-
February 2024 by R V.
DO NOT BUY GAS HERE. I got gas because my truck was running low. I usually always go to Chevron but was running low. I filled my tank and the next day a check engine light came on. I took my truck to the dealership and found out after they did a gas sample that it had a high level of ethanol and that was causing issues with the fuel system. The dealership said DO NOT BUY GAS FROM THEM AGAIN. He said they do that to make cheap gas!! BEWARE OF THIS STATION!!
-
January 2024 by Vickie C.
Don't know what is going on at the car wash but the service has definitely gone downhill. And I won't be back. The staff gave me an attitude and recently, when there was a whole bunch of soap left in the bed of my truck, I believe it was the manager who came out and told me to get over it and then to go home and rinse out the bed of my truck. Gee, then all the years I've been bringing whatever truck I've owned to the car wash why was this the first time that this happened? If that's the way it is, that the bed of my truck would be expected to have soap in it after the car wash, then I could accept that, but I'm pretty sure that's not supposed to happen. I don't need the attitude, and the service is not as great as it was. I found a nice car detailer who comes to the house and does an excellent job. and he doesn't give me a bunch of crap. And he doesn't charge a ton of money either. Well worth it.
-
January 2024 by Dexter A.
I received a coupon in the mail for one free car wash. When i got there they undersell told me that my car was not qualified since it was a bit more fancy than their wash tunnel allows. I asked them if I can skip the exterior wash and just do the interior vacuuming and wiping instead. I was told that it was not possible. So basically this coupon is worth nothing. I'm not surprised to see such bad reviews left by others.
-
November 2023 by Annika W.
I am always able to get a free car wash here when I get my oil changed. They always do a very good job but they don't do the interior when it's free, you have to pay an extra $12-$14 to do that. However, they get the job done quickly which I appreciate. Side Note: If you check in on Yelp you get two free car washes!
-
October 2023 by Louis M.
Last time i will come here. Several visits. Stopped coming years ago and gave them another chance. As stated several visits, including a detail. That is another bad story i did not post.
-
September 2023 by Mister S.
Been here twice. They did a not so good job on my interior the first time. I gave them a second chance today. Same thing but even worse. I guess the dashboard is all they wipe off inside for the Executive Wash at $25. Had to later spend 30 min cleaning my interior. Not coming back. Maybe just for exterior wash since it's a machine.
-
September 2023 by Greg L.
Just left and got home and Very disappointed in paying $28 for Executive car wash and just zero attention to detail. Does anyone do honest work anymore? Could have gotten same effort from a Jr High fundraiser car wash for $10 donation.
-
August 2023 by Chrystal V.
DO NOT WASTE YOUR BUSINESS HERE! I've been using this car wash and gas station for 20 years. Today was the final day. The car wash employees allowed 3 other cars in front of me because when l pulled up, l didn't use an empty lane, l pulled behind the one guy that was finishing vacuuming a vehicle as a courtesy, he proceeded to ignore me and service the 3 other vehicles that pulled up after me. When l asked him about it, he said l didn't follow the rules, and l must now waity turn! He then asked rudely, "So do you want your car washed or not?" I left, and I'll never go back!
-
July 2023 by Klite J.
"After multiple attempts, I regret to state that this establishment has consistently failed to meet even the most basic expectations. The individuals donning blue shirts, presumably supervisors or managers, exhibit a shocking level of defensiveness, confrontational behavior, and an overall lack of professionalism. Their complete disregard for constructive criticism is deeply disappointing. As leaders and managers, one would anticipate the ability to accept feedback, assimilate valuable insights, and disseminate them among their team, ultimately resulting in an enhanced experience for all customers. Regrettably, the service provided at this car wash falls far short of what should be deemed acceptable. Numerous issues persist, such as water spots that remain stubbornly affixed to the windows and windshield, unabated bug spots tarnishing the windshield, an unfortunate collection of fingerprints on the sunroof, and an inexplicable accumulation of dust within the wind vents. It is evident that the inside of the vehicle was not adequately cleaned, as evidenced by the neglect to wipe down or remove such debris. When we approached the individual wearing the aforementioned blue shirt, whom we assumed to be the manager or supervisor, he displayed an astonishingly defensive and argumentative demeanor. Rather than addressing the matter with professionalism and understanding, he seemed to place the blame on me for daring to bring these concerns to his attention. In summary, it is deeply disappointing to encounter such a lackluster performance from a business that ostensibly provides car wash services. The unprofessional conduct, along with the numerous unaddressed shortcomings, leaves much to be desired in terms of customer satisfaction. I cannot, in good conscience, recommend this establishment to anyone seeking a thorough and satisfactory car wash. For reference, I have attached a picture of the individual blue shirt in question.
-
May 2023 by Jessup L.
This is an amazing five-star auto detailing service in town. Javier is the manager who is polite and professional. Luis is the auto detailing expert who has done a great job on my white Honda Accord. My vehicle looks brand new after the auto detailing service. I highly recommend everyone who is looking for the best auto detailing service.
-
April 2023 by Damaris R.
No rating These assho*es saw that my license plate fell off and let other cars run all over it. My husband took my car to get washed he said car sat on sideline before they even attended to it and when he got home I asked him where was my license plate he said he didn't noticed it was gone. What it look like to me is that they purposely yanked it off and that's why they didn't care that cars ran it over any other place would of picked it up put it in office before it got ran over and wait till someone called to claim it they just didn't give a damn. I will be going there tomorrow and they will definitely pay for damages or they will be sued trust me. 1st photo is my plate that my husband screwed back on and second is what was left on my car after plate was ripped off can't even put plate on the right screws cause the plate is demolished at the corner where screws go I'm so pissed. Will never go there again.
-
April 2023 by Nicole S.
I don't expect a lot, although I do think a car wash should be able to clean the front windshield. Secondly, they should be able to clean the middle console and screen not too mention wipe down the door handles. It's a brand new car, it cleans easy and the door handles are white. Sooo...how do u not see the dirt! So disappointed, I was hoping they would do a good job, so I can come back on Friday and get a $250.00 detail but I see they are incapable of cleaning the basics. I will not be coming back.
-
March 2023 by Yolanda C.
Did you know that they are now charging you an extra $3 for using a ladder to dry the top of your car. They are calling my car an suv. This is ridiculous especially when you have a small car that you don't need a ladder to dry. I have a Kia Rondo. They don't tell you ahead of time. Time to look for another car wash. Any suggestions for La Verne?
-
February 2023 by Julie H.
Worst carwash ever. Paid for simple cleaning and left bird p*** stains and dirt on car. Complete waste of money
-
January 2023 by Nancy Z.
This is the worst car wash ever! Expensive and today spent 25 to get it washed. Windows are a mess. Plus they stole my beanie!! I even tipped 5 bucks before I saw what a poor job they did. My sister went there two weeks ago same thing horrible job!! If you want a great car wash go to the one on foothill across from Waba grill, they do a great wash!
