CVS is a pharmacy that generally receives positive reviews for its helpful and kind staff, despite some challenges with its overall systems and operations. Many customers praise the store's employees, particularly the pharmacists, for their professionalism, patience, and willingness to go the extra mile to assist customers. One reviewer, a doctor, had an excellent experience with a pharmacist who promptly responded to a prescription request and provided exceptional service. Another customer highlighted a checkout clerk who was extremely helpful, thorough, and made sure the customer understood the savings they were receiving. However, the reviews also indicate some recurring issues with CVS's operations. Customers have experienced problems with prescription synchronization, incorrect store hours, and delays in filling orders, which they attribute to larger systemic problems within the company rather than the individual store staff. One reviewer expressed frustration with feeling profiled by an employee due to their appearance. Overall, the reviews suggest that while CVS may face some organizational challenges, the staff at individual locations strive to provide a positive customer experience, with several reviewers highlighting the exceptional service and care they received from specific employees.
If you stop in and need any help, look for Bill. He is incredibly kind and extremely helpful. He has full knowledge of the store and will go out of his way to make sure your trip was plesant. I left a happy customer and will surely be returning. Thanks again!
July 2024
Karren is an awesome employee. So full of joy and has the best attitude.
May 2024
Stephanie and the team do a great job. Thanks for your help!!
