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September 2023 by victor gamboa
I called asked them if they had change for 100 I didn't have change still send Someone and no change.
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January 2023 by Stephanie
Never have pizzas. Nothing "Express" about it!! And their hours of operation vary, depending on what time they decide to start cooking the pizzas!!
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September 2021 by Emily P.
"Try Pizza Hut, their stuffed crust is good." Taking a note.. got it for lunch I called and quoted me 15 mins got their less than 15 it was already sitting in a heat bag waiting for me Opened it and it was not hot! Bread low key was a little stale. Also what's up with the chesse in the "stuffed crust" more like "thick mozzarella chesse that is chewy It's a no no for me *ps also asked for chesse and peppers (a must with pizza) She says, we sell them in containers now "No thanks,have a good day" 22$ that's including tax for a meh pizza still sitting on my dinner table. Bummer. Ima leave this review at that.
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July 2021 by Nick D.
It would be cool if they could get my order right for once!!! Once again missing the breadsticks yeah and the ranch for the wings I paid for not gonna get that money back why do I keep ordering from Pizza Hut
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June 2021 by Joseph M.
I just got dinner box and I was very happy with the order keep up the good work thank you very much
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April 2021 by Brian Harrison
I made a mistake by calling the Pomona, CA store instead of the La Verne store as planned. So, when I arranged for someone to pick up the order in La Verne the order was obviously not there but was at the Pomona store. It caused a major disruption of birthday plans. I worked with the manager in the La Verne store by the name of Evan Pena.He was great. He represented Pizza Hut in an outstanding manner! He was professional, courteous, patient and understanding. I give 5 stars for his outstanding customer service. Thank you, Evan! Oh yea, loved the pizza, the chicken Alfreddo pasta and especially the cheese sticks!
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February 2021 by Anthony V.
This is the second time I have this happen so I have to let others know. Let's start with staff. The guy taking order is rude and seems to just be miserable. I asked if I can sub an item and he said NO sounding as if he was going to say NO what's your deal and start a fight or something... not the first time he gave this attitude so it's not like I got him on a bad day... Ordered pasta and it was flavorless dry and burnt. I wasn't expecting award winning pasta but It had little to no sauce and the edges where all bone dry even hard as they had no sauce and where cooked that way... TV dinner pasta taste better.
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November 2020 by Hana B.
Recently ordered a pizza for delivery and it was ready in no time! Literally the fastest delivery we have had out of all past food places we have ordered from. Food was well made and still hot when it arrived. The deliverer was also really sweet and respectful.
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October 2020 by Melinda B.
Have given this place multiple chances because of its proximity to my home. Please people, you're way better off driving to the one on Route 66. This location consistently screws up our order, and we are met with major attitude from Mr. Sideways Hat dude that works the front counter when we call it out. Avoid this location if you value getting what you ordered in exchange for your hard earned cash.
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September 2020 by Annette M.
Girl in the phone that took my order was super sweet and very well spoken, quick, respectful, and professional. Wish I could remember her name but my order was saturday late afternoon on sept. 26th (for her managers info). Delivery timing was spot on, delivery driver was super nice, quick, and respectful. Acted like he appreciates his job. Just to let others know, because these people work hard and work for tips, I gave a 45% tip. Moving on to the best part, the pizza was delic!!!! Since covid, hubby and I have been trying various take outs and delivery, pizza especially. Flavorless!!! Or way too expensive. I ordered the orig pan pizza, extra cheese and mushrooms. IT WAS SO DELICIOUS!!! the crust was flavorful, it actually had extra cheese too (michaelangelos screwed me way too many times in that) round table FLAVORLESS!!!!! Im gonna be a big fan of LaVerve Pizza Hut now!
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September 2020 by Melinda O.
Something needs to change at this place. Rude customer service over the phone, put on hold forever, then won't answer the phone at all. New management needed. Sad that it's my local Pizza Hut.
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August 2020 by Jaime R.
Horrible! Not the food you ordered but they show up and act like here's your food. No bro I didn't order that. I'm done. Red Devil/ Pizza Barn from now on.
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July 2020 by Rajnesh S.
The manager some Asian guy tried to fight me in the storeI ordered over the phone and when I asked questions about deals he told me I should go to DominoesThen hung up on meSo I called back and placed my orderWhen I went to pick it up No order was taken he said he never placed my orderThen he refused to take it and came across the counter saying he hasn't kicked any ones a** in a long timeSmall Asian guy with a very bad attitude and customer service I will never order here again
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July 2020 by Ronald B.
If I could give this no stars, that's what it would be! I tried to order a pizza from them today. I get this sassy boy taking my order. He talked to me with no respect, and when taking my order he was rude and the pizza never was delivered. I called in hour later to tell the general manager, but people like this shouldn't be working at any place that makes food. It ruined my whole night!
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June 2020 by Krystle T.
Extremely Rude!!! Called in to place an order and the guy on the phone was basically like ''what do you want''? And I asked how many toppings I could get on the pizza I was trying to order and he was like '' I don't know what your talking about''? I told him if I can speak to a manager and he said he was the manager!! Would NOT ever try to order from this pizza hut again!! Seems like a bunch of immature kids working here with little to no experience in customer service!!! DO NOT ORDER FROM HERE