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8:30AM - 6:30PM
3527 Mount Diablo Blvd, Lafayette
Mailbox Centers
“Had to come in for a live scan. Two employees, Everett and Neil (if I remember their names correctly) were super helpful through the whole process! Would definitely recommend coming here if needing anything, great employees!”
“I recently visited the UPS Store for shipping and scanning services, and I couldn't be more pleased with the experience. Avril and Jason were the staff members who assisted me, and they were both incredibly helpful and knowledgeable. Despite the store being quite busy, Avril efficiently completed my large order without compromising on quality. I requested a large number of pages to be scanned and sent to my email, and it was done so quickly and accurately.
The shipping process was smooth and hassle-free. Avril and Jason handled everything with ease and a smile. The store was well-organized, and it was clear that customer satisfaction is a top priority here.
If you need professional scanning or shipping services, I highly recommend this UPS Store. Avril and Jason's excellent service and efficiency make them a standout choice!”
“This would be the type of place I would stop by just to say hi. I absolutely loved the customer service. Ravi is very kind and always with a big smile. He is more than willing to help. Natalie is also very nice. She helped me rent my uhaul and was very professional. It's definitely worth using this place as your go-to shipping annex.”
“I have been coming here for years and everyone who has helped has always been super friendly. A few weeks ago though, Nick truly went above and beyond. I showed up with a dozen packages right when they were about to close. The register and lights were already off and he was walking out the door. He offered to stay, but once I told him how many packages I had and that I still needed to handwrite the addresses, he thought of a solution where he could lock up and close the interior gate, but have me leave my packages in the PO box lobby and the shut the lobby door when I was done. I'm pretty sure USPS, Fedex, and UPS wouldn't have been able to provide a win/win solution like that. I'm so glad to have this service in the neighborhood!”
8:30AM - 6:30PM
6680 Alhambra Ave, Martinez
Mailbox Centers
“I am so incredibly grateful to all the people who work at this particular store. I have had a lot of problems with my knees while waiting for knee replacements and have been unable to come into the store and bring my Amazon returns! They have been kind enough to come out to my car, retrieve the boxes/packages, carry them in, return everything and bring me out the receipt. They have done all this with a smile, so kind and thoughtful and so patient. For someone who needs a little extra help it is so nice to be able to count on them. This is why this store is such a success. I will never go anywhere else. Thank you, thank you.”
7AM - 11:45PM
4424 Treat Blvd, Concord
Mailbox Centers
“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”
8:30AM - 5PM
2950 Buskirk Ave #300, Walnut Creek
Mailbox Centers
“Intelligent Office is an amazing option for all business types. The Management (Sierra Van Derkamp) is very hands on. The offices are beautiful, conference rooms ideal and the public areas (lobby, restrooms & coffee area) immaculate. Free parking is a definite perk. This is a perfect alternative to a home office!! We just had our holiday party there and everyone loved the location and ambiance!”
“They are always so helpful when I come to this location. Lacey is always in a good mood and makes this my UPS to come to even though it’s out of my way.
Keep up the great work!”
“GO HERE. NOT OFFICE MAX OR UPS. They have what nobody else in Alameda has-- excellent shipping materials. They will pack up any object you need to ship right there at the counter. They have packing peanuts, bubble wrap and boxes of any size, and you will save a ton of money buying mailing materials here.
Actually, neither OfficeMax nor UPS even had the size box I needed. It was just a small box for mailing a tablet.
UPS tried to sell me this expensive mailer for laptops, whereas Mail Boxes Plus just packed it up with their materials, very neatly and securely-- for way less! Go to Mail Boxes Plus to box your items, and you can mail it right there. I had a QR Code to use at the post office, but the supplies the post office has are limited and way more expensive, so I would go here first.”
“They are very friendly and efficient here. Even when it gets a little crowded, they move things along quite well. And they do this with a smile and a friendly manner. They also know their business very well.”
8:30AM - 6:30PM
4425 Treat Blvd, Concord
Mailbox Centers
“Friendly and knowledgeable service is what I expect and it’s above and beyond from the people at this location. Quick and efficient with personal warmth. I will tell others and continue to ship from this store.”
“Had what was a complex printing task that included transfer from my phone with inclusion of already printed documents. I was beyond exhausted and had already tried another UPS store where the attendant was very nice but unable to accomplish the task.
Liam, with his warm and friendly manner, told me, "No problem," and then proceeded to accomplish exactly what I needed which completely uplifted my day.
Many, many thanks, Liam!”
