-
October 2023 by Jerome W.
The deli has the best fried chicken known to man kind. Love the service back there and they're quick.
-
September 2023 by Steve C.
Having been a customer of stater bro for 35+ years from San Bernardino to Covina the store, the store manager Felicia and the staff she has put together in the foothill&DSt In Laverne is to me one of the best out there her store is always clean and well stocked and just a great group of people it is now the only grocery store I shop in. Thank you Felicia your extra help is always greatly appreciated
-
March 2023 by Cynthia M.
My family and I are frequent flyers at Stater Bros and we are always satisfied with the customer service. We shop nearly ever Saturday at this specific store. Anyways despite always going I've never really felt a need to write a review until now. The main reason I'm writing is to commend one of your younger baggers, Laila. She is a sweetheart! Everytime I go she is always smiling and when she and a customer converse she always gives them her undivided attention. She is also very patient to every customer no matter how rude or disrespectful they are. The other day she helped translate for an older lady who only spoke Spanish; she helped the lady put 6 packs of 48 water bottles in her cart and then helped her put them in her car while smiling. I just wanted to write to express my appreciation for her, good job Laila.
-
February 2023 by Save c.
I've been coming to this particular Stater brothers for nearly two years now and have never met anyone more friendly than Laila, she is the female bagger with glasses and a curly pony tail. She may be quiet and soft spoken but she always smiles at everyone. Every time she's bagging she always smiles at the person. She's very sweet and just wanted to give her a shout out.
-
January 2023 by Mustafa S.
I have to say stater Brothers in La Verne is by far the best stores I have shopped it's always well stocked never had trouble finding anything thanks to the good management starting with Alicia to the checkers produce ,meat and the ones who work graveyard to who keep the store well stocked and oh not to forget the ones who bag your groceries, myself and other shoppers who consider this store number one on our list to shop and provide excellent customer service.
-
January 2023 by Kevin B.
Ive come to this location many times when i lived in Claremont. Nice convenient store location by everything. Stater Brothers have good produce and good customer service here. Lots of parking lot space between here and in and Out. Always a pleasure shopping here when im in the area.
-
December 2022 by Ally B.
Taylor was very helpful with food options and politeness considering the time of night I went shopping. A very hospitable worker.
-
November 2022 by Gilbert T.
Always a great place , the meat is the best quality Good people working there as well
-
August 2022 by Lori L.
Stater Brothers is doing it right in La Verne. Their Customer Service was evident with every employee saying hello and being friendly. I was so impressed. Jen is a fabulous cashier and so great with all ages! I loved seeing the employees having a special bond and chatting with our localSeniors in the store. The store is very clean, organized and has great prices
-
July 2022 by Kath C.
Wanted to commend Jen today at the express line in Stater Bros, Store 48, a customer was extremely rude to her, threw a price tag from the shelf at Jen and yelled. Jen was very professional and treated the women with respect even though the customer was pointing her finger at Jen and causing a scene. Jen is a fantastic employee! No one should have to be treated so distrespectfully.
-
July 2022 by Christine P.
Let me start off by saying, I have been going to this Stater Brothers since I was a kid and it's always given me family feel environment. I would like to give recognition to a very special cashier, Jen at #48 (La Verne). Both my parents are elderly and recently my father would have fallen into one of the many scams out there had it not been for Jen. My father was told to purchase 3 $500 gift cards, was in Jen's line on the phone with the scammer and in trying to get assistance to purchase the cards, Jen quickly realized it was a scam and grabbed my father's phone, told the scammer to stop trying to scam her customer and hung up on him! She explained this to my father and he and the rest of my family are forever grateful to her! Jen doesn't just punch in and out - she actually knows and develops relationships with her customers. THIS is the very reason why I continue to shop here! Please give her the recognition she deserves! From the Perez Family.
-
June 2022 by Susie P.
I would give this store 5 stars but there is one checker that is rude and the baggers aren't the best. However, the 4 stars is for the awesome checkers Bianca, Jen and Julie. These 3 are efficient and friendly. The others could learn from them how to treat the customers. I've been going to this store for 21 years and part of the reason is the friendly staff. The meat department personnel are also helpful and friendly.
-
May 2022 by John W.
I don't know Constance ! ... Maybe your employees were hired for their 'Woke , Millennial' outlook ... This particular day ( 05-06-22 ) , I ran into four of your employees that had an absolute crappy disposition ... Employees that acted as if they were being put out for questions asked .. Sweepers behind tailgating , and sighing , either in disgust or because they had to relieve themselves of over-bloating .... Cashiers that act as if their working at Disneyland and feel a need to point out that their working at Disneyland and that their special .... You might want to advise these special employees , that patrons come to the store to spend their money ... , not to discuss their politics or their need to judge people walking through the door .... This was the first time back at this stater bros. , in 6 months ... That time happened to have the same ( although varying slight differences ) , type of employees with similar dispositions .... Hence the reason for 6 month lapses ... There are other nearby stores that welcome hard earned monies of visitors ... Sorry Constance ... Not normally critical in writing about businesses that have a need and need to be supported by our community ... But just advise these employees that 'If this market were in Boyle Heights , they would definitely have a less confrontational attitude' . Might help also to advise them that if a person comes to the store in shorts and flip-flops .... , They have no clue as to what that person does for a living and/or their station in life ... Just a thought !
-
November 2021 by Gary A.
I just wanted to give Jen.M a big high five she is the most considerate person and bubble and out going person at La Verne stater bros been going there for 30 years and Jen always greets me with a hello and smile she never says anything annoying or a bad conversation keep up the good work Jen. M
-
August 2021 by Carrell S.
It's just hometown feeling grocery store. Great meat counter. Not as fancy as some stores but it's home to me