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August 2024 by R Otto
Pipe-it-Right came in and did a great job on a whole house repiping due to slab leaks, putting in new copper piping and patching the walls, matching the texture perfectly on the interior drywall and exterior stucco. In addition, they fixed an old drain problem behind the wall in the spare bath that other companies apparently couldn’t, or wouldn’t, even though they were perfectly happy to charge me to come out and look at it. I very much appreciate the extra effort Pipe-it-Right made in making it right and not giving up. The pipe installation, drain repair, inspections, re-patching walls, and final inspection was scheduled and completed in a timely matter. It was a team effort to get it all done.
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August 2024 by Brent Herrock
This review is long overdue… pipe it right has helped a few of my customers and each time the results are pure satisfaction! Cynthia is on point and Albert always delivers! Dont think twice about this company!
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May 2024 by Alex Prieto
Excellent work by Pipe-It Right every time I need them. Whether it’s a small job or a big one, their work is always excellent. They are definitely my go to plumbing company.
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April 2024 by Scott Altenburg
I used Pipe it Right to repipe my house with Pex. After watching around 40% of my neighbors have slab leaks and having had a couple of pinhole leaks myself I decided to just bite the bullet and repipe while we were doing some other work. I did research on Pex vs Copper vs ePipe and decided that Pex was the best me. I checked the internet reviews, asked some neighbors, called a few places, and got a couple of quotes. PIR had the best price and best reputation, from my research. I am very happy with my decision. From my rep, Tim to the Coordinator, Cynthia to the lead plumbers Martin and Albert, and the lead drywall guy, Manny, everyone was friendly and knowledgeable. I would definitely feel comfortable referring them to a friend.
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March 2024 by Ferdinand Merioles
We have nothing but praises and compliments to this great company. The name is right, they really "repiped our pipes right" and exceeded our expectations. The minute we met Albert, we felt comfortable already. A very kind man and very professional. He started by explaining how the work is going to be done and we agreed. He's got at least 8 workers who worked smoothly. You can tell they are happy workers and they are skilled of what they do. Each of them have their own tasks and they were well coordinated. They draped the place well and cleaned it up before they left. They were done repiping in about 6 hours. Amazing ! We were able to use the water right away. Me and my wife were so happy with the experience knowing that our house will not leak again. For the record, prior to calling Albert, two of our pipes bursted and our kitchen got flooded. So this is the right time for us to do the repiping before remodeling our kitchen. We talked a lot about this company at work and recommended it right away to my friend Joseph which his house is going to be done next. A few days later, another team led by Francisco did the patching of the walls and ceiling and they also did a great job. They textured everything and offered to paint it later. My other coworker Kate needed some drywall and painting done so I referred him the same day.
Overall, we are very happy with the excellent job done. The pressure of the water of the entire house had significantly improved. Particularly in the shower since Albert replaced the valve. I made a mistake in not replacing it as recommended but decided to have it done when he came back to check his work. The great thing about this company is that they do another inspection to make sure everything is okay and we were fully satisfied. They treated us with respect and as a friend that I will be glad to bring more business to this company. So if you are looking for a repiping company that you can trust, do not hesitate to call them because they are the best in Southern California. They are second to none. We are grateful of them.!!!
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March 2024 by Nachendra B
I started with Albert since I had reference from my friends and community, he came to our house and reviewed re-pipe work and provided the estimation for whole house re-pipe, it was best estimate compared to other vendors.
Once we engage them to work on re-pipe, they did awesome work on re-pipe and installed whole house water filter, they kept my place clean and informed every step of the way.
There are many people to thank, they have team of experts on Copper pipe work, PEX installation, Faucets installation and Dry wall patch. All made my life easy and got the work done in two days plus two more days for patch and inspection.
Inspections depends on City’s inspector availability but Kelsey and Cynthia stayed on top of it to pull the necessary permits and inspections scheduling at right time, they did great work.
Overall, 5-star service by Albert and his team. My family is happy with work.
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November 2023 by Ali Freedman
So far - great!!! I met with many plumbers before I proceeded with what I consider to be a major job Re-lining my underground pipes. Albert came out and took lots of time tracing my bizarrely laid out plumbing and explaining everything. He was able to provide multiple bids and options based on my budget and priorities. He came back to check on things and his team at the office was great too. Cynthia especially who was my main contact. I asked multiple questions which she facilitated getting answered. We were able to schedule promptly and they showed up when they said they would and did what they said. Those fellas worked HARD and long to get the job done in a couple days. If the job holds up (they provided a 3 year warranty), this will have been an EXCELLENT choice! I’ve got nothing but positive things to say at this point.Service: Plumbing pipe repair
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November 2023 by Reggae March
Thanks to Albert and Cynthia for their dedication and service on the re-piping project. A special thanks to Albert for stepping in from his current project to resolve another leak, prior to the start of our contracted work date. Loved working with Cynthia and the crews who came out to work on the project. Great job guys.The Marchand(s)
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July 2023 by Stevie A.
We recently had a toilet replaced at our beach house in Laguna Beach. Given the challenges of finding a reliable plumber in Orange County, we were pleasantly surprised by our experience with Pipe it Right. Despite it being a busy 4th of July holiday weekend with limited parking, they swiftly replaced the toilet at a very fair price. The plumbers were respectful and took great care to protect our house during both the installation and removal of the old unit. Additionally, communicating with their main office via text was a delightful experience. We're grateful for their excellent service. Thank you!
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May 2023 by George U.
What an amazing plumbing company from Cynthia's and Kelsie's outstanding customer service to Rafael's excellent knowledge and skills. Rafael showed up on time and was ready for the task at hand with a smile and terrific customer service skills. The entire job took approximately 2.5 hours, and I had a new shut-off valve, pressure regulator, and spigot, all American made products. The line was tested and cleared of air, and what a difference the newly installed components made. Anyone looking for quality plumbing at very competitive pricing and top shelf skill, expertise, and customer service must give Pipe it Right Plumbing a call! You will certainly be happy with the results. Make sure you request Rafael AKA "Ralph."
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March 2023 by Martie L.
Update: The consistently wonderful Cynthia arranged for Luis to come back to my home, look at the damage, and clean most of the mess. To his credit, he was appalled at the lack of pride and care shown by the workers who did the drywall in my home. I have revised my rating up, because the company did make an effort to make it right. I can't give them 5 stars, however, because this should not have happened in the first place.
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January 2023 by Barbara G.
We used Pipe-It-Rite to solve a recurring under slab leak problem in our house. The work was done in 3 days. On the first long day the actual repipe was done. On the second day the county building inspector approved of the work and on the third day, a new set of workers came to patch the holes in our walls and ceiling. After the third day, there were a few items that still needed repair and Pipe-It-Right made good on all of them when we brought them to their attention. Working with Office Manager Cynthia was a very positive experience. She listened to our concerns and went out of her way to please us. Also, Humberto worked tirelessly to finalize all the repairs. After the job was completed, we noticed that our hot water gets warmer faster and stays warmer longer. We are pleased with the job.
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January 2023 by Jaehyun P.
Albert and Ralph helped fixing a leak and loud noise coming from our water boiler. I asked for a help on Yelp, and they came right over to diagnose. They not only did a great job, but also were upfront with the cost and explained the process very well.
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December 2022 by Dominic C.
Albert did a very good job
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December 2022 by Irma C.
I was very please with their prompt and efficient service I would recommend this co and I will use their service again