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March 2024 by Kelly Trembley
I have been going to Talia for years and called her several times for an appointment and she never returned my call. Then I finally called the salon directly to make an appointment and she canceled 2 days prior. Very unprofessional and rude. I now go to Alankara Aveda in Old Town La Quinta and love it. Abby is great. Highly recommend.
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March 2024 by Marcia Pierce
Great variety of cosmetics, skin and hair care products. Helpful staff.
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January 2024 by Jessica Martinez
When you walk in a store, get a Hello, Welcome. Then you wander around, looking for new make up. Trying to find a New Foundation. But the employees are too busy chatting with each other by the #BenefitBrowBar to help you. Or another 1 is doing inventory, you walk past her 2 or 3 times.. not a word or offer to assist. @Ulta #Ulta, the employees in this store, desperately need Customer Service training STAT. PS I was in the store for 20 mins.. I thought someone might actually see I was really looking for something..
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January 2024 by Leyla M
Great customer service , ladies are always polite and ready to assist
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January 2024 by nazy panjehali
Love ulta beauty
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December 2023 by Ceci
Love this place they have everything I need
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December 2023 by Bahareh Bierstedt
I just love Ulta in La Quinta
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November 2023 by Jeannette
Friendly and helpful!
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November 2023 by Just Me
Standing in line with 8 people in front of me and only one cashier. Once I was checking out, I tried verifying price sales and the cashier was not only avoiding my questions but was more concerned with the other customers giving her dirty looks, so I left without any answers. Now looking over my receipt I did not get the 20% off some items and was not happy with being pushed out of the way. I will be returning all of my purchases and I do not believe I will be using ULTA for future purchases. I do understand it is the busy time of the year, but customer service is #1.Thank you for this opportunity,Robin P
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October 2023 by Angelica Castillion
Lisa did my hair! Great job and the pictures speak for themselves, I was shy to try but I am so happy I overcame the butterflies and tried a new place! Come wide open to Ulta Beauty Salon, ?❤ Here is before and after ?. I'm so glad the past is blown away
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October 2023 by Carissa Zamora
First of all, I just have to say how amazing everybody in the salon is. And how kind, and how safe they make you feel. I think everyone in the salon is wonderful. Carmen was able to do my hair and she did a great job. It needed some touchups and Kayla was able to achieve everything I ever wanted in my hair color. I could honestly cry, I have been to a salon after salon after salon, and after the touchups Kayla did an amazing job on my hair. If you are wondering if you should book a hair appointment hear the answer is yes!
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October 2023 by Aide Rios
Carmen was very accommodating to my schedule and was never inconvenienced when I had to change the hour on her twice. She was very understanding and happy to do my hair. She shampooed, trimmed and gave me layers which I was very happy with! Thank you Carmen for the Greta service and love my hair!
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July 2023 by Aquarius Gem
Every time I come here, I never get help. Not a single person comes up to me to ask me if I need help or the staff ignores me. I walked around the store in circles, not one employee asked if I needed help or they simply look like they don't want to be talked to. I found them all in the corner of the store talking and than they went to the front just to stand there. I just left the store after 10 mins of trying to find someone to help me. I also don't greeted as I come in. Talk about discrimination. The last time I came in they just followed me around the store thinking I was going to steal.
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June 2023 by Helaina Alavi
Vivian is so amazing! My friend and I were shopping for hair care and she came up to us. She was knowledgeable, kind, and made our experience 100x better. Hair care is something I find so difficult, for someone to come up and give us knowledge like that is wonderful. I don’t see that great of service in the desert, so I am very impressed. Lovely time in there:)
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June 2023 by Kristina S.
Vivian is amazing!!! She gave such good hair advice and I will definitely be coming to get more advice in the future!!