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January 2024 by Terry K.
OK....here's the real story. I've read some really crazy negative reviews here. I was pretty surprised on a few. Complaining about water pressure, the size of the kitchen, the brush to clean sand off your feet, outdated furniture, mattress conditions, the front desk people, the gas bbqs. I am a new owner here, bought one week 2 years ago and recently purchased another week. My Wife and I are in complete paradise when we are here. The staff is always friendly and accommodating. The place is always clean and perfect for us. Plenty of room for our clothes and belongings. Kitchen is plenty big for cooking anything you want with all the necessary utensils. As for the BBQ grill that every unit has their own, we've been in 5 different units over the last 3 years and if the button doesn't light and you have to use the ligher they provide, it doesn't blow up in your face Some of these negative reviews are almost comical, but actually they're just flat out lies and just plain mean. If you don't like it V.P, Elena and whoever else is as angry at the world as you....go somewhere else please, more room for us happy, appreciative people.
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November 2023 by Getaway47105738020
Super friendly and helpful staff and in a perfect location. We loved that it was right on the beach, easy to walk down the steps to the sand, and sit on the benches and terrace to watch the sunset. It is in the heart of downtown with tons of restaraunts and art galleries to walk to.
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November 2023 by Joy LoveBeach
Love the location and private balcony with panoramic view❣️
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October 2023 by ricardo chaparro
Unbeatable locationThe units just need a bit of an upgrade to be on par with the locationRamiro the manager was above and beyond to assist us in pretty much everythingI will be
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March 2023 by Linda Marks
Als je het geluk hebt met een zeezichtkamer, is dit de meest fantastische plek die ik ooit gezien heb !!! Verder schoon en netjes, alles aanwezig, vriendelijk personeel, top !!!!!
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January 2023 by V. P.
The resort looks good on the outside; good structure and paints. The inside is like a cheap hotel. The building is ocean front but the room is shoddy. No kitchen table.The patio has the dining table which you cannot use on a rainy day. The kitchen is described as a full kitchen but very small and the breakfast counter can only accommodate one counter height chair. The sliding bedroom door cannot be opened completely. Very small bedroom and the flat screen TV in the bedroom was just nailed to the top of a corner cabinet. The bedroom drawers in the BR is only 3 inches thick while the rest of the drawers protrudes in the area that was supposed to be the dining room. The ocean view rooms are for owners only when reserving 13 months out. Two things that are positive- the 1BR suite has 2 bathrooms and they were both newly renovated. There is security parking. Our room was facing the street right in front of two gasoline stations. We checked out the next day and wasted our week of timeshare exchange. No drop box available as we checked out on New Years Eve. I believe were better empty rooms available but I was not offered to us since it would be better to rent it. We couldn't sleep from the street noise.
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January 2023 by vpd
The resort looks good on the outside; good structure and paints. The inside is like a cheap hotel. The building is ocean front but the room is shoddy. No kitchen table.The patio has the dining table which you cannot use on a rainy day. The kitchen is described as a full kitchen but very small and the breakfast counter can only accommodate one counter height chair. The sliding bedroom door cannot be opened completely. Very small bedroom and the flat screen TV in the bedroom was just nailed to the top of a corner cabinet. The bedroom drawers in the BR is only 3 inches thick while the rest of the drawers protrudes in the area that was supposed to be the dining room. The ocean view rooms are for owners only when reserving 13 months out. Two things that are positive- the 1BR suite has 2 bathrooms and they were both newly renovated. There is security parking. Our room was facing the street right in front of two gasoline stations. We checked out the next day and wasted our week of timeshare exchange. No drop box available as we checked out on New Years Eve. I believe were better empty rooms available but I was not offered to us since it would be better to rent it. We couldn't sleep from the street noise. The clothes cabinet are old and dated. The second floor facing the street is a mezzanine between the second and third elevator. So their is no elevator in our unit.
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November 2022 by Rhonda Nagatani
The atmosphere is worth a billion bucks. Very comfortable with awesome views.
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November 2022 by Alissa Bevzyuk
the jacuzzi stinks, cockroach found in room, stinky room overall poor quality i don’t wanna come back.
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November 2022 by Linda Hardy
We have been coming to Laguna Surf for 20 years, Romero and his staff are gracious and accommodating. I love the small condos, they have 1 bedroom with 2 bathrooms with a Murphy bed for overnight guests. Wether your room faces the ocean or street side the patios are big enough for BBQs with 4-6 people. Last but certainly not least there is underground parking with 1 reserved space for each unit. If you are not an owner at this timeshare you can call the front desk and rent a week for cheaper than nearby hotels.
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November 2022 by J. Housewright
Nice place. Outdated. Had No A/C. Thermostat was locked at 75. Maintenance told us A/C would freeze up if set any lower. Needed fans, had to leave the balcony door open then whole week we were there with fans running to cool the condo.
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November 2022 by Amado Carino
The individual units are small, a little cramped inside, but you don't need a huge space when you get a gorgeous view. You're so close to the water you can hear the sounds of the ocean. This is what Laguna Surf offers, right in the middle of Laguna Beach! All major restaurants are within walking distance. Although occupants/renters get their parking space, guests have to battle for street parking and you know how this goes especially on weekends.
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November 2022 by Kim Harper
This hotel is a gorgeous hotel right on the beach of Laguna Beach. It offers breathtaking views , great food , music , dining , drinks , rooms , and more . If you're looking to stay in a hotel in Laguna Beach , especially right on the beach , this hotel is worth checking out.
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November 2022 by NVNewport
Location is really good, on the ocean side of PCH just south of Main Beach. However, the property has not been maintained well, several items in the condo did not work (dishwasher; entry door; hair dryer, to name a few). Stairway to the beach was not useable (broken stairs - looked like the problem had been there for quite a long time). The layout of the condo was poor. When the murphy bed is down, there is less than 6" to the wall, so really hard to walk past it to get to the door or the kitchen. The oven door can only be opened if the refrigerator is also opened. The drainage from the patio / balcony has no diverter, it lands on the patio of the condo beneath.
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March 2022 by Elena B.
This hotel so stinky and old have cockroaches, and from desk people so rude. They ruined my vacation