Kohl's is a popular retail destination that focuses on rewarding customers every day with great sales and Kohl's Cash. The store offers a wide variety of favorite brands in fashion, footwear, and beauty products, including a mini Sephora, all designed to fit different personalities and budgets. Customers appreciate the hassle-free returns and the convenience of free store pickup. The La Verne location stands out for its clean and inviting atmosphere, friendly staff, and helpful associates. While some customers feel it resembles a clearance store compared to other locations, many enjoy the shopping experience. However, some suggest adding a coffee or snack area for added comfort. Overall, Kohl's fosters a sense of community and inclusion, making it a pleasant place to shop, whether for new items or just to browse.