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April 2024 by Robert F.
DESTROYED OUR CAR ENGINE. Destroyed our engine, took full responsibility for it, then offer $1,100 for a repair that, in the district managers words, "will cost upwards of 3, 6,7,8 thousand dollars. But that's ok because"that's all we're able to offer"
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February 2024 by Katie Keil
Quick, easy, professional and friendly staff.
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February 2024 by E R.
Wish they had (-) stars on Yelp! All, 4 individuals on the day I went it had clearly no mechanical skills, my sisters car has a under car cover to minimize sound. They removed the front cover but left the second cover under the oil drain plug so it filled the under cover shield with 6 quarts of dirty used oil. She can no longer park in a driveway or garage without leaking oil from the foam sound proofing under body cover. I would say you get what you pay for but this was close to the dealership price, I went because it was in Lafayette close to home.
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February 2024 by Henry Fabian
Very fast and friendly.
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February 2024 by Katie Fulton
Great customer service, and really quick service
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January 2024 by Mike Rippey
John was excellent. Give him a bonus
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January 2024 by hdtag31
fast and nice crew
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November 2023 by K A Spaulding
This is our second visit to the Lafayette, CA location. John & Team are absolutely amazing. Kind, Efficient, Professional & Super!! Thank you very much for wonderful service and excellent customer interface.Happy Holidays from Kim & Family:)
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November 2023 by Karen Lew
Very quick! Thank you for providing a promo discount also. Will come back again!Service: Oil change
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November 2023 by Beau B.
John was excellent. Really impressed with his customer service. The other guy I had previously worked with was such a jerk but John was really professional and kind. The lobby windows could use some cleaning.
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October 2023 by Mercedes I.
Stopped by a couple weeks ago and thus place was super nice to top of my oil when the oil light came on. Very nice and helpful business.
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October 2023 by haeli morris
The staff is friendly and knowledgeable. The process was quick and painless
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September 2023 by Aleena Asoau
I'm pretty disappointed, I came in yesterday (8/24) for an oil change at 5:25. The employees that were working said they couldn't do an oil change for me because they had put everything away. I also called that morning to confirm that I could come in at that time. Hella annoying!Thanks for nothing!
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September 2023 by Minyoung Anna Lim
They are seriously understaffed and no one seems to be trained well to just check in and check out. Waiting for more than an hour now still nothing was done.
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September 2023 by Kimberly P.
This is the 2nd time I've visited this specific jiffy lube for both of my cars' oil change. Location was so close to the freeway. Special shout-out to Arvenn and Gerard! Both of them were efficient, friendly, and gave excellent customer service. I was there for less than 10 mins (both times) for an oil change. They are the best in the Bay Area!
