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May 2024 by Andrew Jung
Unfortunately, the staff member on duty was not even trying to be discreet about providing unfriendly service to me compared to others in the store. I felt singled out and treated differently. I won’t be returning to this location at least; I will take my business elsewhere.
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May 2024 by Ali Goudarzi
Be careful about her not him?.
There is a woman there. She doesn't really care about the customer. However, there is a guy there who is nice and cares more about the customer.
I asked her what the price of 2-sided printing was, and she said 40 cents. I agreed and said, 'Good, please go ahead.' But she charged me 60 cents! I asked why, and she said that was for self-print service. I then asked, 'Why didn't you tell me?' She just stared at me!So careless.
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August 2023 by Nick
Fast and Easy
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August 2023 by Brian Schmidt
The staff are awesome people, attentive and helpful. I'm not so sure about the new location... it's pretty small compared to the last address. But if it suits the businesses profile requirements and still meets my expectations for service... eeh... I guess it's good to go!
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August 2023 by Steve Reedy
love this store ...I love the smiles on everyone face ..amber is very nice ..and Santa is one of the most helpful people and very patient with people they explain each procedure and show you how it's done ...way to go amber and Santa for being very helpful ...can't wait till I have to send another package
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June 2023 by Elle Forrest
It is orks, and they're open until 7, which is helpful
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May 2023 by Michael Wood
Reggie overheard another associate suggesting printing one page would take until the next day at which point he volunteered to help me get it done the same day. Reggie went above and beyond which was great!
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December 2022 by 落第秀才聊加州生活、房地产和投资
Extremely rude staff member, outrageous charges. AVOID
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October 2022 by nicole hoppe
Every time I use this store, the customer service is a minus 10. If you can go someplace else, do it. Avoid this place at all costs.
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September 2022 by Barrie Evans
They had what I needed here. A staff person helped me in less than 2 minutes. I’m satisfied.
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August 2022 by Roman K
Unreliable. I needed to print something urgently and this is what I got. Other people had the same problem.
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May 2022 by Nicole W.
Aisha really went above and beyond helping me with my scanning and printing jobs yesterday. She not only helped me organize my docs after they went flying everywhere but then she proceeded to help me rescan the doc. She was smiling and just being truly lovely the entire time. I really appreciated her service. This was at the Lafayette location.
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February 2022 by Carol G.
My husband I both have back and neck problems. We are both in our mid 60's. FEDEX NEVER delivers to the house and have left packages in the street. My husband has watched them drive by and THROW packages out their truck window. We live in San Rafael, CA. Needless to say this is unacceptable and definitely BAD SERVICE!
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August 2021 by Cherry S.
I don't have an issue with this store! I do have an issue with fedex delivery services. I ordered a an item to be delivered to my house and bye fedex and even though the package was scanned as delivered. It was not. I was home all day. I'm guessing it was scanned right into a fedex employees car! San Joaquin area.
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May 2021 by Jim L.
Ok...I wouldn't normally think to write a review for a non-restaurant, but I just received outstanding service and I thought "give credit where credit is due". I'm having a gas insert put in my home fireplace enclosure and the county requires a permit be pulled, with plans provided by the home owner or contractor. This was a bit daunting for me, as I'm really good at "stick figure" drawings but I have never created a project plan. I am on the last steps and I created the plan and it was approved. The county sent me an attachment w/ my plan and their official stamp. Of course, the county threatens you, in politically correct terms of course, that if you don't have an 11x17 color print out of your plans on day of inspection you may have to pay for another inspection. I don't have a printer that can print 11x17 documents so I printed the document anyway on 8.5 x 11 paper and it truncated the drawing. I dropped by the Lafayette FedEX and the gentleman there provided a solution. He suggested "Print and Go" service where I send my email (w/ attachments) to the "Print and Go" email address. I receive an email from FedEx in about 5 minutes with a retrieval code. I was then able to print my 11x17 color documents w/ the county approval stamp and I'm ready for my inspection on Wednesday. These documents, including my printed approved permit document cost me all of $3+. The guy that helped me won't win any "Ms. Congeniality" awards, as he was all business, but he knew his stuff and helped not only me but 3 other clueless people at the store all in a matter of 15 minutes. He was very professional and I would recommend this store to anyone needing non-standard, or standard for that matter printing needs.