8AM - 6:30PM
1480 Moraga Rd Suite C, Moraga
Mailbox Centers
“Came here on a Sunday morning with two large glass-framed precious paintings. We're talking 3 & 4ft sheets of glass. Packing and shipping service, one out to Oklahoma, the other out to New York. Elijah was kind, patient, and genuine, and put my skepticism of them arriving safely, to rest. He explained how they would be packed, and that one required them to custom fit a box because of its measurements. They arrived so well packed it would have taken real effort to damage them. I was so impressed and grateful that that kind of care was given to these. I couldn't possibly be happier. Thank you Moraga UPS and special shout out to Eli (who should be given a raise for his added value to the shop). Thank you.”
8:30AM - 6:30PM
52 Golf Club Rd, Pleasant Hill
Mailbox Centers
“Customer service. I was immediately acknowledged when I entered the store. Never has that happened in all the many UPS stores I've been to. Service was friendly, easy, and swift.”
“Walked in for a drop in livescan for the DMV and my school. Service was really quick and staff was friendly and courteous. Pricing is lower than most places around, charging $30 for each livescan (not including the $32/49 DoJ fee). Great option for the price, and will definitely be coming back in the future for any licescanning. (They charge $3 for credit cards, so bring cash or debit)”
“Amazing experience at this store! My daughter needed passport photos, a notary, and copies and it was a perfect one stop shop! They even let me email an additional doc to her on the spot when needed!!! I am grateful for their kindness and incredible customer service!”
“Greetings from Mountain Valley ConsultantsHakim is the Robinhood of The Community! He shares the 54 ways to Legally Deduct on Taxes.Clients appreciate the family environment yet professional business practices”
“I am partially blind. I needed help making copies . A young man named Christian was exceptionally kind & went above and beyond to make sure I was totally taken care of to my satisfaction.
He was such a God given blessing I can see why his name is CHRISTIAN! Blessings to you!”
9:30AM - 5:30PM
649 Main St Ste 102, Martinez
Mailbox Centers
“I love the efficiency of this DHL outlet. After researching several locations wherein I could trust my family's precious documents to send out overseas, THIS place consistently answered the phones for questions BY the owner himself AND it felt safe that he has had an ongoing relationship with DHL for 20+ years! Other DHL outlets closer to where I live never answered their phones or had questionable dependability. In the middle of a busy work day, it was worth it driving the extra few miles.”
“Love this place! Incredible staff and thoughtful and caring service. I only come here from now on - for best rates, best overall service, and great interaction. We always leave with a smile on our faces, and feel that this is how businesses should be run! The owner is personable, and we are 150% satisfied with this mailing experience, and will definitely be back!”
8:30AM - 6:30PM
2601 Blanding Ave C, Alameda
Mailbox Centers
“I can't thank Jay enough for his exceptional customer service today. Despite the inconvenience of driving all the way from SF only to find the store closed, Jay went above and beyond to accommodate me. He promptly opened the store and assisted me with my needs, demonstrating genuine care and professionalism. His dedication to ensuring customer satisfaction truly made my day. I highly recommend this store, not only for its quality products but also for the outstanding service provided by Jay. Thank you again for your kindness and assistance!
Zia?”
“I come by this UPS store every time I’m in town for work to ship out unused materials. Since new ownership took over, what used to be a typical 3-star experience has turned into a solid 5-star one. The place runs like a well-oiled machine now. The associates are super friendly, knowledgeable, and always willing to help. Whether I’m shipping packages or just grabbing some supplies, I know I’m in good hands now. Highly recommend!!!”
“Always great customer service. The people that work there are sweet and friendly. Sometimes I’ll be next to a different UPS location and will still take time to go here just because of how people are. Thank you guys! <3 Keep up the good work!”
“Four stars for being gracious. Minus one star for the name Postal Plus because they do not take postal packages. Color me surprised. I will think of them as Minus Postal.”
“Thank you again ! At this location you have always been amazing and helpful to me ! Today once again Megan was above and beyond incredibly helpful, patient and so professional, she completed my list of needs and made it such a pleasure to once again depend on you .Highly Recommend!! Cindy”
“I have used this location for many years, Karen the Manager is always so pleasant and helpful that I thought for years she was the owner, she has the attitude of as this was her own business.Today I had another awesome experience, I went in for making copies, being a little not familiar with the machines , I asked Micha for help and this young man just was another amazing great attitude ,Sincere , genuine hard working member of this location , my project was walked through step by step and I was out of there .Thank you much Micha”
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“I hate shipping DHL items, it’s never convenient. Well I might be taking that back if all shipping experiences are as lovely as going to the Lafayette Pack and Ship!! I had a label and a package and assumed I’d need to buy packing tape and probably even be charged for the scissors used to trim down the label like other stores. Not so! Very pleasant experience with this shop, and appreciated the detailed explanation from the gentleman who helped me with my DHL return. Great experience!”