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June 2024 by Mary Anne
We have stayed here twice, and have had a great experience each time. This most recent trip, Patrick made all of the difference. Although they could use a little extra cleaning help, overall the service was excellent, and the employees were all friendly. The pool was also heated while we were there, and the continental breakfast was nice. Crescent Bay Beach across the street, the nearby convenient trolley stop to get into town, and the Stop-and-Go mart all made staying just outside of the main area of town worth it. It was pure bliss, and really -- I can't say enough about Patrick, and how inclusive he is of everyone. If you don't mind a little imperfection and quirkiness, you'll love this place. I want to say it is that sweet spot between hotel and charming motel, and I really appreciate the ways they try to be green.
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May 2024 by sandeep punjabi
Very nice and tastefully made hotel. Location is very nice.
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May 2024 by Shannon Ardrey
IF YOU ARE A VENDOR, do not do business with this hotel!! Or Oceanic Enterprises, they have hotels all over California so if they call you for any kind of job, DO NOT TAKE THIS JOB! We did pool service at this location for almost a year. At first they paid, but it was always 40 days late. Then it started to become an issue where we weren't getting paid at all. They "cancelled service" without even telling us! We had to find out from the front desk person when we showed up in person trying to collect 2 months of invoices they hadn't paid for totaling over $1,600. When trying to contact the manager of the location, Larry Vazquez, he had blocked all of our phone numbers & emails. Wow, how professional of a business who KNOWS they owe money but instead blocks you so they don't have to pay. We could care less about them cancelling, we were actually relieved because we were sick of begging for our money, but we did want to be paid for the work & parts that had already been done! That's money out of our pocket & time out of our life we can't get back. When you try to contact the corporate office, the emails bounce back, the numbers are all automated, there's no voicemail option so it's impossible to get a hold of anyone. Terrible management & terrible business practices. Oceanic Enterprises & Art Hotel are an absolute fraud & scam & they should be out of business.
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May 2024 by Khalid Avalos
Patrick was hospitable, friendly and especially patient with me. He kept a smile throughout my arrival at the front desk. First person to make me smile today.Safety: Safe place
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April 2024 by Nadezhda
The hotel is very nice and pleasant, it feels like everything was done with love . Thank you, we were pleased to be in this place ❤️
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April 2024 by Julez Maldonado
I would love to come back here honestly just to see Patrick he was so kind and was so genuine and just went above and beyond even remembering my name location is very walkable, and living room was overall very clean and the parking was not crowded at all I would stay here again only if I was promised, Patrick would be there he made the hotel go from two stars to 10 starsNearby activities: The beach nearby was very nice and not overcrowded, but not completely empty. I enjoyed it thoroughly.Safety: Honestly, I have never felt truly safe at night in a hotel but at this hotel, I did all because of the front desk person. Patrick I felt that he genuinely cared.Walkability: Was very walkable and the free trolley although I didn’t use it seemed like a very good optionFood & drinks: The breakfast in the morning was good nothing super fancy just a very late breakfast can be very awkward because it’s right next to the front desk
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March 2024 by Boosted Painter
This hotel was amazing. I took my family out here for my daughter’s birthday and Patrick was an absolute blessing. He made sure my family was taken care of and happy. He went out of his way to make us feel special. If I could give a 10 star rating I would . Thank you Patrick for making us feel at home! We will be back
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March 2024 by Ashley Romero
The highlight was definitely the service! Patrick helped us check in, gave us wonderful recommendations, and was all around amazing! Would come back just because of him.The gorgeous beach is just across the street, amazing amazing location. AND there's a little mini Mart right next door that's open late in case you need snacks or anything later.The only down fall is the rooms are not very clean. You have clean bedding and the main hard surfaces have been wiped down, but the walls, floors, shower, crevices, and baseboards are very very very ick. My families room was completely out of any form of soap or shampoo also.The rooms have been updated nicely, and we love love Patrick.But please hire more people for cleaning and/or they need some thorough training.
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March 2024 by Patti E
Patrick was lovely during our check-in. The room was nice, but looked larger and newer in the photos. All dispensers for shampoo, soap, etc were empty and the Houskeeper provided us with just 2 bars of soap. The restroom door in our friends room would not close. Pool was supposed to be heated but it wasn't when we were there. If these are non issues, this is good for folks on a budget . However, this is a safe location, close to crescent beach and the free trolly stop which add to the plus side for this review
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January 2024 by cherrie zumpf
The rooms were amazing.Staff very helpful.Parking was free and underground.Price was perfect.
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December 2023 by nickiz1
Very nice placeNearby activities: You could spend a month just window shopping on one side of the road . Cool lill townWalkability: Few blocks and your at the beach
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November 2023 by Nesrin T.
Looks like they did some renovations because the rooms looked great especially the showers! We absolutely loved our stay! From the outside it does look slightly on the older side but the rooms were a pleasant surprise! Even better this hotel is right across the gorgeous crescent bay beach just minutes away! This is the absolute perfect family and budget friendly stay in Laguna beach!! I would highly recommend this to any family on a Budget that really wants to enjoy exploring the beaches and not too picky about the hotel stay!
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November 2023 by Susan Wilson
I have to say I was a little leary about this place after diving into some reviews, but we were thoroughly impressed with everything. The staff, the room, the location. We had a key hole view of the ocean from our balcony and could walk straight to the beach within 5 minutes. Definitely recommend it and will use it again.Rooms: Nicely updated and very clean.
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November 2023 by M. Sugay
Rooms were disappointing but convenient location n dog friendly. The agents were very accommodating, all 3.we have dealt with. Parking was free but it was trashy down there, sad to say we are not coming
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September 2023 by Blake Evans
Location really can’t be beat. Maybe a quarter mile from the beach and the best restaurants around. Can’t recommend enough for the price either. Great rooms too!
