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February 2024 by Brook Mancinelli
Dr. Fleming, and her entire staff, always have a patient's best interest in mind. Excellent care coupled with excellent advice.
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February 2024 by Larry Sydora
Excellent Dr. Fleming! Excellent staff!
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February 2024 by Alison Becker
I came to Dr. Fleming for help with my dry eye conditions (MGD) and her help has been amazing. Before I found her I had tried many things, Restasis, punctal plugs, Lipaflow, autologous serum. Some worked for a while, but my eyes were getting unbearable and I was looking for a better long-term answer.After a thorough exam, Dr. Fleming recommended a combination of IPL and RF treatments. She is very knowledgeable, and clearly explains how each treatment works. After my first round of treatments, I started to get some relief, and my eyes have continued to improve. I will continue with the treatments as she advises for maintenance.It may take awhile but it is important to stick with it. The comfort of my eyes has been a game changer for me. The improvement has really been amazing. My eyes feel great now thanks to Dr. Fleming!
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February 2024 by Ariel Rosso
I cannot recommend Luminance Vision enough! As a lifelong glasses wearer, having a trusted doctor and optician is invaluable to me. I've been a loyal customer of Luminance since I moved back to the Bay Area in 2018.From my first appointment I felt cared for and welcomed like a friend. I knew this was my place. I love coming in and exploring all the new glasses they have, and over time, I've brought my glasses-wearing mom, sister, aunt, and friends along with me.Dr. Fleming is amazing—knowledgeable, proactive, thorough, and caring. She makes me feel confident and cared for with my many questions and with all of the latest eye tests and imaging they do and provide.Star is truly the best; she understands my style, and I highly value and trust her opinions and taste. She has assisted me with all my frames, even tracking down discontinued colors and handling super-specific (hopefully not annoying?) requests.I am picky about my frames—not only are glasses important medical devices to me, where quality and comfort are #1, but they are also fashion and a form of self-expression. I enjoy exploring and keeping up with new emerging eyewear designers and small handcrafted brands and at Luminance, they curate and carry so many beautiful and unique glasses and some of my favorite brands.TLDR & to summarize this love letter to Luminance and everyone there: If you're reading reviews, trying to make the careful decision of where to get glasses or find a new doctor—make an appointment. You won't regret it✨
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February 2024 by Tet Salva
Love, love, love this Luminance! I'm absolutely thrilled with my experience at this optometrist's office! It's a woman-owned practice, and it really shows in the attention they give to the unique aspects of women's eye care.They go beyond just vision correction, offering comprehensive care that includes treatments for concerns like crow's feet and under-eye care. The selection of eyewear here is exceptional - each piece is distinctive and of superior quality. The office itself has a really cool vibe which sets it apart from the typical eye doctor's office.Finding an optometrist who is not only highly skilled but also understands how to make the whole eyewear and eye care process enjoyable is such a win!
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February 2024 by Nagi Lee
The staff didn't listen attentively to patients and failed to explain things clearly and responsibly. However, Dr. Fleming was exceptional. Her examination was thorough, and she provided clear, helpful information and explanations. If I return to this optometry clinic, it will be because of Dr. Fleming.I was required to pay a $98 fee before seeing the doctor, a detail that wasn't mentioned when making the appointment. While I don't mind paying, I was curious about why it wasn't mentioned and asked the staff. When I inquired, a staff member casually replied, 'It's written in the paper.' This seemed irresponsible. Who checks every digital detail before a routine eye exam?Additionally, when the staff was set to examine my old glasses, I explained that they were irrelevant as I had come in due to losing my recent glasses. Yet, the only response I got was, 'We have to examine them.' This left me extremely perplexed. The glasses were over five years old, making the lens check seem utterly pointless. The staff member wasn’t listening or explaining, continuing to show a significant lack of responsibility.
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December 2023 by Catha Groot
Absolutely awesome experience here, I’d give more than 5* if possible. Dr. Fleming is knowledgeable, effective, kind and up to date on the latest technologies and treatments. Huge progress made here after seeing a number of other doctors in the Bay Area. So grateful for Luminance!
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December 2023 by Suzanne Murphy
Love Luminance Vision staff, frame selection, location and the glasses I purchased. Highly recommend!
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November 2023 by Mehwish Khan
I had the pleasure of seeing Dr. Mei Fleming for my eye exam. Hands down the best eye exam I have ever had. Dr. Mei is very thorough with her exam and goes over images and measurements that are taken during the appointment in great details. I highly recommend her and her office. You won't be disappointed.
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October 2023 by Ashley C.
these people are the best. if you live in the east bay, you should consider getting your glasses here. whoever curates the frame selection at this place has excellent taste. the service is also second to none. the people are friendly but also very competent.
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October 2023 by Winnie Davis
Luminance has the best selections of eyewear, Dr Fleming and Star and the staff there are very knowledgeable, always so attentive and helpful. The store is beautiful and trendy. I’ve always had good experiences there.
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October 2023 by Juli Johnson
I loved my visit with Dr. Fleming! The office is beautiful and there are so many glasses there that you don't see anywhere else. The office staff are friendly and helpful. Dr. Fleming is wonderful! She really is an expert in what she does. I was there for my dry eyes. She did a very thorough exam and explained everything so well. She even did a video of my eyes and showed me what is going on with my dry eyes and how she can help me. I will be returning for treatment!
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September 2023 by dana dowell
Absolutely the BEST experience ever! Dr Fleming treats my whole family with such great care and professionalism! The staff is also incredible and friendly. The assortment of beautiful glasses is superior to any place I’ve been. My whole family loves their experience at Luminance!
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September 2023 by Elaine Chan
Dr Fleming and her team are amazing. I learned so much more about my vision from Dr Fleming. She was thorough and clear in her explanations. Her team efficiently helped me place my order and the fitting session was the most thorough I’ve had. A great experience all around.
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June 2023 by Pam S.
AMAZING EXPERIENCE! Star is so professional and so thoughtful and thorough! I've never had that good of a Eye Dr visit. Dr. Amy was great. I highly recommend them.
