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April 2024 by Scott M.
After being a customer for over 20 years. No longer using this store. I was wsiting in line a customer behind goes to the self check out stsnd and then leaves for another item. The cashier finish we his existing customer and i was next and he then proceeds to take the items off of self check out and start scanning there items. I question him and he states he though they were next and ignores me and continue to check there item. Worst customer service ever never going bzck. Even the customer behinds me stated what tge heck( clranedup)
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February 2024 by Trubs Hanna
The graveyard lady sucks at her job. She refuses to do her job-work the register! Instead she tells people to use self checkout, which doesn’t accept ebt. When she is told this, she then says ebt isn’t accepted at this time of the night. Funny, I never knew ebt had time constraints as to when it can be used to purchase FOOD! She’s rude, impatient, and it’s ridiculously hard to deal with her. She ruins the experience and honestly, 7-11 has all of my business from this point on.
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February 2024 by b. g.
Circle ⭕️ k is a very convenient place to go for your morning coffee ☕️ and late night if you’re dehydrated like me you can grab one of those big sodas ? the ones that are like 64oz and you can replenish your fluids in that way.The staff is great too my only gripe is the points system because I know I probably drink more coffee (hence the dehydration) than a majority of the population and more soda ? than the average person (hence the rehydration) and you’re supposed to get a free beverage on your 5th purchase.And before I know I used to get these nice little free beverages but now it seems like circle ⭕️ k’s generosity has come to a screeching haltthat makes me feel like I’m no longer welcome at the home of an old friend and that’s not the grooviest feeling at all.Other than that it’s a great place to get your beverages.
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December 2023 by Mohammad R.
One of the most rude experiences I've ever had. Terrible service from the cashier. Didn't get his name but won't be coming back here again.
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December 2023 by Amy A.
I don't even want to give them stars at this point I called and asked what time they would be open and the lady said they would stay open and she would be going on break and I asked how long they would be closed for her break and she hung up. I called again asking how long her break would be and she hung up again. so disrespectful. and so unprofessional.
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November 2023 by Thomas A.
Apparently, short staffed. Person inside but door locked at 7 pm. Could have at least put the time be was returning on the sign. I waited because I needed water. Had no idea that I would wait 20 mins to walk away empty-handed.
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September 2023 by Cartiere Lopez
THE OLD WHITE LADY CASHIER WITH BLONDE HAIR IS A THIEF. Yesterday I went in around 5:50pm and got some ice, candy, and turned in 2 scratchers. 1 was the $10 Mystery Crossword that I won $40 on and the other was a $5 crossword that I won $10. She took both scratchers and "checked them". I asked for more scratchers and a $5 Fantasy Five. Next thing I know I owe her $22!?!? I told her I didn't owe her I won a total of $50...she told me I only won $10 and only gave her 1 scratcher. There was a line behind me and I didn't wanna argue because im 8 MONTHS PREGNANT!! I told her maybe I dropped it in my truck, she then went to corner where the Lottery machine was, grabbed scratched scratchers and told me I only gave her one these ones were old. SHE STOLE IT and if you check the cameras you would clearly see I put 2 scratchers down on the counter. She needs to be fired. I can only imagine how many times she has stole customers winning scratchers by simply saying it wasn't a winner or you only won $10. I'm calling and emailing corporate. DON'T WASTE YOUR TIME OR MONEY HERE SINCE THEIR EMPLOYEES STEAL FROM CUSTOMERS!!!
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September 2023 by Ryan Cantwell
Place sucks!! Icees are now almost $3! Go to am pm they are 99 cents
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May 2023 by Restaurant E.
Dirty. Could be so much better. Step up for La Verne! This is prime college town and the neighborhood needs the beat
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December 2022 by Abbey G.
I didn't expect my morning to be ruined by a stranger, which should've been just a brief transaction between a customer and an employee but ended with the former vexed. First, we came in and the first thing we noticed was the faint smell of urine. Second, the employee was rude from the moment we went to the register and she couldn't even follow a simple instruction for the lottery tickets (which I never had any comprehension problems with a cashier from other stores). After repeating my order, the rep then proceeded to berate me with "tHAt JuSt DoEsn'T MaKe SeNSe aT aLL", in which she said the line multiple times when I already heard her the first time. I understand that there are days where we don't feel the best of sorts or we get tired from the monotonous routine of going to work everyday but it is futile to take out our frustrations to anybody. Lastly, there is another customer in the store who keeps on mumbling (most likely intoxicated) and all of a sudden, the rep shouted to hush the guy. I used to work in a convenience store and we were trained to keep everything professional, even if the customer is a disturbance to others. Please be mindful that you are representing the company and any inappropriate behavior will reflect on the corporation. Thank you. Note: I wasn't able to get her name because she is not wearing a name tag but the rep is a female with short coloured hair.
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October 2022 by Kevin P.
This place is always dirty they never have shelves filled never have hot dogs worst circle k I've ever seen. Everything is disorganized. I get coffe there and the creamer machine is always empty and in the am they never have any breakfast sandwiches ready they only have lunch type sandwiches. Just terrible.
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August 2022 by Suzanne
Definitely not happy with this location. Most of the staff is wonderful but management is beyond ridiculous. Fountain drinks have been out of order for weeks, and it's SUMMER...a time when people want cold refreshing drinks! There has been so many people complaining and are losing patience over it not being fixed. Many of them pay a monthly fee for Circle K's drink club and management doesn't seem to care.
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June 2022 by David Hoch
Friendly staff that helps keep me caffeinated, thank you!
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November 2021 by Christopher Dunn
This place has been nothing but great. The staff are always friendly and helpful, and in a time when no on e seems happy with their job and service continues to decline Circle K has stepped it up and rose above the rest. I really appreciate the consistently friendly service. Always a pleasure to come here.
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September 2021 by Jay Gee
Some really rude and impatient staff. Most of the staff are really nice except for a black lady who is impatient and yells at customers. This review is about her. She has raised her voice at me at least three times for things that is probably because she doesn't know what she is doing. For instance, two incidents where I go up to register and simply tell her I have the drink subscription so she can trigger the touch screen for me to enter my number, and although she seems to be just standing there doing nothing she barks at me, "wait a minute!". Then one time the card reader had a malfunction. I pressed the wrong button originally but then the reader says 'card read fail' when trying again. While I am waiting for the reader to reset so I can reinsert my card, she starts barking, "USA debit, sir!", over and over again quickly and each time getting louder and more rude until she is basically yelling at me. She is screaming at me as if I am the hold up but it seems she doesn't know what is going on. I don't know why she is yelling because the the card reader isn't even to that prompt yet. I was about to get all the people in line behind me to look at the reader and show them how d*** she is for tripping and yelling. Then another time she rung up the wrong price because she didn't look at the package which had a clearance price marked on it. She is why I usually go to the 76 station across the street now. But my group of buddies are now recording their interactions with her for content in the YouTube channel. Go shop somewhere else. Avoid her.
