to confirm that the item was in stock and should be delivered by the intended date. The employee sent me a link to an invoice to complete my purchase. The bottom line on the invoice was hundreds of dollars more than the bottom line in my Modern Studio Furnishings online shopping cart. Not surprisingly, I completed my purchase using the merchant's online shopping cart. I received an order confirmation. I followed the merchant's instructions to download an app to track my order. Weeks passed without an update on my time-sensitive order. When I called the merchant, an employee chastised me for placing my order online instead of using the link to the invoice sent by the merchant. The employee added that the merchant's online division is distinctly different from the division she works in, so she would need a day or two to investigate. This Did Not End Well Four days later, I received an email from the merchant stating that the manufacturer had discontinued the item I purchased and that the merchant had credited my charge card. Later that same day, I received a fraud alert from my credit card company. Maybe it had nothing to do with this merchant or the tracking app that they encouraged me to use. Or, maybe it did. All in all, my experience with this merchant was disappointing.
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June 2023 by Michelle Ross
The guys were great! Friendly and helpful. Great experiece from soup to nuts!! Thanks!
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October 2022 by Larry C.
There was a specific mattress I wanted which I could not find in San Diego. Found Modern Studio on the internet and called and talked to the owner John. He was very knowledgeable on the type of mattress I wanted and he helped me pick out the one that was best for me. Even though I live a little north of San Diego John gave me free white glove delivery and set up. The mattress was delivered in the original time frame given to me and I am sleeping better already. I would highly recommend them for your bedding needs.
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November 2021 by Shawna M
I only had a five minute interaction via the telephone with a representative of their sales team. I was given their number and address as customer service for what I now know is a bogus company. Their representative was very professional and shared with me that I was not the only one that had called to inquire about missing merchandise. He also informed me that a bogus company had been using their information to scam people. He was very pleasant and very helpful and I am grateful for our brief phone call.
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October 2021 by Georgia L.
I love all the modern furnitures in this store. I really wish my husband would agree to invest in these high end furnitures. They're so unique and nice on the eye. Once in a while I just like to go in and dreamAnd everytime I go in Heather would always give me her best sales pitch . She gives you all the info you want to hear and very patient and nice. She doesn't try to push you at all.
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July 2021 by Dee M.
Modern Studio (and owners Heather and John) are amazing. We moved into a new home and found the perfect breakfast nook table there---which led to engaging them to resource our new desk, and to design and build our entryway credenza and additional storage cabinet in our office. Their work was consistently outstanding and the workmanship of their products is excellent. Their team is friendly, professional and take great pride in their work--and are anxious to please their customers as well. We highly recommend Modern Studio!!!! Even in a pandemic, we received quality care and service.
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May 2021 by Stevie Redstone
I can't say enough good things about these people. If you need AWESOME modern furniture (both design and quality) go see John at Modern Studio Furnishings. He bent over backwards to help us out, on a serious time crunch no less. Tremendous personal service and we're THRILLED with the product. Will be referring them to everyone I know.
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May 2021 by Stevie R.
If you need AWESOME modern furniture (both design and quality) go see John at Modern Studio Furnishings. He bent over backwards to help us out, on a serious time crunch no less. Tremendous personal service and we're THRILLED with the product. Will be referring them to everyone I know.
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October 2020 by Dena Alin
I hired David to help me assemble a pretty complicated storage shed (which took him a whole day) and some IKEA furniture. For both appointments, he was responsive and punctual. He is also a honest person who offered very reasonable price; professional in and really good at what he does. Highly recommended!
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June 2020 by Kelly J.
I found Modern Studio through the Moroni website. I worked with Heather via email for about a month while we nailed down exactly what we wanted and in what finishes. We kept her busy with a lot of pricing requests and questions. She was fantastic and super responsive throughout our entire exchange. We placed our order today and I'm so excited for the final product. Thank you Heather for the great service!!
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October 2019 by Milt B.
We were under construction of our home and went to them for a dining table that we liked with a custom slab of wood. We sat with their designer for an hour describing the possible options including size of table and metal base options. There were no decisions made on the length of table or base other than it would be shorter than their 108 inch slab. Their designer took notes during the meeting of possible options and stated to us that no work would be done until we gave him the exact specifications. We came back into the show room two weeks later to let them know the length we needed and he was not there but owner was and stated that they had already cut the slab. The slab was cut a foot short of what we needed for the space and was no longer meeting our requirements. They refused to return the $3k deposit as they stated it was non-refundable. If Modern Studios would have built the custom dining table to our specifications as they agreed, they would be entitled to the deposit. Unfortunately, they ruined the custom made table and we should not be held liable for their mistake (and the deposit agreement) as they can no longer deliver the custom made table to our requirements. The only reason to buy a custom table for $6k is to provide the dimensions you need. It is unethical to confiscate the deposit if you can no longer deliver the custom product. My recommendation to anyone buying custom furniture at Modern Studio is to not leave a deposit as that money is gone no matter if they deliver the custom product or not.
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October 2019 by Renée Jarquin
Great custom designs!
