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June 2024 by Laura Blanpied
Couldn’t find the store at all. None of the locals knew about it. I called the number & no one picked up; no recording either. Do not recommend this place IF you can find it.
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May 2024 by Chris Hall
Visiting Luke is like being with a master cobbler. He does things his way- you must call first and you should not be in a rush. He is very precise and knows his stuff and you will learn a ton about your walk and feet. If you want to fly in and out, find another store. If you want to experience someone with passion for their craft go see Luke. I wish my shoes would wear faster so I can go back. ?.
Other notes, his hours really are 3am to about 10:30. He does amazing work at a great price. You. Must. Call. In. Advance.
Thank you Luke!
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February 2024 by Nathan M.
Perhaps be at the store when you posted hours are? Idk maybe that's foolish of me my bad. Why should I expect that. It's almost like we live in the age of technology and you can find better ways to keep your hours updated. Idk tho crazy concept
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August 2023 by Kimiko H.
Came at 11am on a Saturday when the store says it's supposed to open at 10am. Based on other reviews it seems like this is a common occurrence. I wish I didn't drive out 40 mins hoping they were wrong
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July 2023 by T R.
it's a saturday afternoon at 3pm. i walk up & the lights are off & the door is locked. another vendor in the plaza let me know that the man who runs the shop frequently leaves early & unannounced. i tried calling the number posted & it just rang and rang. such an inconvenience to travel into laguna to have the one place i'm trying to get to be closed. i'm disappointed. to the owner (if you even read these), do not have posted hours if you cannot maintain them. you are inconveniencing multiple people by your inconsistency. probably going to drive the extra hour to another location rather than trying to come back. such a let down.
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July 2023 by Ethan H.
I have been going to Luke for many years for all of my Birkenstock needs. From new sandals to reconditioning old ones he does it all. I highly recommend his service.
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July 2023 by Joseph R.
Store closed during open hours. Does not answer the phone after multiple days of trying.
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June 2023 by Pho R.
They dont answer phone calls. I drove 70 miles because they say their open until 9pm. I arrived at 6pm and the store was closed. Unbelievable.
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January 2022 by Dino Crifasi
Read before visiting store!!You have to make an appointment to see Luke. He arrives early and leaves early. But, it is well worth it!! His shop is the only place you can get expert advise and expert work/repairs. His character is different but, don't let that get in the way of the best service for Birkenstocks anywhere. I've been using him for 10 years and will continue to use him until he retires.
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December 2021 by Alvaro Ruiz
A good shoe but not so good for the professional kitchen. Also, guy on the phone is not so professional. Be careful!
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August 2021 by Anita A.
After spending about 30 minutes being fitted for my long overdue, new Birkenstocks I am walking away feeling like a new person! Luke is a rare breed, taking his craft very seriously. I have always understood the importance of good shoes and walked away learning even more about this important lesson! I Just want to say how much I appreciate Luke and the work he offers out of his 49 year old shop in Laguna Beach
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August 2021 by Fred Arnow
All I can say is that it’s an experience. Luke is different and interesting. Wish we had videoed him. I’ll be back.
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March 2021 by Stephen Marting
This Place is horrible and Luke is Rude to anyone.
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January 2021 by Jackinbarmitch LanMcMartac
This isn’t a Birkenstock store, it’s some weird pretentious showroom that closes at 10AM (yes 10AM in the morning).Basically, you call to make an appointment weeks in advance so some old man can give you a lesson on podiatry and sell you a pair of Birkenstock’s custom shapes to your feet.If I wanted such a hoity toity experience I probably wouldn’t buy a pair of Birkenstock’s ?.
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December 2020 by John Temoyan
Luke is a treasure. I went this morning as I have been having some foot issues and proceeded to receive the most amazing fitting and education about the human foot! Without me telling him, he was able to describe to me much of what my challenges are and what is causing them. Luke also gave me some terrific insight into what shoes I should be looking for and volunteered to review all of my existing shoes with me by simply bringing them in. Luke is only open early in the mornings so please call first to ensure that he is there. Early morning in Laguna is fabulous as it is relatively quiet and the parking is wide open! Do yourself a favor and call Luke!
