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“Besides being open on a Saturday for passport application processing, which was a great option, the staff is very knowledgeable about all the verification stuff, polite and attentive. The passport was for my 16-year-old daughter and Delia made sure we had all the stuff required to complete the application. I suggest you ask for Delia because she's on it! Although we live in Pasadena, it was definitely worth the drive. Keep up the good work!”
“Cyclone Postal is a USPS Postal Partner. This program is similar to the older USPS Contract Station Program. This means they sell stamps and postage at the same rates as the post office. They will accept all of your outbound mail and issue instant tracking.USPS mail is picked up several times daily. (Mon-Sat)Cyclone offers the following:* UPS and FedEx Ground/Express services with daily pickup.* Private Professional Post Office Boxes Services and Package receiving.* Notary and Fingerprint Services.* Faxing Documents* They offer online vendors and businesses complete logistics services to ship their outbound shipping.* Authorized U-Haul Dealer with vehicles onsite.* Pack and Ship your outbound packages.”
“It has been 2 years for my son. Two years before he was 4 years old. Now he Getting better and better and Had lots of fun！Coaches are strict but kids all like them”
“I don't know if he or his boss is going to see this but I just had the best experience thanks to Deante. He was welcoming, super helpful, and didn't rush anything. Greeted people like regulars at a coffee shop and smoothly and politely got out package shipped. Would've tipped him if I could've. Deante, if you're out there, way to go restoring out faith in humanity.”
“I am responding to the several selfish, unthoughtful negative reviews posted recently. I have come to this post office for more than 20 years, beginning from the time I was a student at the nearby colleges. I have noticed how USPS head office have steadily reduced the staff, services, and capabilities here while the number of customers has remained the same or grown. Head Office has set up this post office and hundreds more like it to fail. Your unthoughtful complaints are not helping. Meanwhile, staff here struggle valiantly on. I thank them for doing their best in spite of conditions beyond their control. May I recommend before you slam the staff here that you consider writing first to USPS Washington DC and your representatives. Thank you.”
“Ive been in and been visiting this post office for 15 years strong. Never have I experienced any issues with US MAIL, nor anything needed, when shipping packages to Friends and Family members. The postal team in here also are very helpful and benevolent to customers needs, a very pleasant place, that I love visiting. Thank you guys, keep up the friendly attitude and all the smiles added to your service. Thank you.”
“Wonderful service from Javier, who helped me with a large number of packages. I've had multiple great experiences with Charles as well. I tried to leave an internal review, but the QR code on my receipt isn't working. I'd leave a great review there as well.”
“It was good 3window clerks. Long lines. The window clerk that was helping me had to close her window, because her machine was acting up. So I was helped buy another clerk after she finished with her customer. Then I had stamps from 2006 I asked did they have any 1 cents stamps she said at least there office didn't have any. She asked me if I wanted to use my stamps to put on my package. If so I would have to get out of the line and do so. She told me the price for Priority. Was 9.00 my stamps were 29 cents, 39cents and up. After having to wait because the teller I went to machine broke down . And move to another window. There was no way I was getting out of that line. I know things happen.”
“Very Helpful at this post office. Everyone there has been nice and respectful and they get the job done in a timely fashion. Thankful this post office is close in town and love the old fashioned structure as well :).”
“The staff at most post offices near the city are always angry and unfriendly, but here is different.
Especially Miss Lupe and Mr Lopez are always kind and smiley.
They are professionals.
Even when they're really busy, they always do things like professionals.
They are much more than -good-.”
“This location has plenty of parking, so easy to in and out. Also the staff that helped me was so nice, she answering my question nicely. I was in and out aboit 5 mints. Ive been others US post office other locations, idk why most of the staff was so mean and rude. But not here..Her name is violet. Thank you Violet.”
“Kayla is the best mail carrier in Montclair! Her mail delivery schedule is always the same, she is kind and efficient. I hope she is around for a very long time. Montclair is blessed to have her working in the city. Ester Vargas Pipersky”
“I see a lot of 1 star ratings for this location. I’d like to chime in with a 5 star for their post office especially. I am an online seller, and I have shipped over 30 packages with this location. Every single one has been delivered on time to the correct address. This location is also more feasible for me as I live near the mountain, and this is the closest option. I package and print/tape my mailing slips ahead of time, and I don’t mind if I’m out of ink, as each mailing slip printed at their location is one dollar, which is more affordable at times then a $30 ink cartridge. I have also had nothing but great service.”
“It was packed eight minutes before closing. There was 14 people all with packages. I had three. A couple people had a lot of questions and needed guidance. The postal workers were very patient and accommodating and friendly and knowledgeable and they actually got all of us out of there happily without having to go past 5:00pm. WOW! They are ? good. Thank you Ontario Post Office. Way to go.”
“It’s a nice huge postal location with plenty of parking. The staff was well trained, helpful and welcoming. The service was excellent and I was in and out in 5 minutes as the location is fully staffed.”
“First time there to send next day package to the City of Prosper, TX.
Was advised that because the town is very small (so, 18 mi from Dallas!!!) they cannot deliver it the next day, but two days later! Charged "next day" price nevertheless. A 5-star fo staff being very helpful and cheerfully.”
“I don't know why this post office gets such bad reviews. Maybe they've had problems in the past, but the customer service staff in place now is always helpful, kind and professional. I'm usually there a few times a month for various types of mail services and I've never had a problem. Sometimes they get really busy depending on the time day or holiday season, but I either use the kiosk during those times or just try again a different day.”
“The Mailcarrer that does my street is the BEST. Eric is always happy to see me and has a smile. He has been with the Post office for a long time, and has lots of experience.GOOD JOB ERIC”
10:30AM - 5:30PM
18351 Colima Rd A, Rowland Heights
Post Offices
“Adrian was super helpful, patient, and kind! He even helped me bring large boxes to the truck. He answered each question I had too.
It’s honestly rare for me to have a good experience at the post office, but Adrian provided exceptional customer service.
If you’re reading this, thank you Adrian!”
“The parking lot is not very big so I can see parking being an issue, however usually people are not parked there long so I got a spot right away. Also when I arrived (Saturday at about 12:30) there was a decent line but it moved pretty quick, there was a nice lady at who as I watched for other customers before me and myself as well she was professional and very helpful. I unfortunately don't remember her name she was white. I had an overall pleasant and quick experience. I would gladly go again if I had a reason.”
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“Surprisingly efficient! I came here to have my fingerprints taken. It was lunchtime and holiday season so the office was quite busy. The postal workers were efficient, kind, and helpful. One worker (Asian man) was making sure everyone in line was taken care of and had their questions answered. I can tell they were doing their best to serve everyone :)”