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October 2023 by Mark Sithi
I applied for a passport with an appointment. I waited 15 minutes in line to sign in for my appointment. Someone else showed up 5 minutes before my appointment and they prioritized them ahead of me. I ended up waiting 30 extra minutes. I had all my paperwork filled out and the person in front of me had nothing. Totally unfair my family had to wait.
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October 2023 by Fred Average
0.0They say whatever they want to say, they don’t even go and look for lost mail , items, etc. happen more than once, they put the wrong mail in the wrong P.O. Boxes as well as home delivery , they could’ve cared less about helping anyone.It’s as bad as that scene in a Seinfeld episode at the post office.
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September 2023 by Nathan Lee
Horrible service. Would not recommend going to this post office. The people working here are very inconsiderate and do not care about the customers.
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June 2023 by Joann Berte
I’ve come to this post office regularly in the past 8 months. The staff is friendly, patient, knowledgeable, and extremely helpful in determining the best solution to my mail and shipping questions. This is my “go to” place.
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February 2023 by Brett Chowaniec
I’ve had a box here for years and never had a problem. Lines can sometimes be slow but it’s because the personnel are giving there individual attention to who is at the counter.
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January 2023 by Karel Baloun
The staff at this post office is fantastic!
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October 2022 by SC
Great customer service with professional advice for the better rate and documentation to fill up prior sending.Thank you Navdeep for your service!
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June 2022 by Lois O.
I drive to Moraga rather than endure the rude attitude of one of the workers there. She's absolutely awful!
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May 2022 by Nicholas Callow
Worst post office EVER.Starts w/ the staff that looks like actors straight out of a depression medication advertisement1) constant line out the door2) single teller windows open for 30 people in line3) miserable employees (there was a time when people actually liked going to the post office)What are our taxes subsidizing exactly? I am constantly getting neighbors mail, so they are now screwing that up too. What was once a respectable profession has become a joke - the Lafayette post office is the perfect example of this.
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February 2022 by Nathan Huang
Not sure where the bad reviews came from. But again, I have the BEST experience here. Show was super nice and was willing to explain different types of shipping and changed mine to a cheaper one. This USPS is truly a role model for other USPS to look up to.
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February 2022 by Adriana Ruiz
Bad service i was felling disappointing especially the lady her name is Sammy.???
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January 2022 by Yannick S
The asian lady who helped me was super friendly! I'm a foreign student so I'm not familiar with the policy of shipping stuff internationally. But she was so patient and even suggested me to adopt cheaper option when I chose the much more expensive one. Another Indian lady was also very nice too!I usually feel nervous going to USPS because there's one time I only sent a bday card but incorrectly chose the priority shipping which eventually costed me almost $40.... Anyway, so far the best experience I'v'e ever had in the U.S.! Simply made my day!
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November 2021 by Luke Hawkins
the ladies there were super nice. they gave me the rundown on how to drop off prepaid packages, get a receipt, etc. best possible experience!! :)
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October 2021 by Rachel Davis
If I could give them 0 stars I would. So unhelpful. I equate this experience to the DMV. They get paid to do the bare minimum and that’s exactly the service you receive.
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September 2021 by Jessica Lam
Been to many different post offices in the Bay Area, this location has the most unhelpful and unfriendly staff. Be aware
