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April 2024 by M S.
I've been getting my prescriptions filled here for at least 18 years. I go in the other day for my monthly prescription. I'm 2nd in line standing where I always do. NOBODY behind me. Pharmacist comes out yelling and asking if I got a text that my prescription is ready. Yes. FFS I've been getting texts every day for a week. He proceeds to yell at me to follow the whiteboard signs. WHAT? Literally waiting in line for a pickup like I always do. I don't need to be berated and treated like I'm 5 years old because some man is having a bad day. Maybe the pharmacist should try Lexapro? I'll give him my prescription. SETTLE DOWN bro.
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February 2024 by Pink L.
As a Lagina beach resident we need to put a stop to a pharmacist like Kha that does not care; is to have him removed, he is immature and unwilling to help us, please contact Cvs ceo and supervisors as we are all sick and tired of this treatment for our community
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February 2024 by Hamad AL Mosaylem
Welcoming and Excellent service as usual from Mr. Ahed, today’s visit received great help in the wound care and at the cashier from Mr. James. Not to forget mentioning Mr. Hazem from the pharmacy who made sure to have answers to my questions from the pharmacist as well as helping for the medication pick.Best CVS I have been till now and they are well deserved to put the time for this review.Thank you all.
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January 2024 by Joe Youssef
Worst customer service everThey close earlier than the hours posted online and on the doorWon’t come back
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January 2024 by Nashwa Aboyoussef
They close before 10 pm even they are not supposed toVery unprofessional
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November 2023 by Jessica O.
The pharmacist, Kha N., is extremely rude : takes a terrible tone, gives attitude, talks over me, and even takes calls in the middle of consultations so he doesnt have to answer questions aka do his job. Furthermore, he does not follow-up when asked to contact providers, insisting it has been done even though the doctor says it has not. I let it slide until it became a pattern. They need a pharmacy manager with a better personality as we are PATIENTS. Hopefully they fire him and replace him because the rest of the staff is nice! He is too emotionally immature and stubborn to do this job efficiently and with professionalism.
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August 2023 by Michael Schindler
I've loved this pharmacy and the employees that work there, for decades. But they've been shaving back their hours increasingly, from 10 to 9, on weeknights, and they're only open until 5 or 6 on the weekends. And now, even on weeknights they're only open till 8 - which is just making it too impractical and inconvenient for me to use them.
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July 2023 by Kellie Diaz
I can find here everything, and I can find nothing. Not sure when is the better days.
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June 2023 by April P.
I had to come to this pharmacy to pick up my husband's prescription. When I went to the pharmacy area, I was distracted by the La Roche Posay display. I had been looking for an item from them, and it's sold out everywhere. As I was looking, a young woman who worked there came up to me and asked if I needed help. I asked her for the item I was looking for....and it was sold out. She apologized and offered me a comparable product. I was really happy that she offered me something similar. I didn't even know a comparable item existed. I then went to wait in line to get my husband's prescription. As I was waiting, the woman approached me with the original item I had been looking for that was out of stock. She said she had gone in the back and opened a shipment that had just come in. The item I was looking for was in the shipment!!! I was so happy I almost hugged her. This woman had gone out of her way to make me happy. She made my day. She really did and I told her so. I then was helped at the pharmacy. They were very nice, polite and efficient. I got all my items and went home happy. I normally go to the CVS Cypress, near where I live. I love them there too. But, I had to get a prescription at this other location. They really have great customer service as a priority at CVS.
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May 2023 by Gregory G.
Very rude customer service at the front desk. When I needed help finding something, the lady at the front counter made rude remarks.
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May 2023 by Nora Garcia
My husband picked up a prescription then went out of town. When he arrived at his destination the prescription did not include the reconstitution solution. Kha assured me that we can pick up the solution when we're back in Laguna. Until then we have no medication. Pharmacies that make mistakes r dangerous & can cost someone's life. Be sure to check what ur given f/this pharmacy.
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April 2023 by Jewels Brettin
Everyone is always so accommodating n patient. It’s a great store !
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March 2023 by Jordan S
Good CVS but it smells like cat liter ? if you agree like this bc I can’t be the only one……… meow.
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February 2023 by Ramelle Sholl
I shop at this CVS regularly. Always friendly, helpful and go out of their way to help.The store is always clean and organized.
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February 2023 by Stephanie B.
Truly a community store. I have been coming here for over 20 years. The staff knows the kids in the community and families and have their best interest in mind. They are helpful, kind and usually have what I need. It's been a lifesaver for those last minute supply needs for kids' school projects etc when other places are far or closed!